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Closed SWTOR account.

dweeb80dweeb80 WolverhamptonMember Posts: 13

I’ve just had my SWTOR account closed for some unknown reason.  They state I’ve been using third party applications and have instructed me to read the terms and conditions. 

The only applications I use include SkyGo, ITunes, media players, internet apps for email, chat and net browsing or anti-virus software.  Which makes me wonder; which one of those has caused me to be kicked? 

I know that each time I trigger a loading screen within SWTOR, SkyGo (TV service provider) would disconnect and I’d need to reload the stream but I can't see where watching football while playing a bit of Star Fox goes against the terms and conditions? 

I’ve submitted a dispute email to Bioware but was wondering whether anyone else have been banned for reasons they don't understand?

 

Just to be clear; I don't use bots, hacks or abuse people in the game - I've only spoken twice in chat since starting on the 15th of November.  I have levelled largely on the class story, warzones and space missions attempting to avoid the planets as much as possible.  I often watch/listen to on demand films via SkyGo while playing warzones and space missions. 

Comments

  • ZorgoZorgo Deepintheheartof, TXMember Posts: 2,225 Uncommon
    If you've been hacked, perhaps that third party thing didn't happen on your comp. Have you checked for a keylogger on your comp? Perhaps customer service can figure out what IP address the prob happened on, and perhaps it isn't yours?
  • NitthNitth AustraliaMember Posts: 3,903 Uncommon


    Originally posted by dweeb80
    I’ve just had my SWTOR account closed for some unknown reason.  They state I’ve been using third party applications and have instructed me to read the terms and conditions. The only applications I use include SkyGo, ITunes, media players, internet apps for email, chat and net browsing or anti-virus software.  Which makes me wonder; which one of those has caused me to be kicked? I know that each time I trigger a loading screen within SWTOR, SkyGo (TV service provider) would disconnect and I’d need to reload the stream but I can't see where watching football while playing a bit of Star Fox goes against the terms and conditions? I’ve submitted a dispute email to Bioware but was wondering whether anyone else have been banned for reasons they don't understand? Just to be clear; I don't use bots, hacks or abuse people in the game - I've only spoken twice in chat since starting on the 15th of November.  I have levelled largely on the class story, warzones and space missions attempting to avoid the planets as much as possible.  I often watch/listen to on demand films via SkyGo while playing warzones and space missions. 

    injector?

    image
    TSW - AoC - Aion - WOW - EVE - Fallen Earth - Co - Rift - || XNA C# Java Development

  • dweeb80dweeb80 WolverhamptonMember Posts: 13

    I can't imagine I have been hacked, I've played the game almost daily since the 15th of November.  Additionally my computer is constantly updated and scanned. 

    It has to be something to do with playing multiple warzones back to back, or space missions while running something streaming.

     

    However even if they gave it me back I dont think I'd trust them with a cash purchase or another sub.  No warnings or discussion; they just closed the account. 

  • dweeb80dweeb80 WolverhamptonMember Posts: 13
    Originally posted by Nitth
      Originally posted by dweeb80
    I’ve just had my SWTOR account closed for some unknown reason.  They state I’ve been using third party applications and have instructed me to read the terms and conditions. 
      The only applications I use include SkyGo, ITunes, media players, internet apps for email, chat and net browsing or anti-virus software.  Which makes me wonder; which one of those has caused me to be kicked?  I know that each time I trigger a loading screen within SWTOR, SkyGo (TV service provider) would disconnect and I’d need to reload the stream but I can't see where watching football while playing a bit of Star Fox goes against the terms and conditions?  I’ve submitted a dispute email to Bioware but was wondering whether anyone else have been banned for reasons they don't understand?   Just to be clear; I don't use bots, hacks or abuse people in the game - I've only spoken twice in chat since starting on the 15th of November.  I have levelled largely on the class story, warzones and space missions attempting to avoid the planets as much as possible.  I often watch/listen to on demand films via SkyGo while playing warzones and space missions.   

     

    injector?

    Injector?  What do you mean?

  • GwapoJoshGwapoJosh Auburn, INMember Posts: 1,006 Uncommon
    Originally posted by dweeb80
    Originally posted by Nitth
      Originally posted by dweeb80
    I’ve just had my SWTOR account closed for some unknown reason.  They state I’ve been using third party applications and have instructed me to read the terms and conditions. 
      The only applications I use include SkyGo, ITunes, media players, internet apps for email, chat and net browsing or anti-virus software.  Which makes me wonder; which one of those has caused me to be kicked?  I know that each time I trigger a loading screen within SWTOR, SkyGo (TV service provider) would disconnect and I’d need to reload the stream but I can't see where watching football while playing a bit of Star Fox goes against the terms and conditions?  I’ve submitted a dispute email to Bioware but was wondering whether anyone else have been banned for reasons they don't understand?   Just to be clear; I don't use bots, hacks or abuse people in the game - I've only spoken twice in chat since starting on the 15th of November.  I have levelled largely on the class story, warzones and space missions attempting to avoid the planets as much as possible.  I often watch/listen to on demand films via SkyGo while playing warzones and space missions.   

     

    injector?

    Injector?  What do you mean?

    Like SweetFX.

    "You are all going to poop yourselves." BillMurphy

    "Laugh and the world laughs with you. Weep and you weep alone."

  • dweeb80dweeb80 WolverhamptonMember Posts: 13

    I have never heard of Injector or SweetFX hehe.  I have used modding tools on Skyrim but haven't touch that in a while (way before I started playing SWTOR).  Thanks for the feedback though. 

  • epf1epf1 AmsterdamMember Posts: 162

    All of the installed things you listed there would be a cause of concern if you asked me. Makes me wonder about all possible other small things you have installed that you did not list? Does anyone else use that computer?

    Anyway, chances are high that you have been hacked, you just don't know it yet. I would not do any serious things like internet banking, etc. on that computer if I were you.

     

  • NorseGodNorseGod My Bunker, MTMember Posts: 1,048 Uncommon

    Why is their software spying on what you have on your computer anyways?

    If you're not running any programs for SWTOR, then they can go pound sand.

    Playing: 3D chess while while others play checkers.

    Censorship is intended to create an illusion that one side of the debate is correct and unopposed. Silence is not consent.

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