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Because some people will literally spend $1000s a month on a game:
Chance is incredibly low, my guess is around 0.1%.
I used 150+ boxes on the upgrade, got multiple of every other item, but no rare wyvern.
I'm NOT happy.
Those being the latest mount box, which cost $50 for 7. So he literally spent $1000 or so. And then later in the thread, he bought another 100 more.
And this is not a rarity in F2P games. I'm not saying it's common, exactly, but all games have a number of "whales" that do this. And ultimately, games get designed to take advantage of these people, which leaves regular people in the dirt.
R.I.P. City of Heroes and my 17 characters there