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I realize there are probably better places to ask this, but my fellow gamers have always served me well in the past.
I just had a video card go bad on me. I contacted the company and received an email with an RMA number and a return label. This is the first time I have ever had to RMA something. Could someone explain this process?
Where should I go to ship it back? US Postal, UPS, Fedex?
Will I have to pay shipping to ship it back to them for the replacement?
They said I needed to secure the product with some type of shipping material. What is the cheapest?
Should I send the entire video card packaging, box and all; or just the card?
Here's the url to their RMA page.http://www.galaxytechus.com/usa/supportRMA.aspx
Playing - WoW, Minecraft, 7 Days To Die