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And that's the truth.
I really like how the game plays -- I like the more realistic approach to combat; I like the world design and the mobs you face; I like the emphasis on guns; I like the modern setting; I like the quest design. But, at the end of the day, I've hated every character I created. And it's not like I'm wandering through the game world seeing a bunch of players who got it right. Nope -- every single option (for females) is flawed.
Want to get a girl who looks, say, like the Templar mascot from the box? Tough luck on that effort! Probably 75% of the female faces are inherently flawed; angular, man-like jaws, huge, protruding cheek bones -- it's like some kind of Stalin-era Communist Russian's wet dream. The remainder have other issues: pancake-flat foreheads, misshapen noses, etc.
One thing I detest about simplistic character creators is when there are certain 'ethnic' faces that cannot be believably turned otherwise. For example, in TSW female faces 1-2 are clearly intended to represent people of african descent. I'd argue that 8 (and probably 7) are asians. And don't mistake this for me being racist. Rather, I would prefer that all faces have the potentiality to represent any race -- you understand what I'm driving at? IE, if I want, say, face 4 to have a broad nose, that should be possible. If I want face 4 to look believably asian or black or middle eastern or eastern european, that should all be possible. I shouldn't pick a starter face and be like 'well, this is what the producers intended to represent as 'black,' and I wanted a white chick, so that entire face is elminated.' Design like that is not only stupid, it's actually kind of racist.
What's worse is, I could actually create characters I liked in TOR. And that game, I'd argue, was far, far less well designed than TSW (including the basic art style behind the character models themselves). Yet, I could put together a couple of different paper dolls I liked, and that was enough for me to slog through. It just goes to show prospective MMORPG makers: for a lot of people, having a character you enjoy looking at is ridiculously inportant. And, to add insult to injury with TSW, you can't adjust height, weight, muscles -- it's all the same. I just want to know why they thought this would cut it in a game released in 2012.