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So ANET can't afford a forum? Why?

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Comments

  • DexterMMODexterMMO Houston, TXPosts: 484Member

    they avoided 10 million "Whens Release?" "Can I play now" "How do I Play" "Give me beta access!" and ect threads... bravo to them, more time to develop, less time spent moderating.

    Everything I say is my opinion or personal preference. You may or may not find it useful to your cause but regardless I am entitled to it.

  • BrokenSpoonBrokenSpoon LondonPosts: 205Member

     


    Crazy that this is what’s troubling people... And they use Social networking sites;


    1. http://twitter.com/#!/guildwars2


    2. http://www.facebook.com/GuildWars2


    3. And Googles http://www.youtube.com/user/arenanetofficial


    .....

    All hail the Barn Owl! oh.. and the RED SQUIRREL!!!

  • UtukuMoonUtukuMoon ParisPosts: 1,066Member

    Originally posted by DarkPony

    Originally posted by Sylvarii


    Originally posted by DarkPony

    It's simply clever marketing tactics to have your fans go out and spread the gospel rather than contain them, in my opinion.

    Also it saves several mod and IT positions and your devs won't be stimulated to waste time on answering "Genuine concerns", "Open letters to Anet", etc, etc. That's a lot of time, money and effort saved while you stimulate your word of mouth marketing by not keeping them to yourself at the same time.

    If you look at how big the SWTOR forums were before launch (millions and millions of pageviews) and how much of the most zealous fans were "locked up" in there, there is some merrit to the tactic to have them spread out over multiple fansites, genre sites, etc. for the sake of word of mouth. At least pre-release.

    Glad it's your opinion because it seems like you are Just guessing the reason why lol.

    Anyway,don't be supprised if ArenaNet have a support forum for GW2,after all they have one for GW.

    https://forum.guildwars.com/forum

    It just makes sense: better word of mouth, less costs. Win-win for them. Can't blame 'em. And just a support forum isn't the same thing tbh.

    But personally I would really appreciate having realm forums as a tool to get your server together and well organized for WvWvW. In general realm forums work wonders to help shape communities and find likeminded people and new friends. SWToR didn't have realm forums and that really sucked in my opinion; community felt like anonymous grains of sand.

    Who said a support forum is the same thing?

     

    Anyway ,you can get all the other stuff on gw2guru,no need for a official gw2 forum.If you need help or tec then you have a support forum,that's plenty good enough.

    Forget about swtor,this is GW2 we are talking about,get that game out of your system.

  • catplaycatplay MarbellaPosts: 71Member



    Originally posted by Sylvarii


    Originally posted by DarkPony


    Originally posted by Sylvarii


    Originally posted by DarkPony

    It's simply clever marketing tactics to have your fans go out and spread the gospel rather than contain them, in my opinion.
    Also it saves several mod and IT positions and your devs won't be stimulated to waste time on answering "Genuine concerns", "Open letters to Anet", etc, etc. That's a lot of time, money and effort saved while you stimulate your word of mouth marketing by not keeping them to yourself at the same time.
    If you look at how big the SWTOR forums were before launch (millions and millions of pageviews) and how much of the most zealous fans were "locked up" in there, there is some merrit to the tactic to have them spread out over multiple fansites, genre sites, etc. for the sake of word of mouth. At least pre-release.

    Glad it's your opinion because it seems like you are Just guessing the reason why lol.
    Anyway,don't be supprised if ArenaNet have a support forum for GW2,after all they have one for GW.
    https://forum.guildwars.com/forum

    It just makes sense: better word of mouth, less costs. Win-win for them. Can't blame 'em. And just a support forum isn't the same thing tbh.
    But personally I would really appreciate having realm forums as a tool to get your server together and well organized for WvWvW. In general realm forums work wonders to help shape communities and find likeminded people and new friends. SWToR didn't have realm forums and that really sucked in my opinion; community felt like anonymous grains of sand.

    Who said a support forum is the same thing?
     
    Anyway ,you can get all the other stuff on gw2guru,no need for a official gw2 forum.If you need help or tec then you have a support forum,that's plenty good enough.
    Forget about swtor,this is GW2 we are talking about,get that game out of your system.

     
    gw2guru non guru or whatever, are no official sites and does not represent the company point of view and support. stop coming with this argument.
  • UtukuMoonUtukuMoon ParisPosts: 1,066Member

    Originally posted by Superduper69

    Originally posted by Sylvarii


    Originally posted by DarkPony


    Originally posted by Sylvarii


    Originally posted by DarkPony

    It's simply clever marketing tactics to have your fans go out and spread the gospel rather than contain them, in my opinion.

    Also it saves several mod and IT positions and your devs won't be stimulated to waste time on answering "Genuine concerns", "Open letters to Anet", etc, etc. That's a lot of time, money and effort saved while you stimulate your word of mouth marketing by not keeping them to yourself at the same time.

    If you look at how big the SWTOR forums were before launch (millions and millions of pageviews) and how much of the most zealous fans were "locked up" in there, there is some merrit to the tactic to have them spread out over multiple fansites, genre sites, etc. for the sake of word of mouth. At least pre-release.

    Glad it's your opinion because it seems like you are Just guessing the reason why lol.

    Anyway,don't be supprised if ArenaNet have a support forum for GW2,after all they have one for GW.

    https://forum.guildwars.com/forum

    It just makes sense: better word of mouth, less costs. Win-win for them. Can't blame 'em. And just a support forum isn't the same thing tbh.

    But personally I would really appreciate having realm forums as a tool to get your server together and well organized for WvWvW. In general realm forums work wonders to help shape communities and find likeminded people and new friends. SWToR didn't have realm forums and that really sucked in my opinion; community felt like anonymous grains of sand.

    Who said a support forum is the same thing?

     

    Anyway ,you can get all the other stuff on gw2guru,no need for a official gw2 forum.If you need help or tec then you have a support forum,that's plenty good enough.

    Forget about swtor,this is GW2 we are talking about,get that game out of your system.

    [mod edit]

    Nope,ArenaNet told us,i'm just relaying that information lol.

     

  • MavacarMavacar GothenburgPosts: 328Member
    True, they should make a forum and only let people who bought the game post in it, that's the difference between a mmo and a game. I would stop being sarcastic but then I took a small violin in the knee
  • UtukuMoonUtukuMoon ParisPosts: 1,066Member

    Originally posted by catplay

     






    Originally posted by Sylvarii






    Originally posted by DarkPony








    Originally posted by Sylvarii








    Originally posted by DarkPony



    It's simply clever marketing tactics to have your fans go out and spread the gospel rather than contain them, in my opinion.

    Also it saves several mod and IT positions and your devs won't be stimulated to waste time on answering "Genuine concerns", "Open letters to Anet", etc, etc. That's a lot of time, money and effort saved while you stimulate your word of mouth marketing by not keeping them to yourself at the same time.

    If you look at how big the SWTOR forums were before launch (millions and millions of pageviews) and how much of the most zealous fans were "locked up" in there, there is some merrit to the tactic to have them spread out over multiple fansites, genre sites, etc. for the sake of word of mouth. At least pre-release.






    Glad it's your opinion because it seems like you are Just guessing the reason why lol.

    Anyway,don't be supprised if ArenaNet have a support forum for GW2,after all they have one for GW.

    https://forum.guildwars.com/forum






    It just makes sense: better word of mouth, less costs. Win-win for them. Can't blame 'em. And just a support forum isn't the same thing tbh.

    But personally I would really appreciate having realm forums as a tool to get your server together and well organized for WvWvW. In general realm forums work wonders to help shape communities and find likeminded people and new friends. SWToR didn't have realm forums and that really sucked in my opinion; community felt like anonymous grains of sand.






    Who said a support forum is the same thing?

     

    Anyway ,you can get all the other stuff on gw2guru,no need for a official gw2 forum.If you need help or tec then you have a support forum,that's plenty good enough.

    Forget about swtor,this is GW2 we are talking about,get that game out of your system.






     

    gw2guru non guru or whatever, are no official sites and does not represent the company point of view and support. stop coming with this argument.

     

    Who said GW2GURU are official forums?

    No official forums,ArenaNet have said this,don't beat yourself up about it.ArenaNet post on GURU all the time,they are happy and most of their supporters are happy.

    You are wasting your time lol.

    You can always http://www.arena.net/contact/

  • catplaycatplay MarbellaPosts: 71Member

     






    Originally posted by Sylvarii



    Who said GW2GURU are official forums?

    No official forums,ArenaNet have said this,don't beat yourself up about it.ArenaNet post on GURU all the time,they are happy and most of their supporters are happy.

    You are wasting your time lol.

    You can always http://www.arena.net/contact/



     

    Yeah.. and this really sounds very serious for a company..

     

    "Folks, lets pass the ball to a random internet site"

    "Good idea!"

    "Yeah, let them make nice cash from ads also, just because we post from time to time"

    "Good idea!"

    "We should not worry about customers to much, overall, gw2guru is not our site, they can cry on whatever they want"

    "Good idea!"

    want me to continue?

     

  • KwintpodKwintpod derpPosts: 262Member

    Originally posted by catplay

     






    Originally posted by Sylvarii



    Who said GW2GURU are official forums?

    No official forums,ArenaNet have said this,don't beat yourself up about it.ArenaNet post on GURU all the time,they are happy and most of their supporters are happy.

    You are wasting your time lol.

    You can always http://www.arena.net/contact/




     

    Yeah.. and this really sounds very serious for a company..

     

    "Folks, lets pass the ball to a random internet site"

    "Good idea!"

    "Yeah, let them make nice cash from ads also, just because we post from time to time"

    "Good idea!"

    "We should not worry about customers to much, overall, gw2guru is not our site, they can cry on whatever they want"

    "Good idea!"

    want me to continue?

     

    Sure, I could use a laugh

  • UtukuMoonUtukuMoon ParisPosts: 1,066Member

    Originally posted by catplay

     






    Originally posted by Sylvarii



    Who said GW2GURU are official forums?

    No official forums,ArenaNet have said this,don't beat yourself up about it.ArenaNet post on GURU all the time,they are happy and most of their supporters are happy.

    You are wasting your time lol.

    You can always http://www.arena.net/contact/




     

    Yeah.. and this really sounds very serious for a company..

     

    "Folks, lets pass the ball to a random internet site"

    "Good idea!"

    "Yeah, let them make nice cash from ads also, just because we post from time to time"

    "Good idea!"

    "We should not worry about customers to much, overall, gw2guru is not our site, they can cry on whatever they want"

    "Good idea!"

    want me to continue?

     

    Please do,we are cracking up in the office.image

  • makkaalmakkaal BremenPosts: 48Member

     






    Originally posted by catplay

     

    "We should not worry about QQing, ungrateful fanboys sour about losing and generally being disproportionally hateful towards other players to much, overall, gw2guru is not our site, they can cry on whatever they want"



    Fixed that for you.

     

    Other than that - complaining about a company's marketing strategy? Really?

    Let me point out that, in fact, I couldn't care less about these first world problems. I'm just having fun.

  • WicoaWicoa LondonPosts: 1,602Member Uncommon

    Games these days need an official forum in the case of GW2 though I dont mind so much because there is no subscription.  However I do not play games (with a sub) that do not have official forums + server specific forums for community integration and organisation.

    It is essential in today's social media blabla.

    Lets look at the top mmorpgs number wise right now in the west

    WoW - Forums + Server Forums

    Lotro - Forums + Server Forums

    EvE - Forums 1 Shard

    Heck Ill chuck in a midranged oldie: city of heroes - Forums + Server Forums.

    These are the top and the most successful.

  • Superduper69Superduper69 Aurora, INPosts: 363Member

    Originally posted by Sylvarii

    Originally posted by catplay

     






    Originally posted by Sylvarii



    Who said GW2GURU are official forums?

    No official forums,ArenaNet have said this,don't beat yourself up about it.ArenaNet post on GURU all the time,they are happy and most of their supporters are happy.

    You are wasting your time lol.

    You can always http://www.arena.net/contact/




     

    Yeah.. and this really sounds very serious for a company..

     

    "Folks, lets pass the ball to a random internet site"

    "Good idea!"

    "Yeah, let them make nice cash from ads also, just because we post from time to time"

    "Good idea!"

    "We should not worry about customers to much, overall, gw2guru is not our site, they can cry on whatever they want"

    "Good idea!"

    want me to continue?

     

    Please do,we are cracking up in the office.image

    I can only guess the productivity of your work place.

  • UtukuMoonUtukuMoon ParisPosts: 1,066Member

    Originally posted by Superduper69

    Originally posted by Sylvarii


    Originally posted by catplay

     






    Originally posted by Sylvarii



    Who said GW2GURU are official forums?

    No official forums,ArenaNet have said this,don't beat yourself up about it.ArenaNet post on GURU all the time,they are happy and most of their supporters are happy.

    You are wasting your time lol.

    You can always http://www.arena.net/contact/




     

    Yeah.. and this really sounds very serious for a company..

     

    "Folks, lets pass the ball to a random internet site"

    "Good idea!"

    "Yeah, let them make nice cash from ads also, just because we post from time to time"

    "Good idea!"

    "We should not worry about customers to much, overall, gw2guru is not our site, they can cry on whatever they want"

    "Good idea!"

    want me to continue?

     

    Please do,we are cracking up in the office.image

    I can only guess the productivity of your work place.

    We often do the same but some how it seems to all come together,targets are reached and everybody get's paid.

    But that's a whole other topic,think we are talking about an official forum for GW2 and why ArenaNet choose not to have one.

    Any idea?

  • Superduper69Superduper69 Aurora, INPosts: 363Member

    Originally posted by Sylvarii

    Originally posted by Superduper69


    Originally posted by Sylvarii


    Originally posted by catplay

     






    Originally posted by Sylvarii



    Who said GW2GURU are official forums?

    No official forums,ArenaNet have said this,don't beat yourself up about it.ArenaNet post on GURU all the time,they are happy and most of their supporters are happy.

    You are wasting your time lol.

    You can always http://www.arena.net/contact/




     

    Yeah.. and this really sounds very serious for a company..

     

    "Folks, lets pass the ball to a random internet site"

    "Good idea!"

    "Yeah, let them make nice cash from ads also, just because we post from time to time"

    "Good idea!"

    "We should not worry about customers to much, overall, gw2guru is not our site, they can cry on whatever they want"

    "Good idea!"

    want me to continue?

     

    Please do,we are cracking up in the office.image

    I can only guess the productivity of your work place.

    We often do the same but some how it seems to all come together,targets are reached and everybody get's paid.

    But that's a whole other topic,think we are talking about an official forum for GW2 and why ArenaNet choose not to have one.

    Any idea?

    If you say so. 

     

  • CorvuscoCorvusco CurcurcurPosts: 153Member Uncommon

     I am sure they will have a forum up and running when they will release GW2.

  • BrokenSpoonBrokenSpoon LondonPosts: 205Member

    I am guessing its cheaper to have one maybe two employees focusing on social networking sites part of the time than run even more traffic through their web server and have one or two full time monitors to keep it civil... I think they have used the social web median perfectly and this debate on "they can't afford a forum" is pointless drivel... hmmk! 

    All hail the Barn Owl! oh.. and the RED SQUIRREL!!!

  • SkuallSkuall UnknowPosts: 1,281Member Uncommon

    Originally posted by Raven322

    The sooner the average MMO Joe realises no, his opinions do not matter, no he is not entitled to dictate how a game is played and no, no-one really does care what he thinks on game balance, the quicker MMO Developers can get back to focus on making good games.

    For all the screaming, actual player based change in games is minimal, and usually to a game's detriment when it is.

  • korent1991korent1991 CakovecPosts: 1,390Member

    Originally posted by catplay

     






    Originally posted by StriderXed

    I think they don't need a forum.






     

    Why so? Customers discussions/opinions/etc does not matter right?

     

    They are using GWGuru forum as their official source and they are communicating with fans trough that forum... so they have a place where they listen to complains, suggestions or answer to questions...They don't actually need an official forum since they are really active and available on the biggest fan forum. I haven't seen a company and devs answering to all these questions, taking suggestions and discussing with fans as much as anet on gwguru forums...

    Let's not forget they will have a new website before the game launches, and I think it'll have everything we'll need/want :)

    "Happiness is not a destination. It is a method of life."
    -------------------------------

    image
  • catplaycatplay MarbellaPosts: 71Member

    Originally posted by CristianCeo

     I am sure they will have a forum up and running when they will release GW2.

    I hope so, official is official, no matter what. I preffer to post on an official site and discuss instead anywhere else. In fact they made the game, they should assume this by default.

  • dinamsdinams Muriae, VAPosts: 1,362Member

    Originally posted by CristianCeo

     I am sure they will have a forum up and running when they will release GW2.

    put this expectation down if you don't want to be disappointed

    "It has potential"
    -Second most used phrase on existence
    "It sucks"
    -Most used phrase on existence

  • UnlightUnlight Ottawa, ONPosts: 2,540Member

    Originally posted by adam_nox

    Originally posted by ariboersma

    this is silly.. the next thing people will be complaining that Arenanet starts with an A and A is in EA OMG CONSPIRACY!!! They are still considering an official forum, they even did the whole "we cant comment on that" in a recent interview. WHo cares really... all official game forums do is turn into flame wars and the company has to monitor it. THere is already a few forums for that and Anet Devs frequent GW2 guru.

    uhh

    official forums are the difference between a serious mmo and a game.  It's not optional, if they think it is, they are being stupid.

    A "serious MMO" IS a game.

  • AcmegamerAcmegamer Selah, WAPosts: 337Member

    Originally posted by adam_nox

    Originally posted by ariboersma

    this is silly.. the next thing people will be complaining that Arenanet starts with an A and A is in EA OMG CONSPIRACY!!! They are still considering an official forum, they even did the whole "we cant comment on that" in a recent interview. WHo cares really... all official game forums do is turn into flame wars and the company has to monitor it. THere is already a few forums for that and Anet Devs frequent GW2 guru.

    uhh

    official forums are the difference between a serious mmo and a game.  It's not optional, if they think it is, they are being stupid.

     

     Disagree, it is optional. An optional pain in the ass to boot. I like that they don't run an offical forum personally. Most offical forums suck and are a waste of time. Not sure how you come off with opinion that only a serious mmo has forums. Which type of mmo? I don't do mmo-fps or MOBAs, maybe your requirement fits those genre of mmos?

     

     

     

  • TheCorrectedTheCorrected Golden, COPosts: 6Member

    I see a lot of MMOs do this and it bugs the hell out of me.

    A fansite is not a suitable replacement for an official forum.

  • UnlightUnlight Ottawa, ONPosts: 2,540Member

    Originally posted by lazjen

    Originally posted by catplay

    I am talking about OFFICIAL forum, I dont care about random internet web sites and what some devs visit. One dev do not represent a company.

    Between the wiki, the impending revamp of their website, gw2guru and social media services, I think they've got it well covered.

    I personally hate official forums because the moderators (usually company employees) there have to toe the company line.  You generally can't have negative opinion threads there because they'll get killed.  So, you never feel free to give constructive feedback because you never can be sure if the "ban hammer" will fall on you for doing so.

    Having been the victim of such an event, I'm never going to participate in official forums again.

    So, I'm glad that ANet aren't wasting any money on official forums.

    All those negative things exist in spades at Guru.  However, because ANet remains at arm's length, they don't have to take any responsibility for running 'their' forums like a gulag.  They get a free outlet for feedback without any of the responsibility, moral or financial, for operating it.

    Still, I hope they decide to open their own forums.  Whatever they do, I'm certain it won't be moderated as unprofessionally as Guru, where they put the inmates in charge of the asylum.

This discussion has been closed.