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I have a question for everyone that is upset about this staggered early game access.
Many people lately have criticized Bioware for how they have handled htis launch. I can understand some of the concerns people have had, but I don't share them. Even so, part of any business providing a service is customer service. Sometimes you may not agree with them, and they may even be totally wrong (the customer is not always right), but it doesn't matter. Sometimes a company has to suck it up, and do something they don't want to do, to make their customers happy.
That being said, I don't think now is one of those times. This launch is set in motion and there is no stopping it now. They have a plan and they are going to execute that plan, regardless of what you or I think.
So, since so many people seem to think they are doing it wrong, I would ask how you would do it better?
The only plan I have is to call in sick to work when I get the email. Could you imagine trying to prepare an MMO launch for the amount of players that are going to be hitting this game on launch day? For all we can tell, they are probably trying to cram 3-4 million people into this game within 1 week, and then throwing all the day of sales after launch on top of that! I can't think of too many companies that have done that with an mmo. Blizzard does with expansions, I guess, but this is an entire game.
If you want to answer this question, I want details. What are the the reasons why your ideas and plans would work? I want to know how much it's going to cost, how this is going to affect each and every aspect of this game your technical plans for hardware and networking, and your projections for how it's all going to hold up under that kind of stress.
Don't forget, Bioware has had to gather appropriate data samples to demonstrate exactly what the capacity of their network and servers is. Their goal is to never exceed that point. They acquired this data in the form of the giant weekend tests. In a controlled setting they tested the capacity of their technology thouroughly. They know exactly what that capacity is. How would you go about doing that? How would you implement that solution?
People seem to forget that this is, in all likeliehood, the biggest storm of people rushing an mmo on launch day we have ever seen. Seriously. How can we fault them for not wanting to let 4 million people hammer the crap out of them at the same exact minute. It's insane.
Look at how some other mmo launches have gone with way less people. They are terrible. Imagine what 4 million people are gonna do to your carefully laid plans. If you are going to give an answer to the question of how would you do it better, you have to account for the millions of players that are storming the gates.
If you read this post in it's entirety, I doubt that you can answer these questions. Most MMO developers and publishers have never had to account for that kind of rush. I absolutely do not see the reason why we shouldn't give them a little slack for this.
Otherwise this consumer base will never be happy with anything. If this launch goes smoothly with minimal lag/crashes/queuing, then it would be hard to argue that this wasn't the most successful launch in an mmo ever.
Some people keep telling those of us who appreciate the elegence and simplicity of their solution technically, that we're apologists or fanboys.
If you ask me, expecting and getting the most successful mmo launch ever, from a technical standpoint, is not being an apologist or a fanboy with blinders on. To me, that is supporting a company that is doing a damn fine job.
How would you do better then the best?
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