It looks like you're new here. If you want to get involved, click one of these buttons!
Here is what i sent to xpolla the war z support team yesterday having paid though paypal for the game on the 15th October.
I would like a full refund with immediate effect regarding my purchase of your product.
It states ‘buy now play now’ but it is unplayable in its present state so this is a mis-representation as to the true facts regarding your alpha game.'
Here is what i recevied today:
Support Team of Xsolla
Your request has been deemed solved. To reopen, reply to this email.
We've refunded your payment'
Xsolla Inc. just sent you a refund
| 18 Oct 2012 07:16:38 BST |
Dear ***** ******,
Xsolla Inc. just sent you a full refund of $49.99 USD for your purchase.
If you have any questions about this refund, please contact Xsolla Inc..
The refund will go to your PayPal account.
To see all the transaction details, please log in to your PayPal account. It may take a few moments for this transaction to appear in your account.
Very profesional service as i thought i was going to get two fingers.
My issues were the animation and gfx were unacceptable to be charged for regardless of it being in alpha.
I had it on ultra settings with a 7970 and the gfx were not what i expected with a game that had been in development for 2 yrs.
The animations were pretty poor too. Robotic and almost like a puppet on a string. Some zombies were static or floating.
I thought they had testers testing it out before they released it to the public in alpha stage?
These wernt bugs but fundamental basic game glitches.
Anyway im happy..perhaps because i paid through paypal i got a refund quick since I wasnt happy with the basic features of the game..gfx and animation.
If they arent going to change when beta is released then god help the game.
My faith in humanity is restored..i got a quick refund..wtf?
I salute you WarZ!