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Perma Banned For Wanting Refund

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Comments

  • xeraxxerax LondonPosts: 61Member Uncommon

    Your worrying to soon getting you money back through paypal can take a while.

    They key thing here is paypals service agreement with the developer means they will have to refund or paypal will just deduct it from further income before they pay it across to the developer. The developer has no choice they dont get to say no we wont refund.

    Paypal is also a pretty agressive company when it comes it dealing with refunds, they have taken numerous companies/ individuals to court to recover big debts.

    Basically don't worry i would be really shocked if you dont get your refund within a month.

    Also anything in the EULA or agreement signed with the developers has no impact of Paypals agreement with the developer or your agreement with paypal, If they feel they had a case they could try to take you to court once you have your refund (0 chance a small company like this will start multiples court cases for small sums).

  • PhryPhry HampshirePosts: 6,289Member Uncommon
    Originally posted by phantomghost
    Originally posted by joshbaby03

    http://i45.tinypic.com/1zdykab.jpg

     

    Today I was banned for requesting PayPal to seek a refund from AV on my behalf due to their product not being as advertised, as well as not having any discernable release date.  I just want ya'll to know that they will ban you if you try to get your money back in any way possible, and more than likely you will not get anything back in the end.  This is fraud in my book, and I hope that MMORPG.com and other sites cover this...I don't know where to send this information so that it gets on the front page, but it needs to be.

     

    Jed

    Well deserved ban.

     

    You requested your money back behind their back, which they state its non-refundable, but I have heard they will refund you if you ask.  Instead you tried to be a pussy about it, and have paypal do it for you, basically by lying and stating the product is not as described when clearly, the product is not released yet, and you are fortunate enough that in the meantime until a launch date is set they allow you to play the beta because you pre-ordered. 

     

    Only one in the wrong was you, and I hope you do not receive your money and I am very happy to see you banned.

    When a company treats its customers in such a poor fashion, it can never end well. Banning them for asking for their money back because the game isnt as described, and doesnt appear to be releasing any time in the near future even, is behaviour that can only be viewed as being suspicious. The point is, is that at some point in the future when the game is released, if it ever is, at this point i assume nothing as regards to this company, the OP is far less likely to risk buying the game again, and isnt that the point, so rather than the games dubious fanboys getting in a rage over this, isnt it better to accept that at the moment, DF;UW isnt where it should be and allow that there are a number of people out there that may not be willing to wait for a product that may or may not even be released. Also, if what the OP did was wrong, then paypal would not have been able to claim the money back from the company. When MMO companys of the size of DF;UW's rely on word of mouth advertising, this kind of behaviour is counterproductive, like i said, when a company treats its customers in this fashion, it can never end well.image

  • versulasversulas None of your damn business, WAPosts: 286Member Uncommon
    Originally posted by phantomghost
    [mod edit]

    ^ Clearly did not read the second post =/

    Ah, wells. It's a stupid way to run a company anyway. There should be a difference between account access and beta access. Just because the customer does not plan to play the game now, doesn't mean they won't ever. Imagine how many sales WoW gets from people who quit and then returned. You think they still would have come back if there old characters were deleted? Sure, it's only beta, but it sets a precedent...

  • CetraCetra SingaporePosts: 354Member Uncommon

    I have also requested for a refund thru paypal. And my account got permantly banned also even though the dispute is not yet resolved. AV is just a sore loser and unethical company.

    Remember when AV keeps saying DFUW is well tested and ready to launch on 12-12-12, but was delayed because of steam and a hard to reproduce bug with disappearing inventory and bank items. I bought the game thinking darkfall is somewhat finished. I was so wrong. 

    The item persistent bug can happen to anyone who logout the game. Characters getting stuck in the terrain upon logging everytime. The game world is so empty. Many contents are missing in the beta. The game is so unpolished. Fanboys in the forum are still patting AV on the back saying good job and thanks for working hard to fix the game.

    Almost 3 weeks after christmas, we still havent see a patch to the game. Looks like AV is really enjoying their holidays.

  • SiveriaSiveria Saint John, New BrunswickPosts: 1,200Member Uncommon

    Game is going to be shit anyway just like the orignal, it was more than bugs that drove people away the game was just period. As an example anarchy online had one of the buggiest launches in mmo history even today and its still going strong because even at launch it was a good game if you could look past the bugs, where as darkfall/darkfall UW are both pretty much garbage. I suspect darkfall uw, will be dead about 3 months after release. Mostly due to how immature the pvp "community" is today. A game like this just cannot survive in todays market, however if they were to remove the lootable player corpses on any death thing, me and a few friends would be willing to try it out. But due to this one feature alone me ans a bunch of my buddies cannot be assed with darkfall uw. Were nto scared of pvp far from it, but i'd rather spend more time pvping insted of more time replacing my gear. Other games can give this, and are most likely far superior to darkfall uw. Anyway you guys will see what I say is true when the game is dead in about 3 months. Then i'll be back here saying "I told you so".

    The fact they are taking pre-orders with no set date is fishy too.

    Being a pessimist is a win-win pattern of thinking. If you're a pessimist (I'll admit that I am!) you're either:

    A. Proven right (if something bad happens)

    or

    B. Pleasantly surprised (if something good happens)

    Either way, you can't lose! Try it out sometime!

  • Aragon100Aragon100 OsloPosts: 2,224Member Uncommon
    Originally posted by IAmMMO

     Despite their claim of a no refund you are still entitled to one within the EU if you put money down as a Pre order,and the product is not officially released yet. As long as it still up as for pre order those who've pre ordered by law within the EU are entitled to have their money back if they change their mind. It still won't stop a company if they decide to black list you from their service since their misleading with info that no refund with pre orders when there are laws that say otherwise within the EU. That thing you sign don't hold water to block you from a refund to money put down on a pre order. Hence they'll give money back when challenged, but black list you out of spite.


     

    Exactly.

    Aventurine is not following the EU laws. He should have his refund and the ban should be removed asap. 

     

  • VoiidiinVoiidiin Barrow, AKPosts: 817Member
    Originally posted by GrayGhost79
    Originally posted by joshbaby03

    http://i45.tinypic.com/1zdykab.jpg

     

    Today I was banned for requesting PayPal to seek a refund from AV on my behalf due to their product not being as advertised, as well as not having any discernable release date.  I just want ya'll to know that they will ban you if you try to get your money back in any way possible, and more than likely you will not get anything back in the end.  This is fraud in my book, and I hope that MMORPG.com and other sites cover this...I don't know where to send this information so that it gets on the front page, but it needs to be.

     

    Jed

    You have requested a refund from paypal, Anet banned your account... You know what that sounds like to me?

    It sounds like you have or are receiving your refund, why would you assume you get to keep your account as well?

    Sorry just to make sure others dont get the wrong idea.... its Adventurine not Arenanet.

    Lolipops !

  • Cod_EyeCod_Eye jarrowPosts: 1,016Member
    Not sure why OP is bothered he got a ban if he isnt happy about the game and gets a refund, obviously no intention to play in the future.
  • LizardoneLizardone baltimore, MDPosts: 93Member

    expect the refund in 5 business days; welcome to the Real World

     

    /thread

  • GrayGhost79GrayGhost79 Webster, MAPosts: 4,813Member
    Originally posted by Voiidiin
    Originally posted by GrayGhost79
    Originally posted by joshbaby03

    http://i45.tinypic.com/1zdykab.jpg

     

    Today I was banned for requesting PayPal to seek a refund from AV on my behalf due to their product not being as advertised, as well as not having any discernable release date.  I just want ya'll to know that they will ban you if you try to get your money back in any way possible, and more than likely you will not get anything back in the end.  This is fraud in my book, and I hope that MMORPG.com and other sites cover this...I don't know where to send this information so that it gets on the front page, but it needs to be.

     

    Jed

    You have requested a refund from paypal, Anet banned your account... You know what that sounds like to me?

    It sounds like you have or are receiving your refund, why would you assume you get to keep your account as well?

    Sorry just to make sure others dont get the wrong idea.... its Adventurine not Arenanet.

    Thanks, it's corrected. 

  • CaaahlCaaahl LeipzigPosts: 229Member
    Originally posted by joshbaby03

    http://i45.tinypic.com/1zdykab.jpg

     

    Today I was banned for requesting PayPal to seek a refund from AV on my behalf due to their product not being as advertised, as well as not having any discernable release date.  I just want ya'll to know that they will ban you if you try to get your money back in any way possible, and more than likely you will not get anything back in the end.  This is fraud in my book, and I hope that MMORPG.com and other sites cover this...I don't know where to send this information so that it gets on the front page, but it needs to be.

     

    Jed

    What did you expect?

    I'd ban your sorry ass, too, if i were them.

    And for trying to give them bad publicity i'd ban any future account related to your personal data, too.

    Caaahl / DAA KAPUTTMACHAA ---DF/DFUW

  • MrDDTMrDDT North Port, FLPosts: 276Member
    Sounds like AV did a pretty smart thing. You are disupting the charges, so clearly you don't want access to the game. You now have to wait til your dispute is over.

    -MrDDT

  • daydreamerxxdaydreamerxx Saint Cloud, FLPosts: 178Member
    I mean you definatly shouldn't have access if your not paying for the game. I see no problem with you being banned. 

    image

  • kromikromi TamperePosts: 2Member

    What you did expect. You paid for getting in beta and if you get your money back sure it's enough reason to ban you out from there because you are not paying them.

    You should also notice that Darkfall is in beta state, it means it's not ready yet, it's open for people who like to find bugs and report those. It's not meant for playing like released game. You should never start playing beta (or in usual case even just released new) mmo games, if you think it should be bug free and all features included.

  • Aragon100Aragon100 OsloPosts: 2,224Member Uncommon
    Originally posted by Caaahl
    Originally posted by joshbaby03

    http://i45.tinypic.com/1zdykab.jpg

     

    Today I was banned for requesting PayPal to seek a refund from AV on my behalf due to their product not being as advertised, as well as not having any discernable release date.  I just want ya'll to know that they will ban you if you try to get your money back in any way possible, and more than likely you will not get anything back in the end.  This is fraud in my book, and I hope that MMORPG.com and other sites cover this...I don't know where to send this information so that it gets on the front page, but it needs to be.

     

    Jed

    What did you expect?

    I'd ban your sorry ass, too, if i were them.

    And for trying to give them bad publicity i'd ban any future account related to your personal data, too.

    They deserve all bad publicity when they try to avoid following the EU lawsettings.

    They proved being corrupted developers during Darkfall 1 by adjusting their own set of written gamerules when Zergs threaten to ragequit on forums. Nothing new here. 

  • Aragon100Aragon100 OsloPosts: 2,224Member Uncommon
    Originally posted by MrDDT
    Sounds like AV did a pretty smart thing. You are disupting the charges, so clearly you don't want access to the game. You now have to wait til your dispute is over.

    Where did he say he wont want to try the game later on?

  • CaaahlCaaahl LeipzigPosts: 229Member
    Originally posted by Aragon100
     

    They deserve all bad publicity when they try to avoid following the EU lawsettings.

     

    This.. is... DARKFALL

     

    Caaahl / DAA KAPUTTMACHAA ---DF/DFUW

  • Aragon100Aragon100 OsloPosts: 2,224Member Uncommon
    Originally posted by mindw0rk
    [mod edit]

    One of the better topics id say. It's good to get some information on what to expect from a gamedeveloper.

  • mgilbrtsnmgilbrtsn belleville, ILPosts: 1,702Member Uncommon
    Hard to believe.  Can you please show some sort of proof.

    Concentrate on enjoying yourself, and not on why I shouldn't enjoy myself.

  • GrayGhost79GrayGhost79 Webster, MAPosts: 4,813Member
    Originally posted by Aragon100
    Originally posted by MrDDT
    Sounds like AV did a pretty smart thing. You are disupting the charges, so clearly you don't want access to the game. You now have to wait til your dispute is over.

    Where did he say he wont want to try the game later on?

    He always can, just needs to create a new account. It's standard practice for any game company. You ask for a refund after using the code that came with the purchase then the whole account gets banned. 

    Its something every single gaming company does. 

  • Aragon100Aragon100 OsloPosts: 2,224Member Uncommon
    Originally posted by mindw0rk
    You might be banned on mmorpg.com too. For trolling or spreading false info. /shrug

    He is describing his business connections with Aventurine.

    Is that bannable?

    Really?

  • Aragon100Aragon100 OsloPosts: 2,224Member Uncommon
    Originally posted by GrayGhost79
    Originally posted by Aragon100
    Originally posted by MrDDT
    Sounds like AV did a pretty smart thing. You are disupting the charges, so clearly you don't want access to the game. You now have to wait til your dispute is over.

    Where did he say he wont want to try the game later on?

    He always can, just needs to create a new account. It's standard practice for any game company. You ask for a refund after using the code that came with the purchase then the whole account gets banned. 

    Its somethine every single gaming company does. 

    The account shouldnt be banned before he get his refund, period.

  • GrayGhost79GrayGhost79 Webster, MAPosts: 4,813Member
    Originally posted by Aragon100
    Originally posted by GrayGhost79
    Originally posted by Aragon100
    Originally posted by MrDDT
    Sounds like AV did a pretty smart thing. You are disupting the charges, so clearly you don't want access to the game. You now have to wait til your dispute is over.

    Where did he say he wont want to try the game later on?

    He always can, just needs to create a new account. It's standard practice for any game company. You ask for a refund after using the code that came with the purchase then the whole account gets banned. 

    Its somethine every single gaming company does. 

    The account shouldnt be banned before he get his refund, period.

    As soon as the refund process begins it is, thats the reality. Its with every single gaming company out there. Sorry, thats just the way it is lol. 

  • BaleoutBaleout Grande Prairie, ABPosts: 141Member

    Good on them i dislike people that want their money back after trying it.

    You buy it  you dont like it well its your fault.

    Todays players are spoiled when it comes to this dont buy every game out there and you wont get burnt.

  • Aragon100Aragon100 OsloPosts: 2,224Member Uncommon
    Originally posted by Yanik
    Originally posted by joshbaby03

    http://i45.tinypic.com/1zdykab.jpg

     

    Today I was banned for requesting PayPal to seek a refund from AV on my behalf due to their product not being as advertised, as well as not having any discernable release date.  I just want ya'll to know that they will ban you if you try to get your money back in any way possible, and more than likely you will not get anything back in the end.  This is fraud in my book, and I hope that MMORPG.com and other sites cover this...I don't know where to send this information so that it gets on the front page, but it needs to be.

     

    Jed

    [mod edit]

    LOL.

    So he is an arse for ventilating his frustration? His account was banned before he got a refund. He still havent gotten his money so he should be able to log into the game.

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