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Just a general watch out thread. Some people are starting to report that they were hacked after downloading some of these 3rd party DPS trackers and also after visiting some "fan sites" to use the soul calculator.
If you notice on the Rift boards a few of these are popping up. This game is getting pretty popular and some people see you as a source of income willing or unwilling.
Upgrade your anti-virus stuff.
/pray we get Authenticators someday
Hey, everyone – Our first week in Rift and we all know that the game has attracted all kinds of attention.
I’m sure it will come as no surprise that while a lot of the new, sudden attention is fantastic (you), some of it is a lot less great (those who enjoy stealing accounts and passwords).
We wanted to let you know about some of the things we’re doing, as well as some of the things that you can do to minimize the chance of going through the horrific experience of logging in one day to find that your main is now naked, having sold off all of its gear and mailed all the coin of to a plat selling ring.
HERE’S WHAT WE’VE DONE AND ARE DOING
Our network and platform teams have been spending a lot of time on this over the past few days, and they continue to as I write this. They’ve been tracking down the sources where hack attempts are originating, and ensuring that it’s as annoying and slow as we can possibly make it for hackers to try to brute force their way into accounts. (Brute Force hackers depend on being able to try many thousands/millions of logins very rapidly).
We're already locking out suspicious locations in the world from logging in.
We'll also be implementing Last-IP address protection as quickly as we can, to make sure that you have to doubly verify if you're logging on from a different location in the world.
We are working on two-factor authentication, to keep you even safer. We're evaluating these solutions with all due haste.
HERE’S WHAT YOU CAN DO
Whatever you do, do not download random “hack” “cheat” or “keygen” programs. In many cases, they just install a keylogger and send your credentials back to the gold farmers the next time you try to type it in.
And just in general, accounts that do manage to find a way to hack tend to be locked out within a few minutes of actually succeeding at something anyway.
Our servers watch this all by themselves so when clients do anything shady, people find themselves suddenly unable to log in, and eventually banned.
80% of the hacked accounts we've seen are from keyloggers -- People who have software on their machine that's capturing their info and sending straight to the hackers. If you're hacked and changing your password and they're still getting in, that's why! You have to scan your system. Changing your password alone will just send them the info the next time you log in.
That's why being careful with what you download and run is so vital, and why keeping your system clean and scanned is critical.
Some programs that you might find helpful are
Microsoft Security Essentials
SpyBot Search and Destroy
Run them. Scan your system. Then change your password to something that's got lowercase, uppercase, and punctuation in it.
IF YOU FIND YOURSELF IN THIS SITUATION
If your account has been compromised please know that you are our top priority and we are getting to you as quickly as possible. When submitting a ticket for assistance of this kind please ensure that you select “Hacked Account” as your category in order to get the fast possible resolution. Please also title your page as “hacked account” and include the character name and shard that has been compromised.