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If you're not familiar, I was suspended for almost 7 days and then penalized 2 million gil, apparently from the only emails and communications I was afforded by the company for cheating in the manner of participating in rmt transactions or botting, or apparently both as the form letter was all i was afforded.
It really kicks my ass.
I reported teleporting mining bots. I had blacklist (ignore list) pages long of the city gil sellers. I have bookmarks in my firefox, and I scan over them, and I'm bent out of shape.
I really, really, liked this game. The crafting system is GREAT. I hadn't seen a crafting system in which I really wanted to participate since the early days of EQ2.
The adventurer leveling story was interesting and the combat was fun. This is a really good game, and I'm ok with the 30 bucks I spent and the time I played it.
I feel f'd off and I do not believe for one instant there is any real tangibility behind the "investigations" they say they have.
IF they'd investigated they'd see the breakdown of money I made making crafting components sold for 100 to 5k gil at a time. IF they'd investigated they'd see my highest sale was a fortunate 120k in a multi-piece 1 star crafted clothes sale. IF they'd investigated they'd see I reported cheaters and avoided people who were obviously not part of legitimate playing.
Their "investigation" is nothing.
It really burns my ass I still think about this game, had fun, would continue to have fun, but got the raw end of their made-up problem-solving process to combat corruption.
This has never happened to me in any other game. I still have accounts on a number of triple A mmos I'd only have to pay to reopen. I've never been accused of impropriety.
The game is so good it actually crossed my mind to resub and just start over to see the content, but I won't.
I don't even know how I feel, if this post is a flame or a fan endowment. I guess I really want to say the game is good except for the fact they spent no real resource into investigation and customer service. I want to say what happened to me can happen to anyone, any time, but maybe they took a step back and realized they did it poorly. I don't know.
This game is really good but they f'd me and I'm sad. I guess that's it and the last word I'll say on it.