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Constant Freezing on a $1000 Computer?

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  • kadepsysonkadepsyson Phoenix, AZMember Posts: 1,917 Uncommon
    Originally posted by EvilMix
    Originally posted by Castillle
    The only time I had freezing on my pc was when I moved over a few programs I made from my old laptop and they didnt seem to be properly closing.  Imagine my surprise when I used task manager and I had 109 instances of my port listener and interpreter.  *facepalm*   If you can replaceyour hard drive on your own, you could try using a different one o.o  Also memtest86

    The SSD and Hard Drive are all brand new, every piece in the computer is brand new and never has been used. Not sure what's going on..

    Yeah try it without the SSD.  If that is the problem it needs firmware most likely.

    AsRock Z710 Extreme7+ motherboard
    Intel i7-6700K Skylake 4.0 GHz processor
    8 GB DDR4 3600 mhz RAM
    Samsung 850 Evo 2.5" SSD
    Samsung 950 Pro M.2 SSD
    Haf X case
    Two MSI 980 Ti GPUs in SLI
    Three 30" U3011 monitors at 7680x1600 resolution in Surround
    An additional 27" Dell 4K monitor

    Basically my gaming rig is made of money
    El Psy Congroo

  • squalleonahasqualleonaha miss, ONMember Posts: 211

    i've got the freezing experience long ago when i built my pentium 4 rig.

    my problem was: PC boost normaly but freezing or blue screen around 5-10 min , sometime it last for 30min to 1h and then the freezing repeat.

    if you have same problem as me , then this is my advice: It's the Hardware. one of your hardware parts might be defective or not probperly insert/pluged or doesnt match the mother board. mother board and CPU usualy not defective, problem might be from the Ram or Video card.

    if you just bought the parts, return it and get another one and try. i'm sure sofware is not the problem since it's a fresh install, but you can alway try to reinstall the window too .

  • EvilMixEvilMix ., ONMember Posts: 251
    Originally posted by kadepsyson
    Originally posted by EvilMix
    Originally posted by Castillle
    The only time I had freezing on my pc was when I moved over a few programs I made from my old laptop and they didnt seem to be properly closing.  Imagine my surprise when I used task manager and I had 109 instances of my port listener and interpreter.  *facepalm*   If you can replaceyour hard drive on your own, you could try using a different one o.o  Also memtest86

    The SSD and Hard Drive are all brand new, every piece in the computer is brand new and never has been used. Not sure what's going on..

    Yeah try it without the SSD.  If that is the problem it needs firmware most likely.

    We unplugged the SSD, it was still reading we had Windows 8 on it even with the SSD unplugged.

  • EvilMixEvilMix ., ONMember Posts: 251
    Originally posted by squalleonaha
    i've got the freezing experience long ago when i built my pentium 4 rig. my problem was: PC boost normaly but freezing or blue screen around 5-10 min , sometime it last for 30min to 1h and then the freezing repeat. if you have same problem as me , then this is my advice: It's the Hardware. one of your hardware parts might be defective or not probperly insert/pluged or doesnt match the mother board. mother board and CPU usualy not defective, problem might be from the Ram or Video card. if you just bought the parts, return it and get another one and try. i'm sure sofware is not the problem since it's a fresh install, but you can alway try to reinstall the window too .

    Mine just freezes whenever we try and do anything, type a password in to log in to the computer, open a browers, updates, anything.

  • CaskioCaskio Abilene, TXMember Posts: 339 Uncommon
    I think a good start for troubleshooting is to list your PC parts here. Even better if yu use Newegg links so we cna see the model and such.

    "If you're going to act like a noob, I'll treat you like one." -Caskio

    Adventurers wear fancy pants!!!

  • squalleonahasqualleonaha miss, ONMember Posts: 211

    that time i got froze by just moving mouse.

    my advice in this matter is that you should shutdown your PC and rechecking all the plugs/connection , make sure they are properly inserted and then retry. also try to reinstall windows 8, if its a new PC , i'm sure it take just 30 min for a fresh reinstall windows

    but freezing problem for a new built PC are usualy from hardware parts

  • ErgoproxyDecayErgoproxyDecay a City, CAMember Posts: 1,394 Uncommon
    Originally posted by squalleonaha
    that time is got froze by just moving mouse. my advice in this matter is that yu should shutdown your PC and rechecking all the plugs/connection , make sure they are properly inserted and then retry. also try to reinstall windows 8, if its a new PC , i'm sure it take just 30 min for a fresh reinstall windows but freezing problem for a new built PC are usualy from hardware parts

    yeah something could be loose, I check all connections again. But he/they already tried reinstalling. now about the SSD, is it removed? are you still freezing? can you get into command prompt? 

    can you try to type this into CMD: bcdedit /set disabledynamictick

    image

  • LackeyZeroLackeyZero Huntington Beach, CAMember Posts: 640
    --delete--... (didn't see the previous posts which already mentions the same thing)
  • EvilMixEvilMix ., ONMember Posts: 251
    Just to update you guys, I'm posting this on my new PC. We unplugged the SSD and installed Windows 8 on the regular hard drive. No freezing, everythings running great. Now what do I do with the SSD?
  • OnomasOnomas USAMember Posts: 1,129 Uncommon
    Originally posted by EvilMix
    Hey guys, got my new PC built, we installed Windows 8, all the motherboard drivers, and it's still constantly freezing every 5 or so second, it says programs aren't responding, all the fans are working, lights are on, what do I do?

    Kind of hard to diagnose with such limited information.

    Custom built or store bought?

    Specs?

    Type of components?

    OC'ed?

    ATI/Nvidia?

    How long has this happened? Ran fine before windows 8? Or never?

    Over heating? Got enough fans or coolant sysytem?

     

    Could be a vidcard issue, bad memory, memory in wrong slots, wrong wattage, wired not hooked up correctly.

  • EvilMixEvilMix ., ONMember Posts: 251
    Originally posted by Onomas
    Originally posted by EvilMix
    Hey guys, got my new PC built, we installed Windows 8, all the motherboard drivers, and it's still constantly freezing every 5 or so second, it says programs aren't responding, all the fans are working, lights are on, what do I do?

    Kind of hard to diagnose with such limited information.

    Custom built or store bought?

    Specs?

    Type of components?

    OC'ed?

    ATI/Nvidia?

    How long has this happened? Ran fine before windows 8? Or never?

    Over heating? Got enough fans or coolant sysytem?

     

    Could be a vidcard issue, bad memory, memory in wrong slots, wrong wattage, wired not hooked up correctly.

    Hey man, thanks for the post. Turns out it was my SSD. I'm just not sure what to do with it now..

  • kadepsysonkadepsyson Phoenix, AZMember Posts: 1,917 Uncommon
    Update firmware on SSD, or update motherboard BIOS.  Since you're on a PC, look up your model of motherboard and SSD, see which to do :)

    AsRock Z710 Extreme7+ motherboard
    Intel i7-6700K Skylake 4.0 GHz processor
    8 GB DDR4 3600 mhz RAM
    Samsung 850 Evo 2.5" SSD
    Samsung 950 Pro M.2 SSD
    Haf X case
    Two MSI 980 Ti GPUs in SLI
    Three 30" U3011 monitors at 7680x1600 resolution in Surround
    An additional 27" Dell 4K monitor

    Basically my gaming rig is made of money
    El Psy Congroo

  • EvilMixEvilMix ., ONMember Posts: 251
    Originally posted by kadepsyson
    Update firmware on SSD, or update motherboard BIOS.  Since you're on a PC, look up your model of motherboard and SSD, see which to do :)

    Should I install the SSD firmware on my 1tb hard drive?

  • ErgoproxyDecayErgoproxyDecay a City, CAMember Posts: 1,394 Uncommon
    Im happy to hear it was your SSD. :)

    image

  • ErgoproxyDecayErgoproxyDecay a City, CAMember Posts: 1,394 Uncommon
    Originally posted by EvilMix
    Originally posted by kadepsyson
    Update firmware on SSD, or update motherboard BIOS.  Since you're on a PC, look up your model of motherboard and SSD, see which to do :)

    Should I install the SSD firmware on my 1tb hard drive?

    No. But if you want to run Windows8 and maybe play some game off it you should

    1. update firmware on your SSD

    2. format and partition

    3. install the OS

    and keep your 1tb HDD as backups.

    image

  • kadepsysonkadepsyson Phoenix, AZMember Posts: 1,917 Uncommon
    Originally posted by Epic1oots
    Originally posted by EvilMix
    Originally posted by kadepsyson
    Update firmware on SSD, or update motherboard BIOS.  Since you're on a PC, look up your model of motherboard and SSD, see which to do :)

    Should I install the SSD firmware on my 1tb hard drive?

    there's no need. Firmware should be install on your SSD.

    Really take some time to read how to install SSD firmware.  Read multiple links that you googled, especially for your SSD's manufacturer such as OCZ.  Installing crap all willy-nilly can end up not doing much at all or just having things not work.  Like a 1000 dollar PC for example :p

    Seriously, there's guides all over for how to do this.  Google them, read through carefully.

    AsRock Z710 Extreme7+ motherboard
    Intel i7-6700K Skylake 4.0 GHz processor
    8 GB DDR4 3600 mhz RAM
    Samsung 850 Evo 2.5" SSD
    Samsung 950 Pro M.2 SSD
    Haf X case
    Two MSI 980 Ti GPUs in SLI
    Three 30" U3011 monitors at 7680x1600 resolution in Surround
    An additional 27" Dell 4K monitor

    Basically my gaming rig is made of money
    El Psy Congroo

  • squalleonahasqualleonaha miss, ONMember Posts: 211

    return it and get replacement lol. why u ask?

    if it out of return date then yeah, the only solution is to try update firmware or get support from the manufacturer

  • QuizzicalQuizzical Member Posts: 16,742 Epic

    http://www.mmorpg.com/discussion2.cfm/post/5483306#5483306

    Ah, you got a refurbished SSD.  I didn't catch that before.  I wonder if you just found the reason why the previous person returned it.  The previous person might have taken a perfectly good SSD and done something to mess it up, even.

    Here's the forum thread if you want to try flashing to the latest firmware:

    http://forum.corsair.com/v3/showthread.php?t=110257

    Alternatively, you could contact NCIX about returning it as defective.

  • EvilMixEvilMix ., ONMember Posts: 251
    Everything is good now, but when I start up Windows it shows me two Volumes of which to run Windows off of, one of them doesn't work, the other does. I'm just happy everything is running now, should I do anything else with the SSD? Or is it good now? (P.S. Windows is running off of my SSD now as my main hard drive)
  • WarleyWarley Member Posts: 507 Uncommon
    Glad you got this issue resolved. Howeve, 'never' buy refurbished.
  • EvilMixEvilMix ., ONMember Posts: 251
    Originally posted by Warley
    Glad you got this issue resolved. Howeve, 'never' buy refurbished.

    Thanks man, now I know. :)

  • QuizzicalQuizzical Member Posts: 16,742 Epic
    Originally posted by EvilMix
    Everything is good now, but when I start up Windows it shows me two Volumes of which to run Windows off of, one of them doesn't work, the other does. I'm just happy everything is running now, should I do anything else with the SSD? Or is it good now? (P.S. Windows is running off of my SSD now as my main hard drive)

    I think you want to get the SSD fixed or replaced or whatever, and then install Windows on the SSD.

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