I like the witch's appearance, I just don't like all players looking the same.
It's 2016. The game has also had 3 expansion/updates. There's no excuse for not at least having some type of appearance customization. It's shallow but that is a deal-breaker for me. I can't stand games where players all look the same. Even basic crappy F2P mmos have some type of customization. Hopefully they will change that eventually, the game looks really interesting.
I'd rather see them spend plenty of time developing a ready and complete game. I agree that the delays are concerning, but I think once it gets closer to beta and release, the hype will pick up majorly.