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Like title says, it's totally unplayable because of the lag, DC's and server failure. And when you actually manage to login it's one big grindfeast. The story is too boring and short and after that you're just mend to play it over and over again. There is no customization and the 5 classes is way to little to keep you busy. On top of that the graphics are shit and the customer service is even shittier. If you don't believe me check the EU forum during the server failure today. No support at all and no communication about what was going to happen and it took them the whole day to get the servers back on. Don't buy this game and if you have already made the mistake of buying it, just leave it on the shelf, the box art is better then the game it self!
Now with that said, hopefully the servers will become a bit less crowded, so I'll be able to play :-P