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April 2nd Update (12:47 pm EST): The North American mega server is still down for maintenance. In the meantime, you can go to the Elder Scrolls Online site to check out the patch notes.
Last night a few North American users reported inventory-related issues with their character account, such as seeing additional inventory items appear, or seeing items that were not earned through gameplay. We've identified and fixed the problem, but the issue necessitated some downtime overnight for the North American megaserver. This problem has not manifested on the European server, so it continues to run as normal. The fix will be implemented as soon as all required pre-testing is complete this morning.
We were already planning to push a new game build to both servers this morning, and we will continue to work towards this. Stay tuned for complete patch note shortly. In addition to this aforementioned priority fix, we are also working quickly to restore our 'send in-game mail' functionality, some content blocking fixes that are preventing some users from finishing quests, and a few other tweaks. Our goal is to have all of these fixes initiated later this morning, eastern US time.
We will update this post as soon as we have an exact timeline for the service to be restored.
Zenimax has announced via its service notice page that both the European and North American Elder Scrolls Online servers are down for an unscheduled maintenance. The regular Tuesday maintenance was not slated for today but subsequent to announcing that, servers were taken offline for an indeterminate amount of time.
2014.04.01 - 17:30 BST (12:30 p.m. EDT)
The North American and European Megaservers are offline for maintenance. We expect them to be back online shortly. Please keep an eye on the Service Alerts channel for any updates.
Keep track of the service updates on the Elder Scrolls Online site.
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