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Elder Scrolls Online: Servers Down for Unscheduled Maintenance

SBFordSBFord Associate Editor - News ManagerThe Land of AZPosts: 16,596MMORPG.COM Staff Uncommon

April 2nd Update (12:47 pm EST): The North American mega server is still down for maintenance. In the meantime, you can go to the Elder Scrolls Online site to check out the patch notes.

(source):

Last night a few North American users reported inventory-related issues with their character account, such as seeing additional inventory items appear, or seeing items that were not earned through gameplay. We've identified and fixed the problem, but the issue necessitated some downtime overnight for the North American megaserver. This problem has not manifested on the European server, so it continues to run as normal. The fix will be implemented as soon as all required pre-testing is complete this morning.


We were already planning to push a new game build to both servers this morning, and we will continue to work towards this. Stay tuned for complete patch note shortly. In addition to this aforementioned priority fix, we are also working quickly to restore our 'send in-game mail' functionality, some content blocking fixes that are preventing some users from finishing quests, and a few other tweaks. Our goal is to have all of these fixes initiated later this morning, eastern US time.




We will update this post as soon as we have an exact timeline for the service to be restored.            

Zenimax has announced via its service notice page that both the European and North American Elder Scrolls Online servers are down for an unscheduled maintenance. The regular Tuesday maintenance was not slated for today but subsequent to announcing that, servers were taken offline for an indeterminate amount of time.

2014.04.01 - 17:30 BST (12:30 p.m. EDT)

The North American and European Megaservers are offline for maintenance. We expect them to be back online shortly. Please keep an eye on the Service Alerts channel for any updates.

Keep track of the service updates on the Elder Scrolls Online site.

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Comments

  • RusqueRusque Las Vegas, NVPosts: 2,228Member Uncommon

    As long as it's back up before I'm home from work I'll be happy.

    Really sucks for people who were off today and wanting to play.

  • rojoArcueidrojoArcueid hell, NJPosts: 6,772Member Uncommon
    servers up!

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  • Dreamo84Dreamo84 Niagara Falls, NYPosts: 3,437Member Uncommon
    Ya that wasn't very long

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  • ButeoRegalisButeoRegalis Tijeras, NMPosts: 504Member Uncommon

    If they felt they had to take the servers down it was probably a serious problem, maybe a bad exploit they had to patch.

    I actually like this because it's usually an indication that the devs are on top of the problems.

    image

  • shalhassanshalhassan Ottawa, ONPosts: 30Member Uncommon
    Hopefully they fixed the frog race. I needs me some hopping action.

    "A single battle you have won, but so quick to think that this will be the end? I, like fear, am eternal, and in your dreams, I shall forever haunt."

  • BenbradaBenbrada Plainfield, ILPosts: 328Member Uncommon
    Originally posted by ButeoRegalis

    If they felt they had to take the servers down it was probably a serious problem, maybe a bad exploit they had to patch.

    I actually like this because it's usually an indication that the devs are on top of the problems.

    All that and 3-day Early Access started today... maybe trying to beat the rush tonight?

  • DistopiaDistopia Baltimore, MDPosts: 16,905Member Uncommon
    Heh, looking at the time stamps here, it looks like they were pretty much up by the time you got the article posted :)

    For every minute you are angry , you lose 60 seconds of happiness."-Emerson

    It is a sign of a defeated man, to attack at ones character in the face of logic and reason- Me

  • JinxysJinxys TinkerTownPosts: 393Member Uncommon
    It's been a great early access so far. Having a lovely time I am !
  • RosenthorneRosenthorne AdelaidePosts: 93Member Uncommon
    3 day early access is wonderful. I think I saw about 10 other players on the starter Island that I was on last night. No crowding at all! The only downside was that you couldn't zoom into you face at creation. Hopefully  we get offered a "remake " option as an apology in the future....

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  • handlewithcarehandlewithcare hartenbosPosts: 322Member

    I did not see anything but got logged out now but I want to rest anyway.

    its 1:40 am in EU

  • ShamorauShamorau melbournePosts: 173Member Uncommon
    Originally posted by Rosenthorn
    3 day early access is wonderful. I think I saw about 10 other players on the starter Island that I was on last night. No crowding at all! The only downside was that you couldn't zoom into you face at creation. Hopefully  we get offered a "remake " option as an apology in the future....

    hey man, the face thing is a bug. just make a random and the next time you make a new character its all good.

  • RosenthorneRosenthorne AdelaidePosts: 93Member Uncommon
    Originally posted by Shamorau
    Originally posted by Rosenthorn
    3 day early access is wonderful. I think I saw about 10 other players on the starter Island that I was on last night. No crowding at all! The only downside was that you couldn't zoom into you face at creation. Hopefully  we get offered a "remake " option as an apology in the future....

    hey man, the face thing is a bug. just make a random and the next time you make a new character its all good.

    Thanks for the tip :) Will do

     

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  • Nemesis7884Nemesis7884 ZurichPosts: 880Member Uncommon
    Fix for zoom issue...create char, delete it, now u can zoom
  • DMKanoDMKano Gamercentral, AKPosts: 8,523Member Uncommon

    Unscheduled maintenance for the 2nd time now:

    SERVICE ALERTS

    2014.04.02 - 06:00 BST (01:00 a.m. EDT)

    The Live North American MegaServer is currently offline for maintenance

    https://help.elderscrollsonline.com/app/answers/detail2/a_id/4320

  • FlyByKnightFlyByKnight Algo Star SystemPosts: 651Member Uncommon
    Originally posted by DMKano

    Unscheduled maintenance for the 2nd time now:

    SERVICE ALERTS

    2014.04.02 - 06:00 BST (01:00 a.m. EDT)

    The Live North American MegaServer is currently offline for maintenance

    https://help.elderscrollsonline.com/app/answers/detail2/a_id/4320

    Call me crazy, but something tells me they're trying to fix broken stuff for a 2nd time now.

  • machajasmachajas PraguePosts: 43Member
    At least the downtime fixed several broken quests and dark anchors. And hopefully that quest loophole so you can't pump 40 lvls out of it.

    Born from blood,
    trained to kill,
    ready to die,
    but never will!

  • DMKanoDMKano Gamercentral, AKPosts: 8,523Member Uncommon

    It's been down for over an hour now (80 minutes now) - so I guess this won't be a quick fix like it was this morning :/

     

  • MMO-RelicMMO-Relic Kirkland, WAPosts: 81Member
    Originally posted by machajas
    At least the downtime fixed several broken quests and dark anchors. And hopefully that quest loophole so you can't pump 40 lvls out of it.

    So that's how they did it. Figures.

    Acolytes Gaming (forums.acolytesgaming.com)


    Sheep or Shepard- Make up your own damn mind.


    It is true, the older you get, the less patience you have for those who watch a Youtube video and from that believe they know it all.

  • BillSussmanBillSussman MelbournePosts: 42Member
    Servers are 100% not back up and running lol.
  • IselinIselin Vancouver, BCPosts: 5,610Member Uncommon
    Originally posted by BillSussman
    Servers are 100% not back up and running lol.

    Well that's what happens when you look at 16 hour old thread lol

  • BillSussmanBillSussman MelbournePosts: 42Member
    Haha yea i noticed after i wrote the comment :P
  • DakirnDakirn Kansas City, MOPosts: 374Member Uncommon
    Despite a couple of wonky quests, the launch has been extremely smooth. I was very surprised how stable it has been.
  • WolfClawsWolfClaws Arlington, VAPosts: 554Member Uncommon
    Originally posted by ButeoRegalis

    If they felt they had to take the servers down it was probably a serious problem, maybe a bad exploit they had to patch.

    I actually like this because it's usually an indication that the devs are on top of the problems.

    People were logging into their accounts, but other people's characters.

  • orbitxoorbitxo fort lauderdale, FLPosts: 1,405Member Uncommon
    Originally posted by WolfClaws
    Originally posted by ButeoRegalis

    If they felt they had to take the servers down it was probably a serious problem, maybe a bad exploit they had to patch.

    I actually like this because it's usually an indication that the devs are on top of the problems.

    People were logging into their accounts, but other people's characters.

    ok. If this is true.  this is a serious problem.

     

     

  • IselinIselin Vancouver, BCPosts: 5,610Member Uncommon
    Originally posted by orbitxo
    Originally posted by WolfClaws
    Originally posted by ButeoRegalis

    If they felt they had to take the servers down it was probably a serious problem, maybe a bad exploit they had to patch.

    I actually like this because it's usually an indication that the devs are on top of the problems.

    People were logging into their accounts, but other people's characters.

    ok. If this is true.  this is a serious problem.

     

     

    Apparently it's real and is likely why they've been down for so long. It's beyond serious. Reddit post about it

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