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I check on MMO's once in awhile to see if the devs have learned their lession from their mistakes and it appears Tera/Enmasse hasn't learned from their mistakes yet.
1. http://tera.enmasse.com/server-status You should note they now only have 3 servers lost over half their playerbase due to various reasons.
2. They Steal the idea from other players who modded their character texture files and attempt to make a profit out of it instead of supporting third party mod's like Blizzard.
I wouldn't mind so much but Enmasse still wants to charge me a premium subscription, pay for their skins if I want them, then they want me to pay $9.99 to change my character's height, weight, Hair styles this is a big turn off to me and the reason I am not going to give enmasse a chance until I see that this is part of the game is included in our subscription costs. Skins I wouldn't mind buying, and their so called Mounts because its not so bad, but charging high costs to your subscribers not the way to go.
Enmasse has Failed at their so called Future MMO, and I think that people should just wait for new MMO's to try out hopefully we get a few decent MMO's in the future, hopefully DFUW will be a lot better than DarkFall.
If Tera was actually my game, and I was running the business with that kind of money It would have a higher playerbase, and not only this but a lot more happy customers playing the game THEIR WAY, the freedom of choice, and expressing themselves their characters rather than being restricted to one character look without paying for it. Sure I would sell skins and additional packs, but I would leave the basic stuff there for people to freely customize and enjoy the game their way.
This is something that a lot of MMORPG creators these days are failing to do for its cosumers the reason not only TERA, but TSW I quit TSW really fast due to the loading time, and the failure to provide any epic customizations freely. It just sucks people don't realise this is 2012, not 1991 when GM's had to actually provide assitance use console commands to summon items people paid for and such, there should be no cost.
This does not include how Enmasse/Tera mislead me, provided me with no agreement in the box, and said I agreed to it but was never required to because my account was made before the game had their TOS there, and when I purchased the game I was lead to believe I would get at least free customizations and all features of the game for the monthly sub price.
Let Tera Die, or go Totally F2P before wasting a cent on their game/service.