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Registration Issues

MisterSrMisterSr Member UncommonPosts: 928

It keeps sending me back to this page: https://trial.turbine.com/index.php whenever i enter my registration, and it never completes or finalizes my registration, so essentially I am stuck in a loop of re-applying. Any help?

Comments

  • illyanaillyana Member UncommonPosts: 614

    do you already have a DDO FREE Product Key?

    If not, send a request using this online support ticket :  www.ddo.com/component/content/article/482-account-ticket.

    you can leave fields that are not applicable blank (ie Card Holder First/Last Name, Last Four Digits of Card on File, World Character is On:)

    Type of Issue: New Free Account Key Request

    Put the email address where they will send your Free Product Key to. Wait for a few days.

    Once you receive your free key, you must upgrade (or create) your Turbine Account at https://myaccount.turbine.com/



    Happened to me before. Tried multiple times to register, tried different PCs. This was the only way it worked for me.

    Hope this helped. 

    image
    Have fun storming the castle! - Miracle Max

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