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I've been playing about a week. My wife and i both picked up lifetime subscriptions from the get go based on what we read About the game. So far most of my time has been spent in Kingsmouth on Solomon island. But i have visited the savage coast, all three cities and Fusang pvp area.
A little history about me, I've been gaming for about 20 years, have two kids work on a post grad degree and work fulltime, my wife is similar. So i typically play 1-3 hours at a time 3-5 days a week. My gaming history starts at Atari, nes, snes, n64, ps, ps2, wii, xbox 360, blackberry, windows mobile, Android, iPhone, and of course pc throughout it all. I've played all genres of games, but prefer mmorpgs as my staple, though on pc i have played anything from doom to worms to muds and mucks, to flight simulators to rpgs to mmorpgs. In the mmorpg realm i have played, Eq, ultima, wow, gw, lotro, warhammer online, atlantica, tsw, (diablo 2 and 3 if you count those) extensively, other games i have trialed or played at a friends house but not extensively enough to talk about. Most of these i played 8 hours or more daily for months or years and went through multiple patches, expansions and updates.
Ok so that's the perspective I'm coming from....
So for my impressions so far...
Tsw is an amazingly rich game that brings a lot of great ideas to the genera. The story is absolutely fabulous and the presentation superb. Questing is much improved over other games I've played it doesn't feel like grinding at all. The skill wheel and character progression is very unique and so far i like it, i am one of those people that progresses slower in games because i go alt happy, in tsw i don't see a need to go alt happy, well except maybe to have a toon on a rpg server and one from each faction (but really there is no need for a second toon). Quests are approached in ways that I've never seen them before and sometimes require research to discover the answers, i suppose you could look up the answers but then why did you buy a game? Combat feels more free form because you are constantly mobile and the skills used are unique to you, it lacks the cookie cutter feel in other games where there is just a few awesome specs for each character, and the ideal spec often depends on what your gear level is. In tsw its different because you can change rolesor play styles very easily and quickly. I like the way movement to and from distant places occurs, most games its either long runs or flights or instant teleleports. One is boring the other is illogical. In tsw its close to teleport speed but it makes sense within the story how it is done. Overall my general impression is that this is a very strong game with a ton of potential. Unfortunately some things defiantly need improvemt...pvp cough cough....there are other things also but many are small and I'm sure with time will get ironed out.
Also worth noting....this is the first funcom game that i have played, the payment was a pain in the butt for me due to the international transactions...my wife had no issues with this part, i on the other hand had to deal with funcoms live chat and email customer service extensively. The staff were eager to assist me and very patient and polite and helpful. I probably spent 4-6 hours dealing with them to resolve this (just in the one on one live chat) but ultimately got everything resolved satisfactorily.
Customer service 10 of 10
Game over all 8-9 of 10
Pvp 4 Chat interface, cannot evaluate as not enough experience with it
Dungeons cannot rate
Endgame cannot rate
Character progression 9.0
edited because the fomatting on my android phone sucked, hopefully this is better