There customer service sure is fast, and to the point. They even beat steam customer service on getting back to me. I wanted to try this again since it is free, and when i went to my steam account it was gone. My account on their site was also gone. I have the email from steam where i bought it. So i sent a email to steam, and to them, asking where my game went. Aventuine fix the problem within 3 hours. Steam still hasent responded to me.