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Password reset request daily.

VoiidiinVoiidiin Barrow, AKPosts: 817Member

Everyday since saturday 8-25-12 i have recieved an email from GW2 asking if i had requested a password reset. Obviously someone got my acct. details but i have no idea how. I never frequent websites considered "bad" for gamers. 

I sent in a tickets with ANet , but i was curious if any of you had advice ? Thanks in advance.

Lolipops !

Comments

  • joeballsjoeballs Boston, MAPosts: 162Member Uncommon
    I've been getting the same thing.
  • VoiidiinVoiidiin Barrow, AKPosts: 817Member
    Sorry to say this, glad i am not the only one also.

    Lolipops !

  • tachgbtachgb SheffieldPosts: 791Member Uncommon
    I got 1 email yesterday saying this, 2 this morning. Time to change my password to some insane length with numbers, upper and lower cases!
  • dark3xddark3xd NottinghamPosts: 13Member

    I've had the same thing twice now. I've reset my GW2 password to some epic combination. And also changed my gmail passwords and recovery details. The password reset emails I received were never read so I don't think my email account has been compromised.

     

    Maybe some happy go lucky hackers having a whirl.

  • dumbo11dumbo11 GuildfordPosts: 134Member
    Originally posted by Voiidiin
    Everyday since saturday 8-25-12 i have recieved an email from GW2 asking if i had requested a password reset. Obviously someone got my acct. details but i have no idea how. I never frequent websites considered "bad" for gamers.  I sent in a tickets with ANet , but i was curious if any of you had advice ? Thanks in advance.


    IMHO it sounds like attackers have a list of email/passwords (likely stolen from a gaming website) with your email address on it.

    I'd assume:

    - an attacker would first attempt to login to GW2 using the email/password from the list.

    - an attacker would then do 'forgot password' using the email, and attempt to login to your email using the email/password from the list.

    [not sure if anyone can think of anything else?]

    Things I'd do:

    - as ever, be absolutely certain that you do not re-use passwords.  This is, by far, the easiest way to get hacked.

    - run another virus/malware check 'just in case'.

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