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Lets take a look at all the previous MMO releases...starting from the latest.
I was a HUGE fan of GW2...thought it was going to be the next big thing. I avoided the GW2 section for the most part, didn't feel bothered enough to argue with people who were "trolls" and "haters".
Turns out...GW2 has been bleeding out players faster than SWTOR ever did. The server I was on...complete ghost town in about a month or two. The guild of 400 (split in 2 guilds)...completely dead. The dynamic events near impossible to do, no one chatting except in the major cities. Moved to the next "full" server...completely dead...however, when a major event happens...the activity sky rockets and its as active as it ever was. Between luls, the game is just empty. Turns out the "trolls" "haters" were right.
SWTOR...again I was a fan, even more so than GW2. I even got warned a few times and banned arguing with people who I called "trolls" "haters"...and we all know how that game ended up.
Same with Age of Conan. Exept this time I was called a hater and banned a couple times. Turns out, the game after Tortage (like I and many others stated on the forums) sucked. We were called liars, trolls and it was worse than even GW2 at this stage. Banned for saying the game sucked after tortage, for "trolling".
And those are the only MMOs I've been a part of pre-release. So those are the only examples I'll give.
In each of those cases...all the trolls and haters get banned (or even perma banned)...but in each of those cases...the majority of these so called "trolls" have been correct. Most of the time I've been wrong, and realized that I should have listened to these haters and trolls and saved my money and time.
So...I think in this, we can learn that trolls and haters are actually quite right in a lot of these cases. Yet they get repeatedly banned or their posts deleted. I know when I was a fan of GW2 or SWTOR, I thought those two would never do wrong...well I was wrong. Could have saved a lot of time, hype and money on something else.
My Skyrim website (mods, screenshots, stories and other games I play(ed)