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On the german and english boards there are massive complaints about Frogster/Runewalker´s terrible arrogant way to treat their customers.
German and English customers are starting more uncomfortable discussions about Frogsters Moderators and developers.
The players feel ignored and missunderstood, they ask for bugfixes, better balancing, improved server stability and less marketing actions.
Every new posting about such Topics will be closed immediately with a short standard text..
Players open new postings with the closed content and ask why there is no way to discuss the problems. These players receive suspensions and bans from the official boards and form the game itself.
The communication between Frogster/Runewalker and the players has died, theres no more positive reaction from the Moderators at all. They just close everything they dont like.
www.mmorpg.com is one of the last places to report the truth about Runes of Magic and Frogsters Anti-Player behavior.