Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Fuzzy Avatars Solved! Please re-upload your avatar if it was fuzzy!

GW2 has been crashing..... everything.

2

Comments

  • observerobserver Houston, TXPosts: 3,013Member Uncommon

    This used to happen to me a lot with other games.  It's happened twice before.   It's possible that it's an overheating or power supply issue.  I got mine fixed once and it worked.  Second time, i forgot to add cooling liquid.

    Try SpeedFan to monitor the heat levels. http://www.almico.com/sfdownload.php

  • itgrowlsitgrowls newport news, VAPosts: 2,951Member

    one of three things comes to mind that causes this:

    bad sectors on the hard drive where the game is installed

    loose or bad memory sticks

    motherboard going bad

     

    Had all three of these things happen to me over about ten year period, they all did the exact same thing, blue screen shut down the computer and started it back up with every diagnostic tool saying everything was fine (with the exception of the hard drive diag that one found the bad sectors).

    I'd check my memory first, easiest thing to fix, ground yourself, and reseat the sticks in their seats on the motherboard.

    the next thing scan the HD

    not sure about how to detect the motherboard issue, my friend worked on that one and he's a tech. 

     

    If you are using Avast i know that has issues with GW2 and i would suggest using this app i use called gamebooster, it turns off all the unnecessary windows crap in the background while you play freeing up memory.

  • MichielMichiel UnknownPosts: 234Member Uncommon

    My PC just completely shut down 2 hours ago while playing. No warning just the black screen and the sound of a running computer fading away. I booted again and checked my core temp and it turned out all my cores were at 99 degrees Celcius. That's the point where my PC shuts itself down to prevent any damage.

    I opened the casing and found that the ventilator on the motherboard was fully clogged with dust. I cleaned it some, left the side off the casing and now I'm around 65 degrees Celcius while playing.

  • kostoslavkostoslav somborPosts: 459Member
    It does not always crash the game. Computer freeze for few sec then goes black screen, and then u can play normally for next 10-15min or rarely it crash the game, blue screen shows and it says it is some memory problem thingy
  • OpapanaxOpapanax Rochester, NYPosts: 973Member
    Originally posted by Quizzical
    For a game to crash by itself doesn't necessarily mean that there are hardware problems, so long as it is only the game that crashes.  For a game to take down the entire computer tends to be indicative of worse problems, such as bad hardware or drivers.

    The only thing I could give up to ArenaNet being an issue on my end would be my drivers. Since I'm currently using the 301. Nvida ones and not the newer Beta drivers that they want you to DL.

    I'm a little hesitant to downloading those since I just updated them before for TSW and started getting some issues from that. So to go in and use Beta ones makes me just alittle shaky.

    But as far as it being my power supply or any other faulty hardware I just can't accept. My laptop is just over a year old maybe going into a year and half now. Also that I have had no issues along these lines in ANY other MMO.

    I've played a good amount of Beta's and other gold release MMO's to not have ecountered this before. It's soley tied to Guild Wars 2 now. When playing my system will get super hot and then it shuts down black screen.. Reboots and brings me to the "Start Windows In Normal" mode options..

    Sorry if my Tech Lingo isn't completely up to par.. But I can easily tell my issue is tied to this game specificly..

    PM before you report at least or you could just block.

  • OpapanaxOpapanax Rochester, NYPosts: 973Member
    Originally posted by Michiel

    My PC just completely shut down 2 hours ago while playing. No warning just the black screen and the sound of a running computer fading away. I booted again and checked my core temp and it turned out all my cores were at 99 degrees Celcius. That's the point where my PC shuts itself down to prevent any damage.

    I opened the casing and found that the ventilator on the motherboard was fully clogged with dust. I cleaned it some, left the side off the casing and now I'm around 65 degrees Celcius while playing.

    Right here.. Same.. My laptop will get very very hot.. I don't even get a chance to read what my CPU is running at because it completely shuts down operations.. No Windows is shutting down now.. Just black screen  and reboot..

    PM before you report at least or you could just block.

  • JoeyMMOJoeyMMO SomewherePosts: 1,326Member
    Just in case you're still wondering, GW2 isn't crashing anything. It might have crashed once, though I really can't remember if it did. It's probably either a hardware or a drivers issue.

    imageimage
  • Br3akingDawnBr3akingDawn a City, CAPosts: 1,357Member Uncommon
    Originally posted by Michiel

    My PC just completely shut down 2 hours ago while playing. No warning just the black screen and the sound of a running computer fading away. I booted again and checked my core temp and it turned out all my cores were at 99 degrees Celcius. That's the point where my PC shuts itself down to prevent any damage.

    I opened the casing and found that the ventilator on the motherboard was fully clogged with dust. I cleaned it some, left the side off the casing and now I'm around 65 degrees Celcius while playing.

    34C drop? almost too good to be true. too bad theres no dust in mine.

    image

  • AkulasAkulas GoldcoastPosts: 1,619Member Uncommon
    Don't want to spam the thred and can't really help but "me too" I cured my problem my picking up my computer and throwing it out of the window picking it up and plugging it back in. Has not given me one problem since. The new build that got applied may have helped too. Hope you can find the fix for the problem. p.s. don't do what I did to my computer.

    This isn't a signature, you just think it is.

  • JoeyMMOJoeyMMO SomewherePosts: 1,326Member
    Originally posted by Opapanax
    Originally posted by Michiel

    My PC just completely shut down 2 hours ago while playing. No warning just the black screen and the sound of a running computer fading away. I booted again and checked my core temp and it turned out all my cores were at 99 degrees Celcius. That's the point where my PC shuts itself down to prevent any damage.

    I opened the casing and found that the ventilator on the motherboard was fully clogged with dust. I cleaned it some, left the side off the casing and now I'm around 65 degrees Celcius while playing.

    Right here.. Same.. My laptop will get very very hot.. I don't even get a chance to read what my CPU is running at because it completely shuts down operations.. No Windows is shutting down now.. Just black screen  and reboot..

    Are you putting that laptop flat on the table or on a soft table protector? If so, raise the rear with something so that the thing can cool down properly. My machine has shut down on me once after a few hours. Now I put the rear on an eraser (high tech I know) so that the hot air isn't constrained to a really narrow slit.

    imageimage
  • QuizzicalQuizzical Posts: 14,784Member Uncommon
    Originally posted by Opapanax

    Right here.. Same.. My laptop will get very very hot.. I don't even get a chance to read what my CPU is running at because it completely shuts down operations.. No Windows is shutting down now.. Just black screen  and reboot..

    If your laptop gets very, very hot, then have you considered that you might have an overheating problem?  Dust can accumulate with time and degrade the laptop's cooling capabilities if you don't clean it out.

    Bad video drivers can cause blue screens, but I haven't heard of them causing a computer to reboot or shut down entirely.

  • OhMyGothOhMyGoth Parts Unknown, CAPosts: 56Member
    For some odd reason when i read "I don't start threads often" i automatically thought of the dos equis commercials lol. On topic, i to had that issue when playing during BWE 3. My computer would freeze up, blue screen, then restart. First thing i thought was my graphics card, only because in other games i had a similar issue. So, i took out my graphics card (ATI Radeon HD 5570) and put in my very old Nvidia GeForce 8400 GS and i had no problems. Haven't played the game since though, so not sure if i will have that same problem or not .Of course i fully plan to buy a new graphics card before i buy the game.

    image

  • xmentyxmenty SingaporePosts: 679Member

    I was crashing for a bit till I check up on my graphics driver update.

    The latest SAPPHIRE HD 6850 1GB GDDR5 PCIE driver is on 15/08/12. 

    No more crash to desktop since I update 2 days ago.

    http://www.sapphiretech.com/presentation/product/?leg=&psn=0001&pid=497&lid=1#

    Pardon my English as it is not my 1st language :)

  • OpapanaxOpapanax Rochester, NYPosts: 973Member
    Originally posted by JoeyMMO
    Just in case you're still wondering, GW2 isn't crashing anything. It might have crashed once, though I really can't remember if it did. It's probably either a hardware or a drivers issue.

     I understand questionings peoples hardware and or drivers.. or if they are even telling the truth and not just trying to spoil others fun..

    But wouldn't I have encountered this issue before while playing any other of the numerous games out there.. I've played Starcraft 2, DDO, AION, TERA, EVE, SW:TOR, RIFT, DayZ, Planetside 1, Planetside 2(beta), End of Nations(Beta), The Secret World all just recently in the last year and none of these titles gave me the same issue as I'm having now with GW2..

    So I'm pretty confident that whatever this issue is.. It is being caused by Guild Wars 2.. Either through memory leak or something up with the driver interaction. Although again when I have driver issues, it does not totally reboot my computer to having to log back into windows..

    PM before you report at least or you could just block.

  • Eir_SEir_S Argyle, NYPosts: 4,623Member
    Originally posted by emperorwings
    Don't want to spam the thred and can't really help but "me too" I cured my problem my picking up my computer and throwing it out of the window picking it up and plugging it back in. Has not given me one problem since. The new build that got applied may have helped too. Hope you can find the fix for the problem. p.s. don't do what I did to my computer.

    No problem, I'm actually glad the thread grew and there are so many potentially useful answers for people in here.  It's nice... well... not nice but you know what I mean, to see others are having the problem.  Maybe if the same issues are posted somewhere like Guru, ANet will see them.  Even in the event that it's a hardware issue, I think GW2 is partially to blame, since it seems people with really good systems are also experiencing the problem.  As for me, it's time to turn this baby off and go dusting...

  • OpapanaxOpapanax Rochester, NYPosts: 973Member
    Originally posted by Quizzical
    Originally posted by Opapanax

    Right here.. Same.. My laptop will get very very hot.. I don't even get a chance to read what my CPU is running at because it completely shuts down operations.. No Windows is shutting down now.. Just black screen  and reboot..

    If your laptop gets very, very hot, then have you considered that you might have an overheating problem?  Dust can accumulate with time and degrade the laptop's cooling capabilities if you don't clean it out.

    Bad video drivers can cause blue screens, but I haven't heard of them causing a computer to reboot or shut down entirely.

    Yes I believe that it was the OP was trying to get across. His computer is not giving him a Blue Screen of death.. It's not CTD it's totally retarting his computer..

    I feel like it's a overheating issue, but then that tells me GW2 is running in some fashion that my computer doesn't like since this is the only game I have gotten this issue with..

    PM before you report at least or you could just block.

  • Br3akingDawnBr3akingDawn a City, CAPosts: 1,357Member Uncommon
    Originally posted by Eir_S

    Hey guys.  I don't start threads often, but I'm perplexed at this potential tech issue on my end....... but is it really on my end?  I looked up the problem on Google and apparently others are having the same thing happen to them, namely their PC getting a black or blue screen or just suddenly "stuttering" and then restarting completely while playing GW2.  I've checked my CPU heat, I don't think that's the problem, and all my drivers are up to date, but still I and others are experiencing this rather game breaking bug.

    It doesn't happen on other games, and up until yesterday it never happened in GW2 either.  Now suddenly, I could find myself doing any number of random in-game things and have to wait for my computer to boot up again, and it's getting annoying.

    I haven't had many of the minor issues people are kvetching about day and night here, but when a game turns your computer off, you start to get a little irritated.  I haven't seen a thread about this, and maybe the issue is rare, but if anyone has any info maybe they could fill me in.

    When did this start happening to you? do you remember if you did any OS updates immediately before it started happening? I know you said your drivers are update but just in case maybe start from a fresh driver install after uninstalling all your gpu driver. Sometimes you might have dupplicate drivers maybe hidden or missed from updating drivers that might cause issues. There was a windows 7 update for me that made me not able to play games, that is why i asked if you done any os update right before having these issues. Im not sure which one though, I couldnt figure out what was wrong with my system after testing checking everything from hardware to new gpu card driver. I couldnt play anything! Almost lost my minds because my system is very new and nothing was wrong. So luckily i have everything already backed up and did a fresh OS install. no updates. played GW2 and many many other games fine and ok long stressed hours. update Win7. BOOM. gpu driver issues here and there with kernel issues. not even system restore can fix it. Had to do another Fresh install and im able to play again. After 1-2 weeks of intense playing updated win7 agan and not able to play anything. I am on my 3rd fresh install now with NO win7 update, its been about 1-2months now and no issues. Tell me its not win7 update fault?

    image

  • sargey123sargey123 HolonPosts: 102Member Uncommon
    I had this issue with my power supply I just bought new one now nothing happens... but ur CPU is a bit weak for the game,well graphic  cars is fine
  • CalerxesCalerxes LondonPosts: 1,630Member Uncommon
    Just play a selection of other games for a while and see if it happens with them if it does its a computer problem if it doesn't its a GW2 client problem. If its a GW2 client problem just reinstall and see it goes away.

    This doom and gloom thread was brought to you by Chin Up™ the new ultra high caffeine soft drink for gamers who just need that boost of happiness after a long forum session.

  • VaporsVapors Fr.Posts: 407Member Uncommon
    Actually youre game should not crash with this hardware, I have a bit worser hardware and I can stand in 100 enemies while they bash me in WvWvW, seems theyre engine working pretty good. But for some friends having same issue, i told them to reinstall the game, ppl in warhammer/tsw had same crash problems with good hardware, after reinstall it worked ...strange
  • JoeyMMOJoeyMMO SomewherePosts: 1,326Member
    Originally posted by Opapanax
    Originally posted by JoeyMMO
    Just in case you're still wondering, GW2 isn't crashing anything. It might have crashed once, though I really can't remember if it did. It's probably either a hardware or a drivers issue.

     I understand questionings peoples hardware and or drivers.. or if they are even telling the truth and not just trying to spoil others fun..

    But wouldn't I have encountered this issue before while playing any other of the numerous games out there.. I've played Starcraft 2, DDO, AION, TERA, EVE, SW:TOR, RIFT, DayZ, Planetside 1, Planetside 2(beta), End of Nations(Beta), The Secret World all just recently in the last year and none of these titles gave me the same issue as I'm having now with GW2..

    So I'm pretty confident that whatever this issue is.. It is being caused by Guild Wars 2.. Either through memory leak or something up with the driver interaction. Although again when I have driver issues, it does not totally reboot my computer to having to log back into windows..

    I'd think a memory leak would affect for more players than just a few people here and there. It's more likely that you need to blow the dust out of your laptop and set it up so that it can cool more easily. I had a similar issue with TOR. TOR just hung me there to dry after a couple of hours. I was sure it as TOR, had to be TOR, other games didn't cause this. But then later I got it on BWE3 as well. I got a cannister of compressed air and you don't want to know how much dust had gathered in my laptop over the years.

    After that no more issues, not in TOR not in GW2.

    imageimage
  • Eir_SEir_S Argyle, NYPosts: 4,623Member
    Originally posted by Vapors
    Actually youre game should not crash with this hardware, I have a bit worser hardware and I can stand in 100 enemies while they bash me in WvWvW, seems theyre engine working pretty good. But for some friends having same issue, i told them to reinstall the game, ppl in warhammer/tsw had same crash problems with good hardware, after reinstall it worked ...strange

    It was suggested to me by an ex pc-tech friend of mine to do the compressed air thing, so with that I have a lot of suggestions in this thread.  I've just been watching some Netflix until the hardware store opens (I need a screwdriver)... but if nothing else works, I'll try reinstalling.  The thing is, like I said I was able to play all the betas and the release for days without any problems.  *shrug*  I'll figure it out eventually.

  • PyndaPynda Posts: 738Member Uncommon

    A Windows computer just spontaneously rebooting is not necessarily the sign of a hardware problem. Several years ago Microsoft made the default BSOD (blue screen of death) action a reboot. Not a blue screen. Although they may have reversed this horrible decision in Win7?


    Anyway, the setting can be changed in System Properties > Advanced tab > Startup and recovery settings > System Failure - automatically restart (uncheck this). Sometimes seeing the bluescreen can give you a clue as to where the problem might lie. Like with a video or sound driver etc.. This may just be a bug in the GW2 code that is causing a crash. I.E. if you're not having problems with your other software too, don't panic.

  • VaporsVapors Fr.Posts: 407Member Uncommon
    Originally posted by Eir_S
    Originally posted by Vapors
    Actually youre game should not crash with this hardware, I have a bit worser hardware and I can stand in 100 enemies while they bash me in WvWvW, seems theyre engine working pretty good. But for some friends having same issue, i told them to reinstall the game, ppl in warhammer/tsw had same crash problems with good hardware, after reinstall it worked ...strange

    It was suggested to me by an ex pc-tech friend of mine to do the compressed air thing, so with that I have a lot of suggestions in this thread.  I've just been watching some Netflix until the hardware store opens (I need a screwdriver)... but if nothing else works, I'll try reinstalling.  The thing is, like I said I was able to play all the betas and the release for days without any problems.  *shrug*  I'll figure it out eventually.

    yes same with my friend, he played wvwvw in betas with 20 fps, after beta 3 fps

  • Eir_SEir_S Argyle, NYPosts: 4,623Member
    Originally posted by Pynda

    A Windows computer just spontaneously rebooting is not necessarily the sign of a hardware problem. Several years ago Microsoft made the default BSOD (blue screen of death) action a reboot. Not a blue screen. Although they may have reversed this horrible decision in Win7?


    Anyway, the setting can be changed in System Properties > Advanced tab > Startup and recovery settings > System Failure - automatically restart (uncheck this). Sometimes seeing the bluescreen can give you a clue as to where the problem might lie. Like with a video or sound driver etc.. This may just be a bug in the GW2 code that is causing a crash. I.E. if you're not having problems with your other software too, don't panic.

    Nice, great idea.  I was wondering if there was a workaround for that... obviously it's hard to copy down the blue screen code if it's only on the monitor for a 10th of a second lol

2
Sign In or Register to comment.