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I have an alienware aurora. It has a i7 with 2.80 ghz CPU. 9 gig RAM. Odd thing was I always thought I had 8 gig but when the guy from Dell came to repair the PC in August and put back the RAM it now shows 9 gig RAM which was what I had ordered but somehow failed to notice was not what I got. Anyway it also has a Win 7 Home premium system. Card is Geforce 580 GTX.
In late July I was for sometime having this "driver has failed and has recovered" issue and finally it spread to even surfing I called them after trying to reformatt the computer about 3-4 times. The guy from Dell came and replaced the Mother Board and Video card. All went well until last week my GW 2 started having a kernel failing issue. The display driver nvlddmkm stopped responding and has recovered start to happen again. Then when I tried to play WoW I got a system lock down and to force shutdown and disconnect from the power source before the computer would actually power down. I also tried several drivers the 306.23 and 306.63 and 304.79 which was what I was using sicne August.
So I reformatted but the problem with GW 2 is still there. I am having no problems with surfing or normal watching of videos only games. I contacted Dell and they made me update my bios and chipset drives since I reformatted but the problem still persists with GW 2. So now they say it is the game so I am downloading WoW since I reformatted and The Secret World and I will check the two games out. If the problem persists in three games it is definitely not the game right ?
What I cannot understand is after they have changed the mother board and video card how this problem has come back what other thing could be the problem ?
Comments
------------------
System Information
------------------
Time of this report: 10/6/2012, 09:21:22
Machine name:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Aurora
BIOS: Network:MBA v11.0.14 Slot 0400
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 9216MB RAM
Available OS Memory: 9206MB RAM
Page File: 2682MB used, 15729MB available
Windows Dir: C:Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
DAC type: Integrated RAMDAC
Device Key: EnumPCIVEN_10DE&DEV_1080&SUBSYS_086A10DE&REV_A1
Display Memory: 4048 MB
Dedicated Memory: 1488 MB
Shared Memory: 2560 MB
Current Mode: 1600 x 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL 2007FP
Monitor Id: DELA020
Native Mode: 1600 x 1200(p) (60.000Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.0479 (English)
Driver Version: 9.18.13.479
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/29/2012 05:37:00, 18228072 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-53C0-11CF-B172-67281CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1080
SubSys ID: 0x086A10DE
Revision ID: 0x00A1
Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section070:9.18.13.479:pciven_10de&dev_1080
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802F7&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5911 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/5/2009 17:46:38, 1974944 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802F7&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5911 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/5/2009 17:46:38, 1974944 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek HDMI Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802F7&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5911 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/5/2009 17:46:38, 1974944 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: G700 Laser Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC06B
FF Driver: n/a
Device Name: G700 Laser Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC06B
FF Driver: n/a
Device Name: G700 Laser Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC06B
FF Driver: n/a
Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a
Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a
Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A37
| Matching Device ID: usb
oot_hub
| Service: usbhub
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC06B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x04CA, 0x0027
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root
dp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Logitech HID-compliant G700 Gaming Mouse
| Vendor/Product ID: 0x046D, 0xC06B
| Matching Device ID: hidvid_046d&pid_c06b&mi_00
| Upper Filters: LMouFilt
| Lower Filters: LHidFilt
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root
dp_mou
| Upper Filters: mouclass
| Service: TermDD
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 817.9 GB
Total Space: 945.1 GB
File System: NTFS
Model: WDC WD1001FAES-75W7A0 ATA Device
Drive: I:
Free Space: 4.1 GB
Total Space: 8.7 GB
File System: NTFS
Model: WDC WD1001FAES-75W7A0 ATA Device
Drive:
Model: PLDS DVD+-RW DH-24AAS ATA Device
Driver: c:windowssystem32driverscdrom.sys, 6.01.7601.17514 (English), , 0 bytes
--------------
System Devices
--------------
Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
Device ID: PCIVEN_8086&DEV_3A42&SUBSYS_02F71028&REV_003&11583659&0&E1
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCIVEN_8086&DEV_3A36&SUBSYS_02F71028&REV_003&11583659&0&EA
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
Device ID: PCIVEN_8086&DEV_3423&SUBSYS_00000000&REV_133&11583659&0&A2
Driver: n/a
Name: Bigfoot Networks Killer Gaming Adapter
Device ID: PCIVEN_1957&DEV_00B6&SUBSYS_11011A56&REV_124&15C0F105&0&00E0
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCIVEN_8086&DEV_3A40&SUBSYS_02F71028&REV_003&11583659&0&E0
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCIVEN_8086&DEV_3A35&SUBSYS_02F71028&REV_003&11583659&0&E9
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
Device ID: PCIVEN_8086&DEV_3422&SUBSYS_00000000&REV_133&11583659&0&A1
Driver: n/a
Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCIVEN_14E4&DEV_1698&SUBSYS_02F71028&REV_104&62990A5&0&00E1
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCIVEN_8086&DEV_3A3E&SUBSYS_02F71028&REV_003&11583659&0&D8
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCIVEN_8086&DEV_3A34&SUBSYS_02F71028&REV_003&11583659&0&E8
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410
Device ID: PCIVEN_8086&DEV_3410&SUBSYS_02F71028&REV_133&11583659&0&48
Driver: n/a
Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCIVEN_1106&DEV_3403&SUBSYS_02F71028&REV_014&342A71D0&0&00E3
Driver: n/a
Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCIVEN_8086&DEV_3A3C&SUBSYS_02F71028&REV_003&11583659&0&D7
Driver: n/a
Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCIVEN_8086&DEV_3A30&SUBSYS_02F71028&REV_003&11583659&0&FB
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
Device ID: PCIVEN_8086&DEV_340E&SUBSYS_02F71028&REV_133&11583659&0&38
Driver: n/a
Name: NVIDIA GeForce GTX 580
Device ID: PCIVEN_10DE&DEV_1080&SUBSYS_086A10DE&REV_A14&101B7E8&0&0018
Driver: n/a
Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCIVEN_8086&DEV_3A3A&SUBSYS_02F71028&REV_003&11583659&0&EF
Driver: n/a
Name: Intel(R) ICH10 Family 6 Port SATA AHCI Controller - 3A22
Device ID: PCIVEN_8086&DEV_3A22&SUBSYS_02F71028&REV_003&11583659&0&FA
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
Device ID: PCIVEN_8086&DEV_340A&SUBSYS_02F71028&REV_133&11583659&0&18
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCIVEN_10DE&DEV_0E09&SUBSYS_086A10DE&REV_A14&101B7E8&0&0118
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCIVEN_8086&DEV_3A39&SUBSYS_02F71028&REV_003&11583659&0&D2
Driver: n/a
Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCIVEN_8086&DEV_3A16&SUBSYS_02F71028&REV_003&11583659&0&F8
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
Device ID: PCIVEN_8086&DEV_3408&SUBSYS_02F71028&REV_133&11583659&0&08
Driver: n/a
Name: Silicon Image SiI 3132 SATALink Controller
Device ID: PCIVEN_1095&DEV_3132&SUBSYS_02F71028&REV_014&24931170&0&00E4
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
Device ID: PCIVEN_8086&DEV_3A48&SUBSYS_02F71028&REV_003&11583659&0&E4
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCIVEN_8086&DEV_3A38&SUBSYS_02F71028&REV_003&11583659&0&D1
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
Device ID: PCIVEN_8086&DEV_3438&SUBSYS_00000000&REV_133&11583659&0&A3
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
Device ID: PCIVEN_8086&DEV_3405&SUBSYS_02F71028&REV_133&11583659&0&00
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
Device ID: PCIVEN_8086&DEV_3A46&SUBSYS_02F71028&REV_003&11583659&0&E3
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCIVEN_8086&DEV_3A37&SUBSYS_02F71028&REV_003&11583659&0&D0
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
Device ID: PCIVEN_8086&DEV_342E&SUBSYS_00000000&REV_133&11583659&0&A0
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCIVEN_8086&DEV_244E&SUBSYS_02F71028&REV_903&11583659&0&F0
Driver: n/a
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
OmgMp4Demuxer,0x00800000,0,1,OmgMp4Demuxer.ax,1.00.0000.8040
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
Sony MPEG4 AAC Decoder,0x00800000,1,1,saaclcd.ax,1.00.0006.5020
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
RivaTuner Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713
WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek HDMI Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek HDMI Output (Realtek Hi,0x00200000,1,0,quartz.dll,6.06.7601.17713
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
PCI Bridge
Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
PCI Express Status Test Failed
Can the above failure cause the problems I am having. This is the result of the test I ran from the Dell site itself . All other tests passed including memory and the graphics card too.I ran a test on all the hardware on my computer.
Yesterday I did a complete reformat one where I booted from win 7 cd and deleted partitions including the one where the dell diagnostics were so I had to run the test in situ. On reinstallation the windows update installed the latest drivers the 306.97 which crashes my system really bad went back to 306.23 which crashed it just once in awhile.
It very well could be causing your problems. That particular failure points to a bad motherboard (the 5520 is one of the chips on your motherboard that lets the CPU talk to the stuff plugged into the PCI slots).
Now I don't know what diagnostic you ran, but given that you've already had to replace one motherboard and video card...
I would recommend a couple of things:
If it's still under warranty: get Dell to fix it. Ask them to pay particular attention to the power supply, since this is a second related repair.
If it isn't under warranty: you can get a new aftermarket motherboard (such as from Gigabyte or Asus or MSI) - that gets your computer back up and running and reuses all your other hardware. You will want to do a fresh install of Windows (the motherboard drivers will probably all be different) - and Windows will probably fail activation (because of a new motherboard). There will be a 1-800 number to call when it fails, you just call them and tell them that your motherboard broke and you replaced it - they will authorize you through and re-activate it over the phone.
In any situation, given that this is your second motherboard, and one video card, I highly recommend replacing the power supply. Dell ~probably~ won't do it under warranty unless it smokes and catches on fire, but getting a solid aftermarket may keep this from happening a third time.
I'd also really take a hard look at how you have the computer situated - make sure there is plenty of open room around the case for the fans to breath, and that you are keeping the inside clean and free of dust.
Have you already checked computer temperatures, fan speeds, etc. info with some program?
If you haven't, http://www.almico.com/speedfan.php
Yes it is still under warranty but if it not ( this is for future reference) I cannot get them to come even if I pay them ? You mean Dell will only come if there is a warranty do they not give support after warranty has expired .I do not mind paying just want them to fix it. The computer is huge I cannot lug it about and the PSU is 875 watts.
Yes I monitor temperatures all the time have one gadget and small program that monitors it. This card runs about 71-74 degrees when I play games. But Swtor made it run to the 83 degrees and the alarm went off. I also have an alienware command centre which can increase PCI fan speeds and the hard drive fan speeds up to 100%.
1 you have faulty RAM, gw2 is very picky about faulty RAM, I discovered I had a faulty stick (nice corsair ddr3 and only 3 months old) VIA gw2, nothing else triggered it.
2 you have heat issues, mist likely with your processesor or possibly but less likely your gpu. The stock coolers with Intel chips are not particularly good, also there's a good chance the dell guy might not of fitted it right.
While your temps are a bit higher than one would consider optimal they are by no means beyond the threshold of the chips, regardless of the warning (those tend to be premature as a safety measure).
To answer your quesiton regarding dell support beyond what a warranty covers I did a simple google search for "Dell service after warranty" and came up with the following from the official dell site:
http://premiersupport.dell.com/support/topics/global.aspx/support/dellcare/en/expired_warranty?c=us&cs=19&l=en&s=dhs
That said if I am reading it right they simply charge you for a phone call diagnostic (pretty useless considering who dell uses for their CS reps) and then send out a third party computer repair company who will charge you whatever their costs were going to be anyway. So to sum it up, if you can't solve the issue via the help offered online you will probably be better off just taking to a local computer repair shop anyway and avoid the $60 phone charge from dell.
Ask around and take it to a good independent retailer, its like any trade, if you know what youre doing you work for yourself not same big faceless corporation.
Thanks Migu. About the RAM I did two tests one with the installed diagnostics that tested the memory and said it was fine and after the total reformatt wherein I removed the partitions so the place where the dell diagnostics were was also removed I went to the dell site inself and it ran these tests.
Tested Successfully:
Device Type
Device Name
Test Name
Test Result
HD Audio Controller
High Definition Audio Controller
PCI Express Status Test
Check Alert Icon Passed
PCI Bridge
Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
PCI Express Status Test
Check Alert Icon Passed
Hard Drive
WDC WD1001FAES-75W7A0 ATA Device
SMART Status Test
Check Alert Icon Passed
Hard Drive
WDC WD1001FAES-75W7A0 ATA Device
SMART Thresholds Test
Check Alert Icon Passed
Hard Drive
WDC WD1001FAES-75W7A0 ATA Device
Targeted Read Test
Check Alert Icon Passed
Hard Drive
WDC WD1001FAES-75W7A0 ATA Device
SMART Short Self Test
Check Alert Icon Passed
Hard Drive
WDC WD1001FAES-75W7A0 ATA Device
Random Seek Test
Check Alert Icon Passed
Hard Drive
WDC WD1001FAES-75W7A0 ATA Device
Funnel Seek Test
Check Alert Icon Passed
Hard Drive
WDC WD1001FAES-75W7A0 ATA Device
Linear Read Test
Check Alert Icon Passed
Hard Drive
WDC WD1001FAES-75W7A0 ATA Device
Linear Read Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
Register Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
Level 2 Cache Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
Math Register Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
MMX Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
SSE Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
SSE2 Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
SSE3 Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
SSSE3 Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
SSE4.1 Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
SSE4.2 Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
Prime Number Generation Test
Check Alert Icon Passed
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (CPU:0)
Floating Point Unit Test
Check Alert Icon Passed
PCI Express
Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
PCI Express Status Test
Check Alert Icon Passed
PCI Bridge
Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
PCI Express Status Test
Check Alert Icon Passed
PCI Bridge
Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
PCI Express Status Test
Check Alert Icon Passed
PCI Bridge
Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410
PCI Express Status Test
Check Alert Icon Passed
IEEE 1394 Controller
VIA 1394 OHCI Compliant Host Controller
PCI Express Status Test
Check Alert Icon Passed
Memory
System Memory
Advanced Pattern Test
Check Alert Icon Passed
Memory
System Memory
Bit Low Test
Check Alert Icon Passed
Memory
System Memory
Bit High Test
Check Alert Icon Passed
Memory
System Memory
Nibble Move Test
Check Alert Icon Passed
Memory
System Memory
Checkerboard Test
Check Alert Icon Passed
Memory
System Memory
Walking One Left Test
Check Alert Icon Passed
Memory
System Memory
Walking One Right Test
Check Alert Icon Passed
Memory
System Memory
Auxiliary Pattern Test
Check Alert Icon Passed
Memory
System Memory
Address Test
Check Alert Icon Passed
Memory
System Memory
Modulo20 Test
Check Alert Icon Passed
Memory
System Memory
Moving Inversion Test
Check Alert Icon Passed
Memory
System Memory
Windows Memory Test
Check Alert Icon Passed
PCI Bridge
Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
PCI Express Status Test
Check Alert Icon Passed
Hub
USB Hub
USB Status Test
Check Alert Icon Passed
Host Bridge
Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
PCI Express Status Test
Check Alert Icon Passed
PCI Bridge
Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
PCI Express Status Test
Check Alert Icon Passed
Hub
USB Hub
USB Status Test
Check Alert Icon Passed
PCI Express
Bigfoot Networks Killer Gaming Adapter
PCI Express Status Test
Check Alert Icon Passed
CMOS
CMOS
Checksum Test
Check Alert Icon Passed
CMOS
CMOS
Pattern Test
Check Alert Icon Passed
Hub
USB Hub
USB Status Test
Check Alert Icon Passed
Network Card
Broadcom NetLink (TM) Gigabit Ethernet
PCI Express Status Test
Check Alert Icon Passed
USB Composite
USB Multimedia Keyboard
USB Status Test
Check Alert Icon Passed
USB Composite
G700 Laser Mouse
USB Status Test
Check Alert Icon Passed
PCI Express
Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
PCI Express Status Test
Check Alert Icon Passed
HID
Gaming Desktop
USB Status Test
Check Alert Icon Passed
PCI Bus
PCI Subsystem
Configuration Test
Check Alert Icon Passed
USB
Mass Storage Device
USB Status Test
Check Alert Icon Passed
PCI Bridge
Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
PCI Express Status Test
Check Alert Icon Passed
System Board
System Board
RTC Accuracy Test
Check Alert Icon Passed
Mass Storage Controller
Silicon Image SiI 3132 SATALink Controller
PCI Express Status Test
Check Alert Icon Passed
Hub
USB Hub
USB Status Test
Check Alert Icon Passed
HD Audio Controller
High Definition Audio Controller
PCI Express Status Test
Check Alert Icon Passed
DVD-RW Drive
PLDS DVD+-RW DH-24AAS ATA Device
DRAM Test
Check Alert Icon Passed
DVD-RW Drive
PLDS DVD+-RW DH-24AAS ATA Device
Flash ROM Test
Check Alert Icon Passed
DVD-RW Drive
PLDS DVD+-RW DH-24AAS ATA Device
Main IC Test
Check Alert Icon Passed
DVD-RW Drive
PLDS DVD+-RW DH-24AAS ATA Device
OPU Test
Check Alert Icon Passed
DVD-RW Drive
PLDS DVD+-RW DH-24AAS ATA Device
Spindle Test
Check Alert Icon Passed
DVD-RW Drive
PLDS DVD+-RW DH-24AAS ATA Device
Tray Out Test
Check Alert Icon Passed
DVD-RW Drive
PLDS DVD+-RW DH-24AAS ATA Device
Tray In Test
Check Alert Icon Passed
Video Card
NVIDIA GeForce GTX 580
Video Memory Test
Check Alert Icon Passed
Video Card
NVIDIA GeForce GTX 580
Primary Surface Test
Check Alert Icon Passed
Video Card
NVIDIA GeForce GTX 580
Wireframe Line Test
Check Alert Icon Passed
Video Card
NVIDIA GeForce GTX 580
Fixed Transformation and Lighting Test
Check Alert Icon Passed
Video Card
NVIDIA GeForce GTX 580
PCI Express Status Test
Check Alert Icon Passed
PCI Express
Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
PCI Express Status Test
Check Alert Icon Passed
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Just to clarify, is your CPU or your GPU running at hte 70-80+ range? In the case of the CPU these days that is extremely high and could point to your problem. However if it's your GPU then my previous statement still stands (I figured you were referring to that based on the temps listed).
ShakyMo's listed specs are close to what one could consider ideal under standard air cooling (to include closed loop liquid cooling such as a Cosair H60).
As a side note, after looking at the internals of the Aurora case that thing looks to be an air cooling nightmare which explains the higher temps.
What is the make of your card? By chance , is it by gigabyte? Because I had a very very similar issue , same issues right down to a T , I RMA my video card a GTX 580 gigabyte and things were fine till I started getting the same problem again , so I tested every single part in my machine , turns out that my old Gigabyte vid card didn't get along with my Asus main board , the gigabyte stuff sucks really really bad , so what I did was I bought myself a GTX 670 Asus , no more issues , scanning the machine I found no more issues what so ever. I hope that helps you, because if you have the same card I did RMA it and ask get anew one buy a Asus 670 and sell the 580 , might not be 100% compatiable with your mainboard.
70-80 range is not bad considering alot of video cards can withstand upwards of 95+ .
I once stress tested a system with a shitty case and a 580 in it , left it on for three days at temps ranging from 80-mid 90's did not crash once , on games like BF3 direct x11 no issues , it's not a heat issue.
http://nvidia.custhelp.com/app/answers/detail/a_id/2900
Follow this guide for installing drivers for nvdia and install the 304.79 beta driver.
If this does not work then you will need to log into to safe mode and uninstall the display adapter (don't delete the driver) reboot when done and start windows as you normally would. Windows will automatically reinstall the display adapter, once done simply install drivers.
Should the above not fix your problem it is likely a hardware issue rather than a driver issue.
Issues could include - Ram, CPU, Motherboard or on rare occasions it could be a hard drive issue. It may even be a defective GPU and yes it is possible to have run into to two faulty GPU's in a row sadly. Not overly likely but it is possible.
Before doing any hardware replacement run Memtest to make sure that your memory is compatible and in good working order.
If you find an answer in memtest or the above driver fix options above work, then great.
If not and you believe it is a hardware issue then let dell handle it since it is still under warranty.
Sorry misread your question , night shift sucks LOL ya CPU reaching 80 is high , alittle to high, could be his thermal paste , or heat sink screwing up, however , the case of the video card driver failing is not likely the CPU, it very well could be his vid card.
Well I do not know the make of the card its a dell piece they probably have the names taken off. Yes the temperature is of the video card.
Here is a rather happy happenstance the old card I had was a geforce 480 that actually ran to 93 degrees when I played games. When the dell guy came he put in the the 580 card probably because he made a mistake. So now this card actually runs cooler.
Yes the cooling system can only be controlled with an Alienware command center that is a nightmare in itself. Whenever I reformatt it runs at 100% until I can get the command center up and running which needs netframe 4 I think which means way way after all the windows update. So it blasts like a mini jet engine for like hours.
I have tried 304.79 I was using that before but WoW needs 306.23 . I am playing WoW, Gw 2 and Diablo 3 now.Gave up on SWTOR it was hardlocking and restarting at the character screen. I do a clean install and I have also used driver fusion to completely clear the registry display entries and nothing has worked.
Yeah older card like 4000 series AMD ran hot like upto 100.
But newer cards, 500 or 600 series nvidia, 6000 or 7000 series AMD, they want to be under 80 really.
If the 80 for the temperature is the cpu though, that is very high. If your cpu runs above 50 you should fit a decent after market cooler with some quality thermal paste (again a good independent will help you with this better than a mass retailer).
You dont need a fancy water cooler or anything, just get one of those with a big heat sink over the cpu and a side on fan drawing air into the sink.
E.g. http://www.cclonline.com/product/63469/CAC-SXHH6-U02/CPU-Coolers/Xigmatek-Aegir-SD128264-Double-Layer-H-D-T-Cooling-System/CLR0083/
if your not comfortable fitting a cooler (you normally have to take the mother board out to attach a fixing plate), get someone to fit it for you.
Most of these off the shelf prebuilt computers have heat issues, they never seem to come with enough fans and whatnot. As a pc gamers it is well worth learning how to build your own, colleges should run night classes in it reckon.
I am a 50+ year old housewife and if I was still living in Asia I would experiment but I am living in Italy and my husband will not just let me take apart a 3000 euro machine. I can just manage changing a video card like I did on his machine the older dell but what you asked me to do would require a bit more finesse and courage worthy of bearding a lion.
The core temperature is about 41-43 degrees celcius ; all 4 cores. The video card is the one that is around 74 degrees and went to 80 + on SWTOR only. D3 used to run hot it but yesterday it was running at 71 degrees probably they improved that issue have no idea have not played it for months , just installed it yesterday.
When a game is playing the core temps go up to 54 degrees.
Your issue is something else, I was alarmed the cpu was in the 80s but its not, so don't worry about it.
If you don't have case fans you might want to fit them (no harder than fitting a video card) one at the front to draw air in,one at the back to blow it out.
But it looks more like a memory fault to me, especially with gw2 as gw2 is very sensitive to memory faults.
Dell certainly will come out on off-warranty, but it will cost a pretty penny, both in labor and in parts (they mark up repair parts a lot, sometimes more than double the original cost). You may have better luck with a local shop. But if price is no object, then just call Dell out.