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Apparently, SE expected 800k sales, and got 6 million sales(post launch).
Now, there are 25 JP servers and 25 NA/EU servers. Let's assume that all 50 of them are full (even though we know the JP servers are not).
SE apparently broke the record for a japanese made game by have 190k concurrent players. First off, that is only 3800 players per server. I know, "only", but still.
Assuming we accept these numbers, that means that out of 6 million sales, less than 200k people can play at any given time. 5.8 million people are locked out of the game? And this is minor?
Well, I haven't seen an official number saying 6 million(even though that is the number I keep seeing bandied about on the official forums) so let us go with the more modest number of 1 million(The number of sign-ups they had for beta 4?)
Out of 1 million sales only 200k can play at any given time, which means 4/5 people are locked out... And given that people leave their characters logged in indefinitely so as not to lose their spot, it means 4/5 people are locked out essentially permanently.
Now, how much extra capacity do you guys think they need to scale from 200k to 6 million? How long do you think it will take them, and how much patience do you think people have?
How about if it is just 1 million they need to scale up to? Same questions... How long do you think it will take them?
The news articles talk about how they are at 187k, and expect to be able to support 200k soon (http://www.dualshockers.com/2013/08/28/final-fantasy-xiv-a-realm-reborn-shatters-more-records-187000-concurrent-connections-200000-expected-soon/)... but 200k is a drop in the bucket only. I find this very worrying.