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Not too late to get D3 refunded.

13

Comments

  • FelixMajorFelixMajor Member RarePosts: 865

    Pfft, they can keep my money because they won't be getting another cent from me.

    Originally posted by Arskaaa
    "when players learned tacticks in dungeon/raids, its bread".

  • FrodoFraginsFrodoFragins Member EpicPosts: 5,898

    I considered asking for a refund but it was more than 30 days from when I bought the game.  I still enjoy it, but the rampant gold spammers and botters are unacceptable to me.  People are botting when they are away from the computer and farming gold.  Some people are also using an app to quickly swicth their gear for MF gear just as the elites/bosses are about to die.  One of teh reasons I was OK with online only was that I thought they'd have a better handle on hackers AND botters.  Their first wave of bans didn't jit the botters or MF gear switchers.

  • FrodoFraginsFrodoFragins Member EpicPosts: 5,898
    Originally posted by Aori

    It doesn't take 150 hours to figure out you don't like something, 10 hours is more than enough. If you play for longer than that you liked the game unless you're a masochist.

    Either way, the fact he got a refund after putting in 150 hours.. well shows Blizzard is more than a big evil money hungry machine most of you make it out to be.

     

    They offer a 30 day money back guarantee.  There's no limitation on hours played.  I didn't consider a refund until I was over 100 hours played total over multiple characters.

     

    The game is fun until A2 Inferno.  It takes more than 10 hours to reach that realization.  Also, some problems didn't reveal themselves until weeks after launch and the economy was already messed up from it.

     

    The reason I debated a refund was the massive botting and other scripts that weren't caught by Warden.  I had to accept it as part of D2.  I didn't expect public bots to be rampant in D3.  I thought the public bots would be easy prey and the private ones would be in trouble as well.  Unfortunately, Activision/Blizzard don't see it as a problem or worth adding manpower and functionality to Warden.

     

    1.03 should improve the player experience, but it's only a start on where they need to be.

     

     

  • SouldrainerSouldrainer Member Posts: 1,857
    Originally posted by Aori

    Originally posted by Souldrainer
    Originally posted by wrightstuf
    let me get this straight... if you like a game...play and enjoy if you dislike a game...play, then ask for a rerund something is wrong with this picture. ...lets see, buy a porsche, drive it a month ask for a refund, then buy a week long ocean cruise, then at the end tell them you got seasick and ask for a refund. then buy a beachfront condo at malibu, live in it a month, then tell them you dont like the salt air and ask for a refund. buy a 2 thousand a nite escort lady, then tell her she's got bad breath and ask for a refund.  actually, most prob dont have the bucks to do the things in my examples, heh

     

    It's hard for you to comprehend that return policies vary from one company to another? Bottom line... if they didn't let people return things, they wouldn't get many future sales. Why should customers be stuck with a product they bought sight-unseen?

    It doesn't take 150 hours to figure out you don't like something, 10 hours is more than enough. If you play for longer than that you liked the game unless you're a masochist.

    Either way, the fact he got a refund after putting in 150 hours.. well shows Blizzard is more than a big evil money hungry machine most of you make it out to be.

     

     

    You know how many hours I put into Diablo 2? Probably close to four thousand. Granted, I was kind of a loser back then, but still... 150 hrs would be child's play for a worthy sequel... but Diablo 3 is nowhere near that pedigree!

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  • DataDayDataDay Member UncommonPosts: 1,538
    Originally posted by wrightstuf

    let me get this straight...

    if you like a game...play and enjoy

    if you dislike a game...play, then ask for a rerund

    something is wrong with this picture. ...lets see, buy a porsche, drive it a month ask for a refund, then buy a week long ocean cruise, then at the end tell them you got seasick and ask for a refund. then buy a beachfront condo at malibu, live in it a month, then tell them you dont like the salt air and ask for a refund. buy a 2 thousand a nite escort lady, then tell her she's got bad breath and ask for a refund.

     actually, most prob dont have the bucks to do the things in my examples, heh

    Bad comparisions.

    At the end of the day video games are software. If the software does not run well or is over all not what the licensee was brought up to believe, they are allowed a refund. No loss of physical good or consumables occurs. Licenses can be generated at no cost. Cars, condos or whatever you choose to use as an example cannot relate to non physical licenses with no real physical or resource based form.

    Also, if you rent out a house or apartment, and its living conditions are bad, and the management does not fix them in a timely manner (could be a bug infestation or bad plumbing), then by law you can oppose paying rent and get away with it.

    The key here is perspective. Diablo 3 is getting a lot of crap and rightfully so. In Korea the FTC raided their Korean HQ and there are pending lawsuits in play. The video game brings in more annual revenue than the film music and tv industries combined, so its not just fun and games any more. It is big business with real world cultural and social economical consequences.

  • UngoHumungoUngoHumungo Member Posts: 518
    Originally posted by Silverchild
    Originally posted by graggok
    what was said

    So I tried calling them, as soon as the open even,  went from hearing the call center is not open to the call Q in full in less than a minute.....looks like I am going to have to just do a chargeback

    There are times when one must ask themselves is it my passion that truly frightens you? Or your own?

  • UngoHumungoUngoHumungo Member Posts: 518

    so customer service stopped replying to my emails about my refund, so I began calling on 6/18 and I called all day with the Q being full( I don't think they were taking calls that day). Finally I get through and after the lady had just enough time to access my account info, I get disconnected.  So I called back and got a different rep and again after about 3 minutes and barely enough time I get disconnected, once is an accident but twice has gotta be on purpose right? Whatever I'll bite, so I called a THIRD time and same scenario....I officially boycott all things Blizzard.  I preformed a chargeback and reported this practice to the BBB.  I was well within the guidelines for a refund they simply wanted to bully me out of it.  Know your rights folks and don't let coorperations bully you.

    There are times when one must ask themselves is it my passion that truly frightens you? Or your own?

  • thekid1thekid1 Member UncommonPosts: 789

    And another company blacklisted.

    Damn. I might start playing cards and Monopoly at this rate.

  • UngoHumungoUngoHumungo Member Posts: 518
    Originally posted by thekid1

    And another company blacklisted.

    Damn. I might start playing cards and Monopoly at this rate.

    don't get me started on those damned Parker Brother and that Milton Bradley......

    There are times when one must ask themselves is it my passion that truly frightens you? Or your own?

  • thekid1thekid1 Member UncommonPosts: 789
    Originally posted by graggok
    Originally posted by thekid1

    And another company blacklisted.

    Damn. I might start playing cards and Monopoly at this rate.

    don't get me started on those damned Parker Brother and that Milton Bradley......

    I don't want to know!

  • Bushi131Bushi131 Member Posts: 62
    Originally posted by FelixMajor

    Pfft, they can keep my money because they won't be getting another cent from me.

    Pretty much it, thank you for voicing my disregard to those clowns.

  • UngoHumungoUngoHumungo Member Posts: 518
    Originally posted by thekid1
    Originally posted by graggok
    Originally posted by thekid1

    And another company blacklisted.

    Damn. I might start playing cards and Monopoly at this rate.

    don't get me started on those damned Parker Brother and that Milton Bradley......

    I don't want to know!

    The Parker Brothers are domestic terrorists and Milton Bradley was hung for selling secret missile plans to the Russians

    There are times when one must ask themselves is it my passion that truly frightens you? Or your own?

  • DinastyDinasty Member UncommonPosts: 210

    I called and the queue was so long they told me to call back another day. Such BS!

    I put in a ticket. On the second day I got a reply giving me instructions on how to get a refund. Happy times yay!

  • KuinnKuinn Member UncommonPosts: 2,072

    D3 is a good, above average singleplayer/coop game, everything about the game was known before the release (just like about every MMORPG some fools cry about), there's absolutely no need for refunds. It's like asking refunds for Modern Warfare, if you buy it you know what's in the box, if you dont know, the fault is yours.

  • UngoHumungoUngoHumungo Member Posts: 518
    Originally posted by Kuinn

    D3 is a good, above average singleplayer/coop game, everything about the game was known before the release (just like about every MMORPG some fools cry about), there's absolutely no need for refunds. It's like asking refunds for Modern Warfare, if you buy it you know what's in the box, if you dont know, the fault is yours.

    perhaps gamestop just spoiled me, seeing as they encourage you to trade in and refund games you don't like...  I just don't to continue playing a game I don't find enjoyable, I went back to playing D2 for a few days and still think THAT game had waay more to offer which why I want a refund

    There are times when one must ask themselves is it my passion that truly frightens you? Or your own?

  • IrusIrus Member Posts: 774

    I love the people playing through the entire game multiple times, obviously getting burned out, and then trying to get a refund... lol... and they say hardcore players are the most loyal playerbase, what BS.

  • WorstluckWorstluck Member Posts: 1,269
    Originally posted by Kuinn

    D3 is a good, above average singleplayer/coop game, everything about the game was known before the release (just like about every MMORPG some fools cry about), there's absolutely no need for refunds. It's like asking refunds for Modern Warfare, if you buy it you know what's in the box, if you dont know, the fault is yours.

     

    Well when you climb your way to the top and become the CEO of Blizzard Enterainment, you can decree, there shall be no refunds!  Until then, Blizzard has seen fit to allow for them. 

     

    As far as everything about the game being known, how far into the game did you get in the beta?  Oh when was the last Diablo released?  Comparing a game series that gets released as an iteration of itself yearly to one that  had a decade gap in between releases is a little far-fetched.

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  • UngoHumungoUngoHumungo Member Posts: 518
    Originally posted by Worstluck
    Originally posted by Kuinn

    D3 is a good, above average singleplayer/coop game, everything about the game was known before the release (just like about every MMORPG some fools cry about), there's absolutely no need for refunds. It's like asking refunds for Modern Warfare, if you buy it you know what's in the box, if you dont know, the fault is yours.

     

    Well when you climb your way to the top and become the CEO of Blizzard Enterainment, you can decree, there shall be no refunds!  Until then, Blizzard has seen fit to allow for them. 

     

    As far as everything about the game being known, how far into the game did you get in the beta?  Oh when was the last Diablo released?  Comparing a game series that gets released as an iteration of itself yearly to one that  had a decade gap in between releases is a little far-fetched.

    +1

    There are times when one must ask themselves is it my passion that truly frightens you? Or your own?

  • WolvardsWolvards Member Posts: 650
    Originally posted by Caldrin
    Originally posted by wrightstuf

    This cant be a serious post. lol

    Gives me an idea though. next time at a restaurant, i'm gonna order steak and lobster. then eat every bite....then call the manager over and tell him i want a refund...when he asks why i ate it all, i'll tell him " you advertised that your food was delicious. i didnt think it was. i tried to like it, thats why i ate it all just to be sure"

    Thats basically exactly what i was thinking..

    I am pretty sure the OP would have known he didnt like the game after the 1st day of playing... hell it took me the beta weekend to realise i didnt want to buy D3 as I found POE 100x better..

     

    To wait nearly 30 days and then go yeah actually i want my money back because i didnt like it is a bit silly.. your probally completed numerous times with different characters in the time..

     

    I really think with refunds of this nature there needs to be a technical reason for the re-fund..

     

    but im sure blizzard dont care about handing out a few as they have sold millions LOL..

    Here is the thing though. In Blizzard's policy is there a 30 day return? I don't care what cafe or resteraunt analogy you can come up with. Do those resteraunts have a 30 day return policy? 

    NO.

    He could have spent every waking hour playing that game, punched in a ridiculous amount of time, and so long as he created his ticket before 30 days of the game being in his possesion, it's in Blizzards own policy.

    It isn't like he was trying to get Blizzard to make an exception for him, he used Blizzard's own policy. 

    I really think it's a good way to vote with your wallet. What's worse? Not buying a game, or demanding a refund after it didn't meet expectations...

    Good for you OP.

    The "Youtube Pro": Someone who watches video's on said subject, and obviously has a full understanding of what is being said about such subject.

  • KuinnKuinn Member UncommonPosts: 2,072
    Originally posted by Worstluck
    Originally posted by Kuinn

    D3 is a good, above average singleplayer/coop game, everything about the game was known before the release (just like about every MMORPG some fools cry about), there's absolutely no need for refunds. It's like asking refunds for Modern Warfare, if you buy it you know what's in the box, if you dont know, the fault is yours.

     

    Well when you climb your way to the top and become the CEO of Blizzard Enterainment, you can decree, there shall be no refunds!  Until then, Blizzard has seen fit to allow for them. 

     

    As far as everything about the game being known, how far into the game did you get in the beta?  Oh when was the last Diablo released?  Comparing a game series that gets released as an iteration of itself yearly to one that  had a decade gap in between releases is a little far-fetched.

     

    I didnt play the beta. I knew I get a new Diablo that plays close to like the old ones with some changes and tweaks here and there. And I wasnt wrong, I feel like I play the old diablo but with pretty graphics, nice physics, better gameplay since I get to use more abilities at any time, but a char progress system that can be arguably worse, or better, depending on personal preference. I actually find the game too much similar to the old ones, I would have liked to see a bit more change, and most whines I hear is about the game not being enough similar to the old Diablos, seriously?

  • thekid1thekid1 Member UncommonPosts: 789
    Originally posted by graggok
    Originally posted by thekid1
    Originally posted by graggok
    Originally posted by thekid1

    And another company blacklisted.

    Damn. I might start playing cards and Monopoly at this rate.

    don't get me started on those damned Parker Brother and that Milton Bradley......

    I don't want to know!

    The Parker Brothers are domestic terrorists and Milton Bradley was hung for selling secret missile plans to the Russians

    Oh thank god. I was afraid they were charging money for more pwerfull game items.

  • Byne25Byne25 Member Posts: 41
    Originally posted by thekid1

    And another company blacklisted.

    Damn. I might start playing cards and Monopoly at this rate.

    ha ha that is hilarious. Sad and true. we might have to bring out the old board games and just kiss off any creative games these days. (Sad Panda)

  • I played the BETA(demo) and knew I didn't like it, hell even from video footage I felt subconsciously that something is wrong with it... I finished the beta with 1 character and thats it never touched it again, im not even feeling like trying out the pirated versions I just cant enjoy what blizz has made this time. Similar games would be Torchlight 2, which I also BETA tested, and it was much better, though I was severely disappointed when they stated that was one third of the game, so I might ditch buying that. Im now planning to buy Krater which is extremely fun and I play it a lot, just have to wait for some glaring problems being fixed, since its riddiculously annoying to play it right now but I still enjoy, it regardless these annoying issues.

  • UngoHumungoUngoHumungo Member Posts: 518

    I went over the last couple responses to this issue, and I'm sorry for the responses recieved here. The game is still eligible for refund, and as such I've started that process for you order. Please give this 3-10 business days to go through and you'll see the money back on your account.

    Regards,

    Ben B.
    Customer Services
    Blizzard Entertainment
    *edited only to removed my real name*

    FINALLY after being ignored hung up on and everything in between they refund my money.  This was an ordeal....

    There are times when one must ask themselves is it my passion that truly frightens you? Or your own?

  • MuppetierMuppetier Member UncommonPosts: 279
    Originally posted by graggok

    I went over the last couple responses to this issue, and I'm sorry for the responses recieved here. The game is still eligible for refund, and as such I've started that process for you order. Please give this 3-10 business days to go through and you'll see the money back on your account.

    Regards,

    Ben B.
    Customer Services
    Blizzard Entertainment
    *edited only to removed my real name*

    FINALLY after being ignored hung up on and everything in between they refund my money.  This was an ordeal....

     

    English must be Blizz CS second language.

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