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Do free players have the right to complain about anything?

bcbullybcbully Westland, MIPosts: 8,277Member Uncommon

Simple question inspired by the "Free players get what they deserve" thread.

 

I'll weigh in on this one. No they do not. 

 

 

 

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Comments

  • ZooceZooce B, FLPosts: 586Member
    Valid critisim is valid no matter who utters the words.
  • QuaidenQuaiden Lubbock, TXPosts: 19Member

    I would say yes, they have the right to complain. What they do not have is an expectation of satisfaction for their complaint.

     

    Speach is free, solutions to problems are not. You get what you pay for. If you are not paying then you get the right to the free speach, since it is free, but you don't have a right to the solution in a timely manner. Paying customers are always served first.

  • Abuz0rAbuz0r Lexington, KYPosts: 354Member Uncommon
    Free players always complain,  they have to realize they're only there to entertain the actual customers
  • AeonbladesAeonblades Home, GAPosts: 2,083Member
    Everyone has the right to free speech. However some voices are worth more than others.

    Currently Playing: ESO and FFXIV
    Have played: You name it
    If you mention rose tinted glasses, you better be referring to Mitch Hedberg.

  • 3-4thElf3-4thElf Elftown, MEPosts: 489Member

    Usually feedback, message board access, in game support and what not in F2P games doesn't open up until people become paying members in one form or another.

    So this is a stupid argument.

    a yo ho ho

  • BenediktBenedikt PraguePosts: 1,406Member Uncommon
    Originally posted by Quaiden

    I would say yes, they have the right to complain. What they do not have is an expectation of satisfaction for their complaint.

     

    Speach is free, solutions to problems are not. You get what you pay for. If you are not paying then you get the right to the free speach, since it is free, but you don't have a right to the solution in a timely manner. Paying customers are always served first.

    +1

  • QuaidenQuaiden Lubbock, TXPosts: 19Member
    Originally posted by 3-4thElf

    Usually feedback, message board access, in game support and what not in F2P games doesn't open up until people become paying members in one form or another.

    So this is a stupid argument.

    Name a single game in which this is the case.. I can't come up with any.

  • RossbossRossboss Runes of Magic, TXPosts: 240Member
    Originally posted by Zooce
    Valid critisim is valid no matter who utters the words.

    +1

    It shouldn't matter if you are a paying player if your criticism is valid. However, "complaining" is pretty much always ignored regardless of how much money you spend on a game.

    I played WoW up until WotLK, played RoM for 2 years and now Rift.
    I am F2P player. I support games when I feel they deserve my money and I want the items enough.
    I don't troll, and I don't take kindly to trolls.

  • XiaokiXiaoki White Pigeon, MIPosts: 2,603Member Uncommon


    Originally posted by Abuz0r
    Free players always complain,  they have to realize they're only there to entertain the actual customers
    Well, if the concerns of the Free players were addressed then they would become more likely to be a Paying customer.
  • 3-4thElf3-4thElf Elftown, MEPosts: 489Member
    Originally posted by Quaiden
    Originally posted by 3-4thElf

    Usually feedback, message board access, in game support and what not in F2P games doesn't open up until people become paying members in one form or another.

    So this is a stupid argument.

    Name a single game in which this is the case.. I can't come up with any.

    DDO and LotRO are two. Any of the SEO games including DCUO has a similar system set up. Even the Korean F2P games like TERA do this.

    a yo ho ho

  • jtcgsjtcgs New Port Richey, ILPosts: 1,777Member

    Subscribers have fewer rights to complain...there werent enough of them for the company so they went F2P to targert a NEWER LARGER AUDIENCE.

    The F2P market is larger and can generate more money.

    Not to mention the FACT that most subscribers are blind as a bat fanboys that feels its better to HIDE what is wrong with the game than help the company SEE IT, FIX IT, and bring in MORE PLAYERS...most subscribers HURT games more than help. Guess thats why game makers like Raph Koster has been telling the industry to ignore the players, the players like to be told by the company what it is they like and instead listen to the people that DONT play their game to learn how to draw them in.

    “I hope we shall crush...in its birth the aristocracy of our moneyed corporations, which dare already to challenge our government to a trial of strength and bid defiance to the laws of our country." ~Thomes Jefferson

  • nariusseldonnariusseldon santa clara, CAPosts: 22,441Member

    Right?

    People complain about anything if there is a forum, anyway. Who is going to enforce this "right" or the "lack of"?

    Discussing a right without any enforcement mechanism is just ... moot. So what if we vote and "decide" that they don't have the right to complain. What are you going to do? Hunt those who complain down, and ask them sign an agreement not to do so again?

  • OnomasOnomas Rock Hill, SCPosts: 1,128Member Uncommon

    No such thing as "free". Your freedom of speech is paid for by those that serve and died in our military that protect you and your freedoms. And in most cases freedom of speech has its limits. Try going into court and telling the judge you can say what you want because you have freedom of speech and see how long it takes before you are in the county jail for contempt. 

    Its Subscription free option, not really 100% free. You are not contributing anything to the developement, upkeep, and success of said game. If i were to move in with you and start telling you what to do and how to do it in your own home, and i pay no bills or rent............ how long before you boot me out?

    Sure people have the right to voice issues with a game, but trying to change it, have less restrictions, and make it easier for them over paid customers....no. To voice concern over bugs, the gameplay, and free content.... yes.

    You dont have "rights" in video games, you waivered that once you signed their agreement to play.

  • AeonbladesAeonblades Home, GAPosts: 2,083Member
    Originally posted by Onomas

    No such thing as "free". Your freedom of speech is paid for by those that serve and died in our military that protect you and your freedoms. And in most cases freedom of speach has its limits. Try going into court and telling the judge you can say what you want because you have freedom of speach and see how long it takes before you are in the county jail for contempt. 

    Its Subscription free option, not really 100% free. You are not contributing anything to the developement, upkeep, and success of said game. If i were to move in with you and start telling you what to do and how to do it in your own home, and i pay no bills or rent............ how long before you boot me out?

    Sure people have the right to voice issues with a game, but trying to change it, have less restrictions, and make it easier for them over paid customers....no. To voice concern over bugs, the gameplay, and free content.... yes.

    You dont have "rights" in video games, you waivered that once you signed their agreement to play.

    Well said, I like this.

    Currently Playing: ESO and FFXIV
    Have played: You name it
    If you mention rose tinted glasses, you better be referring to Mitch Hedberg.

  • BrooksTechBrooksTech Canton, ILPosts: 163Member

    No. 

    They are simply the cattle on which the rest of us feed.

  • meddyckmeddyck Athens, GAPosts: 1,140Member Uncommon
    Any player has the right to complain about an MMO he plays. If you don't want people playing and criticizing your game, don't let them play without paying a monthly sub in the first place.

    Camelot Unchained Backer
    DAOC [retired]: R11 Cleric R11 Druid R11 Minstrel R9 Eldritch R6 Sorc R6 Scout R5 Healer

  • EzhaeEzhae LondonPosts: 737Member

    Yes they do.

    Free players are still consuemrs of the service, they are pretty much essential for F2P model to ever succeed due to providing larger playerbase that fills the game. Games convert to F2P form subscritpion based in part due to the fact that the game's population becomes so small it's hard for paying members to do anything other than solo content, free players are the meat. 

    Another reason is the fact that each free player is potential spender at some point. If the free player feels like he is treated way worse than paying member and the free part of the game is significantly limited there is good chance they won't stick around long enough to even consider spending money on either convinience or vanity stuff. 

     

    The whole idea of good F2P system is to find thtat delicate balance that gives noticeable boost for paying members while still offering neough of the game for the free players for them to want to invest some money eventually. Ignore then and youloose them forever. Simple as that. 

  • uidCausticuidCaustic acworth, GAPosts: 128Member

    A free player enters a game, enjoys the game well enough, but is on the fence about the idea of paying for the product itself, or purchasing items from the in game store.  Free player voices his/hers ideas/concerns on the forums, or in game and is met by a community that respond with the vapid belief that "free players don't matter".  The developers of the game are of the mindset that the community is corrent.

    Company loses possible income do to the vapid belief that "free players don't matter".

  • QuaidenQuaiden Lubbock, TXPosts: 19Member
    Originally posted by 3-4thElf
    Originally posted by Quaiden
    Originally posted by 3-4thElf

    Usually feedback, message board access, in game support and what not in F2P games doesn't open up until people become paying members in one form or another.

    So this is a stupid argument.

    Name a single game in which this is the case.. I can't come up with any.

    DDO and LotRO are two. Any of the SEO games including DCUO has a similar system set up. Even the Korean F2P games like TERA do this.

    Interesting. I have played all of those games.. I have not paid for any of them. I am able to log into the forums and create tickets to support and have on both DDO and LotRO.

  • DauzqulDauzqul Detroit, MIPosts: 1,405Member Uncommon
    If nobody ever voiced any concern, almost every game would suck.
  • MightyChasmMightyChasm londonPosts: 298Member

    F2P games require a certain population to make them appealing.  Some of those will pay nothing, others will subscribe or buy from the cash shop, but having a healthy population whether they pay or not is still necessary.  

    Therefore, I think they are contributing and have a right to complain.  

  • mmoguy43mmoguy43 , CAPosts: 2,439Member Uncommon

    As long as they follow the TOS, of course they do.

    Not only do they have the right to, the devs are more inclined to listen to free player's complaints because they want to please them and take their money. Paying players already handed their money over and devs will only do enough to keep the money flowing.

    SWTOR had how many restriction lifts since thier original F2P model? Including doubling the number of hotbars free players had, something of which paying players had no need to complain about. Enough complaints, regardless if you are paying or not, can make changes happen.

  • MishakaiMishakai westminster, COPosts: 105Member
    No intelligent person would use money as validation for a person's opinion.
  • bcbullybcbully Westland, MIPosts: 8,277Member Uncommon
    Originally posted by Mishakai
    No intelligent person would use money as validation for a person's opinion.

    I mean you asked me to play my game, and I said you could play for free...

  • nariusseldonnariusseldon santa clara, CAPosts: 22,441Member
    Originally posted by Onomas

    You dont have "rights" in video games, you waivered that once you signed their agreement to play.

    But there is nothing to stop me from coming here, on a forum, to voice whatever opinion i have on a F2P game. I can go to marvel heroes forum now, and complain that their founder pack is too expensive, and it should be free instead (not that i hold that opinion, but i can go and bitch, right now).

    OTOH, the devs have no obligation to listen to me.

    So yeah, i think i have the "right" to complain because no one is going to stop me.

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