Funcom CEO Would Like Steam Reviews to be Region-Locked - Conan Exiles - MMORPG.com

SBFordSBFord Associate Editor - News ManagerThe CitadelMMORPG.COM Staff LegendaryPosts: 25,196
edited September 13 in News & Features Discussion

imageFuncom CEO Would Like Steam Reviews to be Region-Locked - Conan Exiles - MMORPG.com

Conan Exiles News - Funcom CEO Rui Casais would like to see Steam user reviews to be region locked. He cites that sometimes games get "review bombed" by disaffected users who may be having issues that are not present in other regions. Casais spoke with GamesIndustry.biz about a recent spate of "review bombs" launched at Conan Exiles by Chinese users as his case-in-point.

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Comments

  • TalulaRoseTalulaRose Long Island, NYMember UncommonPosts: 962
    But hey, lets reskin TSW as a new game but use the old favorable reviews for the new game.

    FunCon logic...such a shady company.
    Ir1shguyPo_ggCapodecina
  • laseritlaserit Vancouver, BCMember EpicPosts: 4,814
    But hey, lets reskin TSW as a new game but use the old favorable reviews for the new game.

    FunCon logic...such a shady company.
    Meh

    I've never had an issue getting my moneys worth out of their products.
    cmacqAlomarTorvalIr1shguymgilbrtsn

    "Be water my friend" - Bruce Lee

  • ShadanwolfShadanwolf Member UncommonPosts: 2,320
    The ignorant peasants must have their news filtered and shaped. Sounds familiar.
    Raquisforcelimagearchin13
  • laxielaxie UK - Leamington SpaMember RarePosts: 760
    Review bombing has the potential to completely tank a release of a game. Fair enough if the players' concerns are justified, but people are becoming more and more sensitive as of late. I can see people tanking a sci-fi game because it only has blue, green and yellow alien species, lacking orange ones.

    The curator system Steam is pushing may be a good solution. This is where popular content producers (e.g. community leaders, YouTubers, media outlets) are able to recommend or not recommend games directly through the Steam platform. Many of these make more balanced arguments, or at least have a stable track record - if you usually agree/disagree with an outlet, you can trust their judgement on a new game.

    I'd like to see the curator system expanded, at the expense of the Steam review number generated by the community. As it stands currently, Steam places too much value on player's collective ratings, making it the primary visible metric of whether a game is good or not.
    Torvalforcelima
  • SBFordSBFord Associate Editor - News Manager The CitadelMMORPG.COM Staff LegendaryPosts: 25,196
    @laxie Not all that long ago, people review bombed Sonic Mania because of DRM -- not because of the game or its quality, but because they were unhappy with DRM. 

    I totally agree on the curator system. I'd like to see them throw away the Metacritic-like user review system. 
    laxieJeroKaneTorval

    ¯\_(ツ)_/¯ 

    Currently reading: The Unwomanly Face of War  ~Svetlana Alexievich (recommended reading)
                                The Inheritance Trilogy
    ~NK Jemisin

  • DEXA88DEXA88 VarnaMember UncommonPosts: 61
    Funcom should be sued over refunds because even after so much time the game still dosen't run properly
  • coretex666coretex666 PragueMember RarePosts: 3,201
    Makes sense.
  • AvarixAvarix Chicago, ILMember UncommonPosts: 567
    I'm okay with this. In fact, I wish a lot more areas on the internet were region locked.
  • alkarionlogalkarionlog SMember UncommonPosts: 1,410
    SBFord said:
    @laxie Not all that long ago, people review bombed Sonic Mania because of DRM -- not because of the game or its quality, but because they were unhappy with DRM. 

    I totally agree on the curator system. I'd like to see them throw away the Metacritic-like user review system. 
    and I consider it a valid tactic, everytime someone think he can control things for his gain he learn he can't in the worse way for then

    FOR HONOR, FOR FREEDOM.... and for some money.
    image

  • RenoakuRenoaku Member RarePosts: 2,255

    SBFord said:

    @laxie Not all that long ago, people review bombed Sonic Mania because of DRM -- not because of the game or its quality, but because they were unhappy with DRM. 

    I totally agree on the curator system. I'd like to see them throw away the Metacritic-like user review system. 



    They got review bombed because of Denuvo, for one I don't trust Denuvo, I purchased Conan Exiles, and removed it from my drive as well as wiped my drive to be sure I got rid of it all together.

    Denuvo left their servers wide open to people to access private emails and other files as seen in this news article, anyone who contacted denuvo including myself within a certain time perioid had personal emails and files leaked.

    https://kotaku.com/report-denuvo-website-leaks-private-company-emails-1792023955

    This is why I don't trust Denuvo as part of a DRM in any game, and that is excluding performance issues and having Denuvo in a game itself causing a game to take more resources than actually needed to play a game.

    When it comes down to it I respect developers and I buy my games I don't pirate, but there is no way I am going to line the pockets of Developers by purchasing their games with Malicious 3rd party DRM, that said I know discussing piracy on these forums are not allowed but generally speaking I am seeing every Denuvo game get cracked within 5 days - 2 weeks of release at max so the only customers its hurting are those who are funding the developers, pirates don't have to worry about Denuvo because they can play it DRM free but us as customers are stuck with a game taking extra resources and having to have access to the internet to verify once in awhile among other things is not something I want to put up with.

    Yes I would leave Sonic Mania, or any other game such as Conan Exiles negative reviews just because they use a malicious DRM, there are other legitimate DRM that can be used such as "Steam" "Origins" or "Uplay" these do not impact performance, or encrypt a game in a VM system the same way that Denuvo does which is the problem with Denuvo and why it raises concerns.

    Generally speaking "The Witcher 3" made millions and they didn't use any DRM, but also generally speaking about being a pirate, not naming any games to download a 30GB game for example with multi-layer Proxy's would take me no more than 8 Real Life hours which is why DRM is useless and why the developers need to drop Denuvo all together and support its paying customers such as myself.

    I respect developers are great people and without them we wouldn't have good games so I believe in paying for their works, talent, and time but I am not willing to pay for Denuvo.
    KyleranunfilteredJWGdemami
  • alkarionlogalkarionlog SMember UncommonPosts: 1,410
    Renoaku said:

    SBFord said:

    @laxie Not all that long ago, people review bombed Sonic Mania because of DRM -- not because of the game or its quality, but because they were unhappy with DRM. 

    I totally agree on the curator system. I'd like to see them throw away the Metacritic-like user review system. 



    They got review bombed because of Denuvo, for one I don't trust Denuvo, I purchased Conan Exiles, and removed it from my drive as well as wiped my drive to be sure I got rid of it all together.

    Denuvo left their servers wide open to people to access private emails and other files as seen in this news article, anyone who contacted denuvo including myself within a certain time perioid had personal emails and files leaked.

    https://kotaku.com/report-denuvo-website-leaks-private-company-emails-1792023955

    This is why I don't trust Denuvo as part of a DRM in any game, and that is excluding performance issues and having Denuvo in a game itself causing a game to take more resources than actually needed to play a game.

    When it comes down to it I respect developers and I buy my games I don't pirate, but there is no way I am going to line the pockets of Developers by purchasing their games with Malicious 3rd party DRM, that said I know discussing piracy on these forums are not allowed but generally speaking I am seeing every Denuvo game get cracked within 5 days - 2 weeks of release at max so the only customers its hurting are those who are funding the developers, pirates don't have to worry about Denuvo because they can play it DRM free but us as customers are stuck with a game taking extra resources and having to have access to the internet to verify once in awhile among other things is not something I want to put up with.

    Yes I would leave Sonic Mania, or any other game such as Conan Exiles negative reviews just because they use a malicious DRM, there are other legitimate DRM that can be used such as "Steam" "Origins" or "Uplay" these do not impact performance, or encrypt a game in a VM system the same way that Denuvo does which is the problem with Denuvo and why it raises concerns.

    Generally speaking "The Witcher 3" made millions and they didn't use any DRM, but also generally speaking about being a pirate, not naming any games to download a 30GB game for example with multi-layer Proxy's would take me no more than 8 Real Life hours which is why DRM is useless and why the developers need to drop Denuvo all together and support its paying customers such as myself.

    I respect developers are great people and without them we wouldn't have good games so I believe in paying for their works, talent, and time but I am not willing to pay for Denuvo.
    actually no DRM stop piracy, and all DRM leave some kind of backdoor to be used, that is just something company hope to do to "protect" they gains, but only thing I see is you are forced to register with you need to give your info, so then they sell this info, so all drm really do is not protect the game or program, but give a new form of revenue based on all the info the users are forced to give if they want to play legal, myself just to spite this kind of thing I don't pay for this games, and if the game really is interesting enough I will get the pirated copy of it finish it once then move on, you know what really make you lose my money? stupidity

    FOR HONOR, FOR FREEDOM.... and for some money.
    image

  • KyleranKyleran Paradise City, FLMember LegendaryPosts: 26,057
    Renoaku said:

    SBFord said:

    @laxie Not all that long ago, people review bombed Sonic Mania because of DRM -- not because of the game or its quality, but because they were unhappy with DRM. 

    I totally agree on the curator system. I'd like to see them throw away the Metacritic-like user review system. 



    They got review bombed because of Denuvo, for one I don't trust Denuvo, I purchased Conan Exiles, and removed it from my drive as well as wiped my drive to be sure I got rid of it all together.

    Denuvo left their servers wide open to people to access private emails and other files as seen in this news article, anyone who contacted denuvo including myself within a certain time perioid had personal emails and files leaked.

    https://kotaku.com/report-denuvo-website-leaks-private-company-emails-1792023955

    This is why I don't trust Denuvo as part of a DRM in any game, and that is excluding performance issues and having Denuvo in a game itself causing a game to take more resources than actually needed to play a game.

    When it comes down to it I respect developers and I buy my games I don't pirate, but there is no way I am going to line the pockets of Developers by purchasing their games with Malicious 3rd party DRM, that said I know discussing piracy on these forums are not allowed but generally speaking I am seeing every Denuvo game get cracked within 5 days - 2 weeks of release at max so the only customers its hurting are those who are funding the developers, pirates don't have to worry about Denuvo because they can play it DRM free but us as customers are stuck with a game taking extra resources and having to have access to the internet to verify once in awhile among other things is not something I want to put up with.

    Yes I would leave Sonic Mania, or any other game such as Conan Exiles negative reviews just because they use a malicious DRM, there are other legitimate DRM that can be used such as "Steam" "Origins" or "Uplay" these do not impact performance, or encrypt a game in a VM system the same way that Denuvo does which is the problem with Denuvo and why it raises concerns.

    Generally speaking "The Witcher 3" made millions and they didn't use any DRM, but also generally speaking about being a pirate, not naming any games to download a 30GB game for example with multi-layer Proxy's would take me no more than 8 Real Life hours which is why DRM is useless and why the developers need to drop Denuvo all together and support its paying customers such as myself.

    I respect developers are great people and without them we wouldn't have good games so I believe in paying for their works, talent, and time but I am not willing to pay for Denuvo.
    Off topic and lost in the weeds...again.

    You have presented no evidence the Steam review bombs are due to Denuvo, in fact didnt you say Steam doesn't use it?
    Torval

    On hiatus from EVE Online since Dec 2016 - Screw off-grid PVE boosting changes

    In my day MMORPG's were so hard we fought our way through dungeons in the snow, uphill both ways.

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  • AlomarAlomar Middle EarthMember RarePosts: 863
    That's actually not a half bad idea. If the Chinese can't steal your intellectual property online, they do it in video games while you sleep, if they can't do that they review bomb your game lol.
    Fortes Fortuna Iuvat

    18 year MMO veteran 
    Retired PvP Raid Leader 
    Lover of The Witcher & CD Projekt Red

  • AnirethAnireth Member UncommonPosts: 911
    So the Chinese don't like his game (as evident by the reviews), and probably don't buy it as much and certainly less things from cash shop etc., and he's surprised they didn't make much revenue?

    And often, especially with MMOs, issues in one region do affect regions that are behind. I don't know how western devs do it for asian releases, but many asian games suffer from bad maintenance procedures, not enough servers etc. And they care this *over* to the west. Nothing has changed.

    I also think it's impossible due due fair region locking. In his example, the guy from New Zeland gives the game a bad rating because the servers are far away, and the one in Gemany gives it a good rating because the servers are close. So far so good. But what if they actually play together? Or at least on the same *physical* servers, even if the game instances are different?

    He also forgets to say that it works the other way round as well. Game is *the bomb* in one region - "overwhelmingly positive". Gets released with half the content, double the price and still uses the overseas servers in another region? Well, reviews say "overwhelmingly positive"; so no one will even try to find out that stuff.

    I vastly prefer a simply majority vote like Steam does, or the user reviews on Metacritic. The opinion of any single person is unlikely to always be my own. And major gaming magazines have shown over the last couple of decades (!!) that they are not capable on giving earnest reviews. Whether it's because they can only afford to play each game 2-3 hours, they are incapable of seeing faults, they don't want to..no idea. But i know that it doesn't work.

    Replacing these people with Youtube stars doesn't change anything.

    12k votes might not actually meet my personal opinion either, but especially over time it averages out. And if they just pulled a fast on in China it might not affect me directly and/or immediately, but it's certainly good to know.

    At best i can imagine seperating the votes (Which i still don't like) but the moment they hide other regions votes, it's over. If they can get away with doing shit in one region and repeat it in another because nobody knows, they'll do it. I've seen *price differences* of 400% between Germany and the US. Heck, i've seen it between Germany and the UK. I've seen the UK paying less than e.g. Romania. Thats not taxes, spending power or anything. It's greed, and knowing they can get away with it.

    Tl;dr: Worst idea ever.
    AlomarTheScavenger

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    And then I'll rise with the tide with a lust for life, I'll
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  • ElsaboltsElsabolts Anderson, InMember RarePosts: 3,122
    Why not just stop reviewing Funcom games here ?
    " Life Liberty and the Pursuit of Those Who  Would Threaten It "
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  • TorvalTorval Member LegendaryPosts: 14,156
    It's a good point. Steam ratings are trash. You can often find a good review or two if you're willing to read through the vast sea of hurr durr boneheadedness.

    I like the curator input, although I get the feeling that's being gamed like YouTube personalities have done on that platform.

    One feature I like is in the upper right corner of the store page Steam tells me why it thinks I may like this game. It's related to games I play, or my friends list has a lot of people who own it, or whatever.
    Panther2103Alomar
  • FrodoFraginsFrodoFragins Manchester, NHMember RarePosts: 3,621
    I was ready to rip them a new one. But if they have to use a chinese company to run those servers and they mess it up. It probably is quite unfair to lump them in with all other countries. Maybe a title difference should be used if that's a concern.
  • TorvalTorval Member LegendaryPosts: 14,156
    I was ready to rip them a new one. But if they have to use a chinese company to run those servers and they mess it up. It probably is quite unfair to lump them in with all other countries. Maybe a title difference should be used if that's a concern.

    What if you could easily filter ratings results by region? So instead of them being unavailable you can choose and shape the results how you want. That sort of filtering can add quality and depth to data making it more useful information.
    SBFordAlomar
  • ShaighShaigh Member RarePosts: 1,435
    Its not like the game had good reviews to begin with.
    forcelimaTheScavenger
    The cynic knows the price of everything and the value of nothing.
  • RobbgobbRobbgobb Dallas, TXMember UncommonPosts: 526
    I disagree with region lock though a filtered by the region of a person looking at the reviews probably would be ok. I think besides just a general review score that having one show what each region is reviewing a game at would be nice. Reviews in a region say it is bad so I go to look why that it is so bad there and see the reason. Then I know if the reason is valid, if it affects me, and so on. I disagree if just region locking so others can't be influenced because things are bad in one place.
  • SBFordSBFord Associate Editor - News Manager The CitadelMMORPG.COM Staff LegendaryPosts: 25,196
    edited September 13
    Maybe one way to do it would be have the default review rating / written reviews be those from your region. However, there could be a drop box, perhaps, that allows you to see a different region.

    OR -- instead of a single review rating breakdown at the top of the page, put regional ratings together:

    NA - xxx recent reviews mostly positive
            xxx overall reviews mostly positive

    CH - xxx recent reviews mostly negative
            xxx overall reviews neutral

    Or something like that. Then people could dig around and find out why there are discrepancies, if any.
    Post edited by SBFord on
    Torval

    ¯\_(ツ)_/¯ 

    Currently reading: The Unwomanly Face of War  ~Svetlana Alexievich (recommended reading)
                                The Inheritance Trilogy
    ~NK Jemisin

  • BruceYeeBruceYee Member RarePosts: 952
    Or make it so you can't leave a review unless you have played over the refund mark.

    This region locking proposal by Funcom is with hope that in your area you won't see negative reviews and buy the game.

    If they change it for Funcom they should change it for all games cause it would be unfair if they don't.
  • TorvalTorval Member LegendaryPosts: 14,156
    They should change it for all games. Valve needs to do something with their ratings system. It sucks.
    SBFord
  • ShaighShaigh Member RarePosts: 1,435
    SBFord said:
    Maybe one way to do it would be have the default review rating / written reviews be those from your region. However, there could be a drop box, perhaps, that allows you to see a different region.

    OR -- instead of a single review rating breakdown at the top of the page, put regional ratings together:

    NA - xxx recent reviews mostly positive
            xxx overall reviews mostly positive

    CH - xxx recent reviews mostly negative
            xxx overall reviews neutral

    Or something like that. Then people could dig around and find out why there are discrepancies, if any.
    You can look for reviews ratings written in your language, handy when it comes to translations and localized games.

    The real problem here is that they are selling copies in a region where people can't play it.
    SBFord
    The cynic knows the price of everything and the value of nothing.
  • FrodoFraginsFrodoFragins Manchester, NHMember RarePosts: 3,621
    Torval said:
    I was ready to rip them a new one. But if they have to use a chinese company to run those servers and they mess it up. It probably is quite unfair to lump them in with all other countries. Maybe a title difference should be used if that's a concern.

    What if you could easily filter ratings results by region? So instead of them being unavailable you can choose and shape the results how you want. That sort of filtering can add quality and depth to data making it more useful information.
    filtering only works if the person knows about it and knows that the clients/servers have major differences.
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