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how can we sign up if there is no help to sign up. meaning dl the game asks for cd code. we emailed them they said need to update our billing info. we do that still no cd code to start the rest of install. email them ack saying same thing as before saying we need the cd code to start the free trial billing info is updated. email back from them saying update billing info. this goes on for like 3 more emails. still no help from them i knew there was a reason i quit uo but for sims thought it might be differant. well gl trying the free trial if anyone figures how to get the cd code let me know.