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I've decided to join your Community having seen that there are a lot of experienced MMORPGs players who might be able to help me.
Let me write a short preface :
Tibia is a 2D mmorpg with an average of 40k ops started in 1997. I've joined it in 1998 and, even with some breaks due to RL matters, I'm still there around. Since winter 2005 we are dealing with an annoying issue: cheaters. Given that best part of you don't know Tibia, I won't post any boring detail and I go straight to the point adding just few infos to let you understand better which kind of help I'm asking here..
Tibia Rule Enforcement is basically based on a simple system: Rules, Customer Service, Gamemasters and Tutorship.
Each simple player can join Tutoship ranks through an automatic test and, after 3 months and no bad reports he receives the Orange Cape of Senior Tutor. When a Senior Tutor shows to have a great Tibia Knowledge, a fair and polite attitude and behaviour for a very long time, he can be eventually hired with the Gamemaster Blue Cape (active Rule Enforcement: banishments & co).
To deal with botters (30 days bann) has been always a Gamemasters' duty untill 2009, when CIP (Tibia legal owner) decided to change its anti-cheats strategy: an average of randomly selected 5k accounts banned each month between all automatically detected ones.
Basically, when an account is caught using illegal macroes, it receives 30 days banishment and a so called "final warning" (all out of final, since it vanishes 6 months after the date of the criminal record) but his illegally earnt cash/skills/levels aren't harmed by it. One year later the number of cheaters is almost the same.
All this said, since few days ago CIP launched an internal discussion between Tutorship and Gamemasters to rediscuss the Rule Enforcement policy, I'm here to ask you if you have ideas about how to fix this real plague and if the simple banishment is the only way to punish unfair players or there are alternatives already working in your MMORPGs.
All help will be really, really appreciated .