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I really really wanted to like the game, but the frustration I'm going through makes it hard to.
I'm a fan of the Final Fantasy series, so I thought I'd pick up the trial and try this game out, but it turns out to be not user friendly at all.
First I recieved the trial email, it was very poorly formatted with html tags all visible. I managed to get past that, then I spent quite a long time trying to find the game client to download on the site, without any luck. I dug up a torrent and downloaded it, little did I know I needed that PlayOnline client thingy, and that's a whole story on its own.
I downloaded the client from their official website. I have a square enix account so I thought, I'll just log in. but NOOO! I needed to jump through hoops, then transfer my (non-existing) PlayOnline account to my (existing) square enix account, then create some kind of account that had a random username and password generated for me, then I needed to create a new profile on that account, and add my beta key then after doing all of this I was finally able to log in.
If you're going to make such a lengthy process and a bunch of hoops, least you could do is place a guide to it somewhere easily accessable.
Now I thought I was done and I would patch the game quickly then log in. Turns out I had to click a million popups some with an agreement, others with offers, news, and a warning not to neglect my job (thanks?) after which the patching process started. It took me 9 hours to complete patching on a 8 mb connection, but I'm patient.. This is Final Fantasy after all..
Patching was done, I was happy and excited to start, the story started playing and I was happy and engaged with it and ready to just sink my feet into this! then BOOM! connection decided to be lost! (how convenient)
I relogged into my square enix account with that VERY ANNOYING password system that pops up a box then forces you to type or click there, and in all effort not to be user friendly, "Enter" doesn't actually accept your password! you need to click that circle looking thingy!
Fine, done, logged in. clicked through all those useless dialogue boxes, then it goes full screen and the graphics look like it's a game emulated on some bad emulator, I didn't care, I play emulated games all the time and I guess there actually might be ways to fix that which I will have to reasearch I guess.
Got an email, alt tabbed out of the game, and it just slapped me in face "HOW DARE YOU ALT TAB OUT! THERE YOU GO, LOST CONNECTION! HOW DO YOU LIKE THAT?"
Fine. I'll give you that. Started the client again, the same annoying process of getting into the game with that shifty password system and the many popups, done, create a character, the game suddenly decides it doesn't like me and freezes my PC.
After a computer restart, log back in try to create a character. Now to picking a server, but which server do I pick? No info, no labels, no player count or anything. I might have picked some deserted server for all I know, but I'm stubborn! THIS GAME WILL GET PLAYED NO MATTER WHAT! Oh! I want to change the face, but since the game wants to make sure I know it hates me, my character keeps running around turning its face and back sideways and doing all those "cool" moves when I just want to look at the freaking face!! I can't make a face choice unless I keep waiting for it to turn towards me every time I check a new face.
Got another important email I was waiting for, and decided "screw it" then came to rant here.
I hope my ranting helps some new players configure and start this game if they decide to play.