It looks like you're new here. If you want to get involved, click one of these buttons!
This article is not being written for any hate to the Star Wars (SW) franchise, but in hopes that the genre might actually become better. By simple facts, Star Wars: The Old Republic (SWTOR) loses more subscribers than it gains on any given time period. Eventually EA Bioware division's game may be reduced to nothing, with exception to the hard-core of SW, a prospect that is horrible for general fans wanting to experience a new dimension in gaming.
The SW movies, starting in the late 70's, were nothing short of brilliance, chock full of innovation. Sci-Fi movies before this period largely consisted of contempory (modern day, as we see it) technology .. Star Trek clones if you will. Then Star Wars brought the idea of a civilization long ago which was not only technologically superior over nature, but also used magic - the Force. The series captivated a humungous audience loving this new realm of thought. The fans of this idea of SW were captivated, collecting memorbelia, toys, and anything that screamed "Star Wars".
After many years, decades later, games came out that were very innovative and fun for PC & console. Games relating to the SW universe kept players interested. Fly your own ship. Perform actions to take down an AT-AT. Defend your planet and defend your military ships. Take to the ground and do objective based missions. Ride vehicles and defend them or use them to get somewhere else. SW had what no other game could provide - a believable world. It held a sense of what you did mattered - not only to the game itself, but to other players .. since many missions (2D or 3D) were left to hand-eye coordination. If you sucked, you would fail .. although you had opportunities to get better, and try again. Success gave way to bragging rights.
The first actual MMORPG was Star Wars Galaxies (SWG), in which players could finally enter into a SW universe with other players and actually interact. While it had mixed receptions at the time, it was a success because of it's longevity. Many people just didn't play it because they didn't know about it (because of EQ and SOE's expansion structure), or they didn't understand what sandbox actually meant, and how that was different from what they were already playing. SWG was a good game .. but they had competition which were also good games, so a small niche is expected, unless it went viral, which it didn't.
Now SWTOR released and it did great, at first, thanks to a huge marketing campaign and from BioWare co-founders comparing this game to WoW. It had the beauty and charm of a quality game - it had a company website timeline detailing the course of events in the SW universe, it had a beautiful soundtrack, it had books being released detailing relevant stories in The Old Republic. It had weekly videos describing how people could enjoy and live in EA Bioware's SW environment. Analysts predicted this game to have millions of subscribers by next year, ever growing. Everything was perfect for this game.
Then came the actual game - there were major elements missing from the beta. After taking out so much content for an earlier than expected release, the engine became worse due to inefficiencies. Multiplayer aspects tumbled, as people realized they couldn't really do Illum even in a 15 vs 15 because they were only getting a couple frames per second.
Roleplayers found faults as well. While the game lacked fundamentals of roleplaying, like sitting, sleeping, and CHATBUBBLES, it was really difficult to have roleplaying sessions. The game just derps out and causes graphic problems if and when you attract too many players (like on a RP server). Roleplayers were forced to separate out into smaller groups and be segregated.
Customer service was dreadful. If you submit a ticket, then it might either (1) get deleted, or (2) get responded to with a request for more information, of which you already provided, or (3) get an pre-formated auto-response which doesn't relate to the problem you had. I attribute the overwhelming ticket submissions to an incomplete game full of bugs. If EA Bioware were to release a quality experience, then tickets would be only player vs. player disputes and not millions of bug complaints.
An individual ticket number during beta was in the 10's of thousands. A month after launch an individual ticket number was listed in the millions, soon to hit 10 million shortly there-after. The response-time for GM action then dropped to days, weeks, or never (because of overwhelming tickets) .. if the sender ever got a response it was a canned response .. "Thank you for submitting ... We apologize .. we thank you for your business".
This game simply needs a good shut down like FFXIV, so EA Bioware can work out what was wrong and correct the game. There is so much wrong with the game that it is not fun. Fun elements do exist in this game, and the music / story is exceptional. But, there is so much wrong for an MMORPG (see other thread complaints) that I only listed a few small grains of sand. This game needs more than that to take an upward swing .. more sand .. like a sandbox! .. yup I went there. Give this game any sandbox content where players actually matter, and I am positive this game might hold a stable customer base.
As it is, this themepark game won't end well. F2P (B2P hybrid) doesn't fix problems, it only extends issues to others who never played the game.
TLDR: SW franchise is awesome in the past. SWTOR is a letdown and needs to be reworked.
Any thoughts on SWTOR having a shutdown / revamp?
Want a nice understanding of life? Try Spirit Science: "The Human History"
Recognize the voice? Yep sounds like Penny Arcade's Extra Credits.