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I need your help

EvilMixEvilMix ., ONPosts: 251Member
okay, I built a new Pc thanks to the help from the people on this website, i built it only 3 or so month ago, its been running better than what I expected. but now im running into a constant freezing problem where the Pc will randomly freeze for no real reason, I also was receiving a "error reading operating system" or something like that, that error randomly went away when I switched the boot priority to load from a disk first, i've changed it back since and that problem I still haven't gotten again.


but this constant freezing is really frustrating, and nobody is able to tell me what the problem is yet. ive ran plenty of disk defrags, disk checks (which seems to of caused this problem again) virus scans, memtests, everything comes back fine. i consider myself to be pretty good with computers as I spend a lot of time on them, I can pretty much never catch a virus, or any of that, as I only game, check emails and go on Youtube anyways.


there is one thing that has been happening with my pc since the beginning, and thats a hard to explain like booting noise, you can hear the fan speed up or something. and it sounds like its looping itself, and that will happen randomly when I right click on something.


I hope ive given you guys enough detail, please help me out once again!
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Comments

  • QuizzicalQuizzical Posts: 14,765Member Uncommon
    What sort of freezing is it?  Monitor seems to stop updating?  Black screen?  Everything locks up momentarily but then starts again?  Or is it just particular programs that seem to lock up while the OS and other programs are fine?
  • EvilMixEvilMix ., ONPosts: 251Member
    Originally posted by Quizzical
    What sort of freezing is it?  Monitor seems to stop updating?  Black screen?  Everything locks up momentarily but then starts again?  Or is it just particular programs that seem to lock up while the OS and other programs are fine?

    the last freeze it did was when I tried opening steam, but it happens randomly even when Im just playing a game or on youtube. everything freezes and im unable to move anything, close, and Im just left to restart the PC and hope nothing else messes up again, like im doing now.

  • AoriAori Carbondale, ILPosts: 1,886Member Uncommon

     

    Try a clean install of windows. Could be a corrupt windows or driver issue.

    Or if you have another GPU or intergrated graphics try using one of those and see if the freezing continues if you don't want to reinstall windows.

    As for the noise, it could be the optical drive if you have a disk in it. They make a loud rev noise when reading and can be confused with a fan.

     

     

  • EvilMixEvilMix ., ONPosts: 251Member
    Originally posted by Aori

     

    Try a clean install of windows. Could be a corrupt windows or driver issue.

    Or if you have another GPU or intergrated graphics try using one of those and see if the freezing continues if you don't want to reinstall windows.

    As for the noise, it could be the optical drive if you have a disk in it. They make a loud rev noise when reading and can be confused with a fan.

     

     

    thanks for the suggestion buddy, im holding off on the full wipe of windows because id rather not lose everything unless i know thats what i need to do. I only have 1 graphics card, and the noise is different from a optical drive, it sounds like something trying to run but just hooking and repeating itself like 3-4 times, and its high pitched compared to just a regular fan running.

  • AoriAori Carbondale, ILPosts: 1,886Member Uncommon
    Originally posted by EvilMix
    Originally posted by Aori

     

    Try a clean install of windows. Could be a corrupt windows or driver issue.

    Or if you have another GPU or intergrated graphics try using one of those and see if the freezing continues if you don't want to reinstall windows.

    As for the noise, it could be the optical drive if you have a disk in it. They make a loud rev noise when reading and can be confused with a fan.

     

     

    thanks for the suggestion buddy, im holding off on the full wipe of windows because id rather not lose everything unless i know thats what i need to do. I only have 1 graphics card, and the noise is different from a optical drive, it sounds like something trying to run but just hooking and repeating itself like 3-4 times, and its high pitched compared to just a regular fan running.

    Take off the side of the case and listen for it, the only way to find out what it is. Could be your PSU or GPU which may mean something is overheating or failing causing the freezing.

  • EvilMixEvilMix ., ONPosts: 251Member
    Originally posted by Aori
    Originally posted by EvilMix
    Originally posted by Aori

     

    Try a clean install of windows. Could be a corrupt windows or driver issue.

    Or if you have another GPU or intergrated graphics try using one of those and see if the freezing continues if you don't want to reinstall windows.

    As for the noise, it could be the optical drive if you have a disk in it. They make a loud rev noise when reading and can be confused with a fan.

     

     

    thanks for the suggestion buddy, im holding off on the full wipe of windows because id rather not lose everything unless i know thats what i need to do. I only have 1 graphics card, and the noise is different from a optical drive, it sounds like something trying to run but just hooking and repeating itself like 3-4 times, and its high pitched compared to just a regular fan running.

    Take off the side of the case and listen for it, the only way to find out what it is. Could be your PSU or GPU which may mean something is overheating causing the freezing.

    the 2 temperatures i see in the boot menu are anywhere between 31-38, I even got an extra fan on the processor when I built the PC

  • AoriAori Carbondale, ILPosts: 1,886Member Uncommon
     
     
     
    Originally posted by EvilMix
    Originally posted by Aori
    Originally posted by EvilMix
    Originally posted by Aori

     

    Try a clean install of windows. Could be a corrupt windows or driver issue.

    Or if you have another GPU or intergrated graphics try using one of those and see if the freezing continues if you don't want to reinstall windows.

    As for the noise, it could be the optical drive if you have a disk in it. They make a loud rev noise when reading and can be confused with a fan.

     

     

    thanks for the suggestion buddy, im holding off on the full wipe of windows because id rather not lose everything unless i know thats what i need to do. I only have 1 graphics card, and the noise is different from a optical drive, it sounds like something trying to run but just hooking and repeating itself like 3-4 times, and its high pitched compared to just a regular fan running.

    Take off the side of the case and listen for it, the only way to find out what it is. Could be your PSU or GPU which may mean something is overheating causing the freezing.

    the 2 temperatures i see in the boot menu are anywhere between 31-38, I even got an extra fan on the processor when I built the PC

    The boot menu won't help you find the problem if it is the PSU or the GPU. If you're doing any tasks that require the the PC to use more power, the PSU could be pushed to a point it can't handle causing some parts of the PC to not function correctly. This somewhat applies to the GPU, if there is a problem with its cooling it can cause freezing but you won't know until you start to do tasks to where it can't displace the heat quick enough. Either way you need to find where the noise is coming from so you can atleast solve one mystery.

  • EvilMixEvilMix ., ONPosts: 251Member
    good point, it just happens so randomly, sometimes it wont happen for a week. there's lots of holes in the top of my computer case to let air through, and through the front, back and sides. its usually cooler in there than it is in my room lol. and the noise happens so quickly, its hard to tell where its coming from, other than "its just my PC"
  • AoriAori Carbondale, ILPosts: 1,886Member Uncommon

    Well your PC shouldn't make random high pitch fan noises, usually best to figure that out just incase it is something serious that could take your system with it.

    Also your case interior can be 20c but if you're PSU or GPU can't displace the air inside itself then it can easily heat up to excessive temps. It can be a painful process trying to find the problem, however finding the noise and ruling it out is the best step to start with. Short of a clean install of windows or switching out parts anyways.

  • EvilMixEvilMix ., ONPosts: 251Member
    appreciate the help, if thats what I have to do then thats what I'll do. but I think I'll start with the full wipe of windows if those are my only options. is there any way to find out what my current Windows 7 key is? it was on an old computer casing that my brother had lol
  • AoriAori Carbondale, ILPosts: 1,886Member Uncommon
    Originally posted by EvilMix
    appreciate the help, if thats what I have to do then thats what I'll do. but I think I'll start with the full wipe of windows of those are my only options. is there any way to find out what my currenty Windows 7 key is? it was on an old computer casing that my brother had lol

    Some other people might have some ideas if ya wanna give it a night for others to read your issue.

    Reinstalling windows isn't going to fix whatever sound issue you're having with your hardware. Also if that key was attached to another computer and different motherboard then the copy you have isn't genuine. You need your own windows 7 key unless it was a retail version that was switch over to your new pc. This can cause a whole new range of problems for ya.

  • EvilMixEvilMix ., ONPosts: 251Member
    nah the key was unused, just attached to the side of my old PC case and never got used, until I got this new PC. but now im without the key
  • EvilMixEvilMix ., ONPosts: 251Member
    update: okay, so I just tried to open steam agian and I heard that same noise, and my PC froze. seems like the noise and the freezing is connected, but why steam? I know it hasn't ALL been steams fault.
  • waynejr2waynejr2 West Toluca Lake, CAPosts: 4,469Member Uncommon
    Originally posted by EvilMix
    Originally posted by Quizzical
    What sort of freezing is it?  Monitor seems to stop updating?  Black screen?  Everything locks up momentarily but then starts again?  Or is it just particular programs that seem to lock up while the OS and other programs are fine?

    the last freeze it did was when I tried opening steam, but it happens randomly even when Im just playing a game or on youtube. everything freezes and im unable to move anything, close, and Im just left to restart the PC and hope nothing else messes up again, like im doing now.

     You built this yourself?  Could the something have gotten bent when installing the cpu?

  • EvilMixEvilMix ., ONPosts: 251Member
    well it was me and my brother, he did pretty much everything because he's actually built PCs before.
  • miguksarammiguksaram Fort Meade, MDPosts: 826Member Uncommon

    When you say the Windows 7 Key was on the side of an old computer I'll assume that computer had a version of Windows 7 installed on it?  If that is the case and it was a prebuilt system that key was in fact used on that old system.  Prebuilt systems rarely come with an install disk because they are OEM copies which are not meant to be used in a new build, that is why they stick the keys onto the side of case, for reference if you need to do a fresh install on that same system.  If any of the aforementioned is true you are most likely using a version fo Windows 7 which you are not suppose to be using in a new system.  I'm not saying that would cause your issues at hand but is worth taking note of if you weren't aware.

    The noise you describe could easily be your PSU.  Many PSU's suffer from what is known as coil whine that for many isn't audible until the PSU is pushed a bit.  Coil whine can also just as easily effect GPU's and other parts of your system but the PSU/GPU are the most common.  System freezes can also be equated to the PSU as I've had that issue in that past and a new PSU did the trick, though there is no guarantee that is the problem in your case.  Could you do us a favor and list all the parts in your PC, perhaps we can try and trouble shoot from there.  Oh and I hope you didn't run defrag on a SSD, not only is it unnecessary it's could potentially harm the SSD.

    An example of coil whine: 

  • RidelynnRidelynn Fresno, CAPosts: 4,163Member Uncommon

    Do you have a regular Hard Drive or an SSD?

    That noise could be the Dying Hard Drive Sound of Doom(tm).

    Disk checks rarely can catch a mechanical hard drive failure, such as bearing or motor failure which just cause the drive to sputter and stop and make weird noises. They can usually only detect something like flaking or platter collision, something that would cause a lot of data corruption.

  • SeariasSearias Edmonton, ABPosts: 712Member Uncommon
    A full detail spec list of your computer's hardware will help greatly, like others have mentioned.

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  • jdnewelljdnewell Spring Hill, TNPosts: 2,150Member Uncommon
    Originally posted by Ridelynn

    Do you have a regular Hard Drive or an SSD?

    That noise could be the Dying Hard Drive Sound of Doom(tm).

    Disk checks rarely can catch a mechanical hard drive failure, such as bearing or motor failure which just cause the drive to sputter and stop and make weird noises. They can usually only detect something like flaking or platter collision, something that would cause a lot of data corruption.

    Thats what I was thinking as well.

    Sounds like your HDD failing. Could also be a whine from your PSU.

    Also do you have anything overclocked? If so the 1st thing I would do is put everything at default. If no OC then I would take a hard look at the HDD. Maybe open the side of the case and actually listen to try and pinpoint where its coming from.

    Did you reuse any old parts in the build? Like reuse an old HDD or PSU?

    A list of your pc components would help, as well as if you bought them all new or reused old components.

  • EvilMixEvilMix ., ONPosts: 251Member

    Okay so I'll give you guys all my PC specs that I can remember.

     

    I have a GTX 560 graphics card, 16 gb of ram, i5 3770k 3.4ghz processor, I currently have a refurbished SSD that has Windows and my main games on it, and then I have a 1 TB HDD I put files I don't really use often on.

  • EvilMixEvilMix ., ONPosts: 251Member

    oh, and when the PC was first built I was having problems with the 1tb HDD, that was my main one and it had windows and stuff on it, but it would randomly freeze and run REALLY slow as well. Maybe it's the HDD that's causing the freezing? I really hope it's not my SSD or processor, because that's alot of $$ I won't have until next Christmas.

     

    edit: and now that I'm looking at it, the HDD has Steam on it, the program that's making my PC crash as of late.

     

    edit#2: going to try running steam one last time, if that crashes my PC im going to erase steam off of the HDD and put it on my SSD and see if that works.

  • QuizzicalQuizzical Posts: 14,765Member Uncommon

    If you suspect the hard drive, then you could try physically unplugging it and seeing if you can still make the computer crash without the hard drive being plugged in.

    How old is the hard drive?

  • EvilMixEvilMix ., ONPosts: 251Member
    The harddive was never used before when I got it, going to unplug it now, just got a blue screen of death trying to uninstall Steam from add or remove programs.
  • jdnewelljdnewell Spring Hill, TNPosts: 2,150Member Uncommon
    Originally posted by EvilMix

    oh, and when the PC was first built I was having problems with the 1tb HDD, that was my main one and it had windows and stuff on it, but it would randomly freeze and run REALLY slow as well. Maybe it's the HDD that's causing the freezing? I really hope it's not my SSD or processor, because that's alot of $$ I won't have until next Christmas.

     

    edit: and now that I'm looking at it, the HDD has Steam on it, the program that's making my PC crash as of late.

     

    edit#2: going to try running steam one last time, if that crashes my PC im going to erase steam off of the HDD and put it on my SSD and see if that works.

    Edit: NM
  • EvilMixEvilMix ., ONPosts: 251Member
    my PC started up way faster, with no error messages, and is loading everything noticeably quicker now, since the HDD has been removed. Maybe that was my whole problem? Which still sucks I lose money and will have 200gb to use for 1 year. 
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