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From SOE President John Smedley’s twitter:
[I] wanted to thank our players for continuing feedback. We’ve been listening along with our European partners at Prosieben.
We’ve found a way to let existing players of our current games that are migrating over to Prosieben (EQ, EQ II, Planetside 2) keep their SOE accounts and stay with SOE. Down the road we may offer an option to move over to Prosieben.
Just to be clear after these games launch on Prosieben’s service new accounts will be created on their sites. However all US and EU players can still play together no matter which service they are on.
I want to be clear that Prosieben will have better European CS and payment options IMO. That’s why we went with them in the first place. Also Prosieben has done a great job of listening and is working on changing some of their CS policies. More to come on that soon.