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As a born deaf person of 35 years old, I have played my share of mmos through the years.
Ultima Online was my first fully invested mmo and I was really thrilled that everything had to be written in order to be conveyed.
Then SWG came along and the same thread of info conveying was followed.
Wow started with missing speech bubbles here and there but they got fixed along the way.
Then there is Elder Scrolls Online...
Where to start? First Lydia and then the prophet... most people who is over the age of 20 cant properly hear what they say.
Then lots of the story chains where you have to follow people and they chat away you don't understand or hear what they say due to either crappy voice actors, weird accents or other issues.
Is any of this speech in writing? NO..... Not even in chat screen which would made it bearable.. but there has been times I have had to guess what the answer to questions were just because there wasn't any written proof to back up what I guessed.
Try to play the game from beginning to scratch with NO sound whatsoever... and then you maybe get what im upset about.
So in my honest opnion Eso is a discriminatory game against anyone who has a hearing impediment.
So Zenimax... unless u fix this shit.. u can forget me as a subscriber and probably everyone else who like to know the story in whole.