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Before you flame me for mentioning non-MMO games please understand that I'm open to both MMORPGs and LAN RPGs, anything that can have 2+ players in the same map/world.
I've spent countless hours googling and browsing the forums for a game that my wife and I can play casually (2-4 hours/week). A bit about our preferences:
Wife - Hasn't played a lot of games but enjoys being a warrior type in hack and slash games such as Torchlight 2 or Titan Quest. Likes Top-down MOBA/RPG/RTS games such as Dota 2 and WC3. Only really interested in Fantasy style games. Prefers to only play for up to 2 hours at a time.
Me - Gaming for 13 years, played pretty much every genre. Most played games would be CS, WC3 and WoW. As far as RPGs are concerned, I'm only interested if I am playing a support and/or healer class.
A game that works perfectly for this combo of play styles is Titan Quest but as we've played through it a couple of times we want to try something else.
We're after a game with the following traits:
We can group together from the get go without everything becoming boringly ez mode.
Smooth gameplay and clean combat feel.
Graphics aren't a huge deal but would prefer at least WC3 level, any older and it just looks crap.
Fantasy style (i.e. not sci-fi or real life)
Plenty of combat from the get go.
Specific class roles such as healer/damage/tank (e.g. Warrior and Priest)
Ideally would have plenty of challenges (optional or not) such as 'elite' mob areas and/or dungeons (ideally from as low level as possible).
Here's a list of games I've played/researched and what was good/bad:
WoW - Played 2005-2011. I Quit ~2 years ago and I won't go back.
Guild Wars 1 - Played 2005-. Quite complicated for casual play. Considering a revisit but would prefer something fresh.
Guild Wars 2 - ~20 hours played. No dedicated support/healer class so doesn't interest me.
Titan Quest - Played through twice and was great but not interested in playing through a 3rd time.
Torchlight 2 - ~5 hours. No support class, got bored quickly.
Trine 2 - Played through. Fun but not much replayability.
Minecraft - Played a lot. Wife doesn't like first person and isn't interested in crafting/building.
Eve Online - Played ~2 months several years ago. Wife not interested in space games or the unqiue combat style.
Vanguard - ~3 hours played. Combat/Graphics/Movement very clunky and glitchy which put me off. Will give it another try if someone can convince me it's worth it.
Rift - ~20 minutes played, would prefer something more group orientated from the get go.
Path of Exile - Haven't played. No support/healer class. Looks very complicated.
Just a note, F2P would be ideal, second to that would be a one-time payment like GW2. Sub games aren't an option.