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May be so.
But wouldn't you think Blizzard would have an open poll that's open for two weeks to run ideas by the players before beginning work on such an idea, eg. Real ID, Premium WoW, Pandas, etc.
That way the majority would sway the changes. If some one was to complain that only a minority vote on the polls. Then who's fault is it for not voting? Not Blizzards.
Of course class balance is subject to personal bias and would be not be some thing for the public polls.