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[SWTOR forum moderation]

MarcelinoMarcelino BlackburnPosts: 116Member Uncommon

Last night I made a forum post on the offical SWTOR forums explaining the reasons as to why I was leaving SWTOR. It wasnt flaming, or trolling, it was just valid reasons as to why I quit because I just wanted to get my point across and get feedback from other players, even maybe let them talk me into staying.

2 mins later it was deleted

 

so I posted it again....
 

I tried a third time and apparently I was banned from the forums for 20 mins. I contacted Customer service support who said I had been banned for "flaming and trolling".

 

I understand now when people are saying that Bioware are not listening to thier playerbase. What is the point in not being able to give feedback? How are they suppose to improve on thier game if I am not able to share my opinions with other players?
 
[mod note - edited title to better reflect topic and not be unsubstantiated attack]
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Comments

  • KyleranKyleran Tampa, FLPosts: 19,981Member Uncommon
    Bioware ceased to be years ago, you're dealing with EA, working as intended unfortunately. They don't care why you left.

    In my day MMORPG's were so hard we fought our way through dungeons in the snow, uphill both ways.
    "I don't have one life, I have many lives" - Grunty
    Still currently "subscribed" to EVE, and only EVE!!!
    "This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon

  • KhrymsonKhrymson Eorzea, MOPosts: 3,090Member
    Regardless of how nice you were being, Bioware saw it as being negative and could potential scare away customers.
  • karmathkarmath Posts: 827Member Uncommon
    Originally posted by Khrymson
    Regardless of how nice you were being, Bioware saw it as being negative and could potential scare away customers.

    I think they allready did that themselves?

    Dont take it personally OP, vote with your wallet. SWTOR is a cancerous game that you are better off without.

  • dllddlld GöteborgPosts: 541Member Uncommon

    Never understood why people repost deleted posts expecting not to be banned.

    Just reminds me of "The definition of insanity is doing the same thing over and over and expecting different results."

  • DalanonDalanon Warren, OHPosts: 124Member
    Game forums are not public property.  It's no different than if you went into a department store holding up signs that their service is crappy, they have every right to escort you off their property and ban you from returning.  But as with a crappy department stores, you don't need to stand there and hold up a sign, people figure it out over time and it shuts down as their competition does a better job, so no worries.

    Not all who wander are lost...

  • tawesstawess LkpgPosts: 2,532Member Uncommon

    9/10 do not let you post a so called "good bye" thread as they tend to quickly derail in to garbage filled flame-fests

     

    Same goes for re-opening closed topics (this is usually lumped in under the trolling clause)

     

    So no matter how much you feel you have the right to tell a bunch of people who do not give a penny your feelings on leaving SWToR you were in the wrong here and you decided to resolve it in the most immature way you could (ok actually i can think of a few more immature ways.. but it is not by much). There is (or was at least for me) a fairly detailed survey you had to fill out when closing your account that also give you the option to write further commenst on why you are leaving. This then goes directly to the marketing department so they can evaluate why they lost you as a customer (trust me.. i have worked with handeling stuff like that.. not for BW but still.. It is dead boring but get done any wayt)

     

    So take a bacon-buttie and chill your behind.

  • QuizzicalQuizzical Posts: 14,774Member Uncommon
    If that sort of thing bothers you, then your mistake was buying something from EA.  Because as has been noted above, there is no more Bioware, but only EA.  And the solution is to not buy anything else from EA.
  • RhoklawRhoklaw Ft. Bliss, TXPosts: 3,483Member Uncommon

    Just out of curiousity, what exactly were your reasons for leaving?

    Since I left SWTOR after the first month and didn't return until it went F2P, I'm actually enjoying the game for once. Of course, I'm on an RP server which has more to do then just grind for loot all day. Which is leading me to believe, player created storyline and content is whats really missing in today's MMO genre.

    Perhaps one day, when PvP conflict can be incorporated in such a way as to create enough content value without allowing annoying ganksters to ruin the fun factor of a good player driven universe. I like the Bounty system seen in a few MMO's but it has to create enough risk as to limit just how easy it is to be a mass murdering imbucile.

    image

  • MarcelinoMarcelino BlackburnPosts: 116Member Uncommon
    Originally posted by tawess

    you were in the wrong here and you decided to resolve it in the most immature way you could

    Rubbish. I went to the forums so I could have a mature discussion as to why I left with other subscribers. I was not looking for attention, I didnt not do it to flame or troll. One of the main reasons I did it was because I had experience from this kind of forum posting before. When I left Warcraft back in 2007, the changes that happened to my resto druid, i was actually talked back into staying from helpful advice from other balance druid, that one post and helpful tips and advice from other players kept me with WoW for another 5 years.

    People may say "oh well you should make up your own mind", but I personally welcome the opinions and advice from fellow players to help me make up my mind, and if EA wont allow me to do that when I pay them a monthly fee then something is wrong!

  • BeansnBreadBeansnBread PshPosts: 5,498Member Uncommon
    Post what you posted there, here. Otherwise we're just listening to one side. And it's really easy to criticize that side when you admit that you kept reposting over and over again after they kept deleting your post. I mean, that's just straight annoying.
  • SavageoneSavageone La Pine, ORPosts: 63Member Uncommon
    SWTOR moderators delete anything that is remotely negative.
  • Bob_BlawblawBob_Blawblaw Montreal, QCPosts: 1,278Member

    Doesn't matter why you left. You could have stated that you left cause the game was so good it was making you get bad grades. They still would have deleted it. Goodbye threads are bad for business. Bottom line.

    BioWare is more EA now than man... twisted and evil...

  • OnomasOnomas Rock Hill, SCPosts: 1,128Member Uncommon
    Originally posted by Marcelino
    Originally posted by tawess

    you were in the wrong here and you decided to resolve it in the most immature way you could

    Rubbish. I went to the forums so I could have a mature discussion as to why I left with other subscribers. I was not looking for attention,

    When i leave a game, i just leave. I dont try to get my 15 seconds of fame. Just leave is the mature thing to do. People already know why the game sucks lol. Unless its a major issue there isnt need for everyone that leaves the game because they hate it to post a message ;) Otherwise you are just looking for attention, and by reposting it a second time kind of proves that.

  • RydesonRydeson Canton, OHPosts: 3,858Member Uncommon
         Tis a shame what is happening to EAware..  Bioware that used to have a good name in the RPG industry, is quickly becoming mud..  SWTOR not only failed in most peoples eyes, but following actions or lack of actions by Bioware is also effecting future $$$ by ruining their image..  People that used to support Bioware games are now putting Bioware on the "do not touch" list all because of SWTOR..  I can only assume that Disney will have something to say about the Star Wars IP in the future and unless there are some major changes, I can see Disney pulling the plug..  And I used to think no one could screw up an IP worse than  Cryptic did with Star Trek.. (WRONG).. lol
  • tawesstawess LkpgPosts: 2,532Member Uncommon
    Originally posted by Marcelino
    Originally posted by tawess

    you were in the wrong here and you decided to resolve it in the most immature way you could

    Rubbish. I went to the forums so I could have a mature discussion as to why I left with other subscribers. I was not looking for attention, I didnt not do it to flame or troll. One of the main reasons I did it was because I had experience from this kind of forum posting before. When I left Warcraft back in 2007, the changes that happened to my resto druid, i was actually talked back into staying from helpful advice from other balance druid, that one post and helpful tips and advice from other players kept me with WoW for another 5 years.

    People may say "oh well you should make up your own mind", but I personally welcome the opinions and advice from fellow players to help me make up my mind, and if EA wont allow me to do that when I pay them a monthly fee then something is wrong!

    Did you read the rest of my post, you are not (within the rules of the forum) given permission to post "goodbye" threads and time upon again open a locked thread is considerd trolling.

     

    You got what was comming to you.

  • KazaraKazara merritt island, FLPosts: 1,075Member Uncommon
    Most MMO O-boards delete negative amd farewell posts, but there are other forum sites that you can post your feedback and the reasons you left. I am also curious as to why you left, but I am certain the reasons will be similar (if not the exact same)  as I and well over a million of others have left.

    image

  • Slappy1Slappy1 columbus, OHPosts: 458Member
    Originally posted by Onomas
    Originally posted by Marcelino
    Originally posted by tawess

    you were in the wrong here and you decided to resolve it in the most immature way you could

    Rubbish. I went to the forums so I could have a mature discussion as to why I left with other subscribers. I was not looking for attention,

    When i leave a game, i just leave. I dont try to get my 15 seconds of fame. Just leave is the mature thing to do. People already know why the game sucks lol. Unless its a major issue there isnt need for everyone that leaves the game because they hate it to post a message ;) Otherwise you are just looking for attention, and by reposting it a second time kind of proves that.

    I agree with Ono,it's best to just leave and be done with it.Many people post negative word's just to get attention or encite other's and flames/troll's usually always follow.

    SWTor main board's have been squelching this sort of thing from the beginning,can't say that I blame them.

    Some day I'm going to put a sword through your eye and out the back of your skull!

    Arya Stark

  • snapfusionsnapfusion San, CAPosts: 954Member
    Originally posted by Dalanon
    Game forums are not public property.  It's no different than if you went into a department store holding up signs that their service is crappy, they have every right to escort you off their property and ban you from returning.  But as with a crappy department stores, you don't need to stand there and hold up a sign, people figure it out over time and it shuts down as their competition does a better job, so no worries.

    Your theory of bad businesses shutting down no longer applies thanks to F2P.  When games were sub based yes, if your game was bad nobody would pay to play and it would eventually close down, but people will play bad F2P games all day long............

  • KarteliKarteli Providence, PAPosts: 2,646Member
    Originally posted by tawess

    9/10 do not let you post a so called "good bye" thread as they tend to quickly derail in to garbage filled flame-fests

     

    Same goes for re-opening closed topics (this is usually lumped in under the trolling clause)

     

    So no matter how much you feel you have the right to tell a bunch of people who do not give a penny your feelings on leaving SWToR you were in the wrong here and you decided to resolve it in the most immature way you could (ok actually i can think of a few more immature ways.. but it is not by much). There is (or was at least for me) a fairly detailed survey you had to fill out when closing your account that also give you the option to write further commenst on why you are leaving. This then goes directly to the marketing department so they can evaluate why they lost you as a customer (trust me.. i have worked with handeling stuff like that.. not for BW but still.. It is dead boring but get done any wayt)

     

    So take a bacon-buttie and chill your behind.

    Players don't have that survery if they play SWTOR using time cards.  The subscription just runs out quietly, so the only feedback EA could possibly receive would be via the forums.

     

    Conceivably, EA could email a survey, but they don't, which leads back to EA not caring why someone let their playtime expire (which someone else already mentioned).

    Want a nice understanding of life? Try Spirit Science: "The Human History"
    http://www.youtube.com/watch?v=U8NNHmV3QPw&feature=plcp
    Recognize the voice? Yep sounds like Penny Arcade's Extra Credits.

  • tawesstawess LkpgPosts: 2,532Member Uncommon

    Ok did not know that. My bad.

     

    The correct way to do it is still to submit a ticket with feedback (or post it in a non "i am leaving" way) instead of breaking the forum rules.. and then break them again two times just because "I am a special snowflake and EVERYBODY needs to know my plight".

     

    It is not like the OP got a perma-ban or anything. Just a slight slap on the wrist saying "dont do that again"

  • GdemamiGdemami Beau VallonPosts: 7,860Member Uncommon


    ...prisons are full of innocent people, just like all forums mods are "nazi".

  • OurielOuriel SkopjePosts: 72Member

    To be honest and realistic, no one really cares why you leave. Those threads are stupid and utterly ridiculous; you either write a thread, that doesn't have the word "Leaving/quiting" and point out what is wrong with the game, or you just leave without letting everyone know what were the reasons you were leaving.
    Point being, no one really cares if leave, just make a thread of what makes you think is wrong with the game or just leave the game quietly. End of discussion.

    They had the right to ban you for posting something that was already being deleted twice.

  • ThaneThane berlinPosts: 2,231Member Uncommon
    Originally posted by Marcelino

    Last night I made a forum post on the offical SWTOR forums explaining the reasons as to why I was leaving SWTOR. It wasnt flaming, or trolling, it was just valid reasons as to why I quit because I just wanted to get my point across and get feedback from other players, even maybe let them talk me into staying.

    2 mins later it was deleted

     

    so I posted it again....
     

    I tried a third time and apparently I was banned from the forums for 20 mins. I contacted Customer service support who said I had been banned for "flaming and trolling".

     

    I understand now when people are saying that Bioware are not listening to thier playerbase. What is the point in not being able to give feedback? How are they suppose to improve on thier game if I am not able to share my opinions with other players?

    there are certain rules, like everywhere.

    gaming companies do not like "good bye, i am leaving" posts. they never did, they have been deleted in nearly every game.

     

    so, welcome to online gaming kiddoe. uh and if you are just here to tell us you are leaving let me ask you one question:

     

    why didn't you just leave? would have spared you alot of time..... ^^

    [mod edit]

    "I'll never grow up, never grow up, never grow up! Not me!"

  • erictlewiserictlewis Cottondale, ALPosts: 3,026Member Uncommon


    Originally posted by Marcelino
    Last night I made a forum post on the offical SWTOR forums explaining the reasons as to why I was leaving SWTOR. It wasnt flaming, or trolling, it was just valid reasons as to why I quit because I just wanted to get my point across and get feedback from other players, even maybe let them talk me into staying.2 mins later it was deleted  so I posted it again....   I tried a third time and apparently I was banned from the forums for 20 mins. I contacted Customer service support who said I had been banned for "flaming and trolling".   I understand now when people are saying that Bioware are not listening to thier playerbase. What is the point in not being able to give feedback? How are they suppose to improve on thier game if I am not able to share my opinions with other players?   [mod note - edited title to better reflect topic and not be unsubstantiated attack]

    Let me just say this, and folks can check my post history about ea/bioware. I don't care what game company you post this in. The going away threads are always deleted. Go try that over in LOTRO and see how quick you get panned by sapience and get personal hate tells for him.

    Just saying the going away threads in most games are always moderated. Now you can come to this site and post them and hope you don't get burned.

    Anybody knows this is common practice on just about any official game forums out there. Oh try it in eq2, and see how quick they deal with you, after you get dog piled on.

  • asmkm22asmkm22 Anchorage, AKPosts: 1,788Member
    I'm pretty sure it's against the forum rules to post "i'm quitting" threads, regardless of how well-meaning they are.  And to be fair, they do get old after a while.

    You make me like charity

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