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For two reason : Impossibility to be unique in any way, and utter predictability of everything
I don't talk about being the Chosen One in the main story, in FFXIV that's what you are anyway. I mean being able to build or gear your character in a way that no other players will, or at least find something that's rare enough to differentiate you from the masses.
At end game everybody wears the same damn gear, has the same damn stats and probably the samn damn X-Skills slotted too.
There's pretty much ONE good stat for every classes, Int for BLM, Str for MNK, Dex for BRD. Will you ever see a MNK with some dex? Or even Vit? Nope, never, there isn't a single reason to do that, it'd be harming your character in some way. To be useful you NEED to pour all your points in that ONE stat that is useful for your class. Only exceptions is for PLD with STR/DEX/VIT which all have SOME potential, but in the end most players end up stacking the same stat anyway.
The gear? AF+1 or Allagan, that's it. No crafted gear with materia, no super rare piece of gear that's extremely hard to get or at least depends on massive luck. All players wear the same 2 sets of armor, and you can't even dye it.
And X-Skills? I loved X-skills when I started, being able to get all these awesome skills from the other classes felt great. Then I got my Job and everything went to shit. I was only able to use a few skills from the two classes I could pick from, and more often than not only a few are useful. In the end, everybody uses the same skills from the very limited pool of X-Skills they have.
And then there's the element of surprise. Nothing is surprising in this game. There aren't super rare drops from dungeons, mobs only drop crafting mats and nothing else, bosses seem to follow strict rotations and thus only surprise you the first time. The only surprises come from the story, and even then, most of it is predictable as hell.
I've played this game for a long month, and I liked it, I spent a lot of time crafting. But once I was done with that aspect of the game, I was stuck with the rest, which is frankly extremely boring.
Anyway, I don't regret the money I spent, because for the hours I got out of the game it was still worth it. But I was hopeful this game would be something different, wishful thinking I know, but I was still disappointed.
Here's hoping the next big release will be something special.