Since ESO was launched it's come in two editions, the normal and the imperial edition. They've always offered an upgrade to the imperial edition for those that want it. Nothing unusual there, pretty much all games do this stuff.
It turns out though that now, if you buy the account upgrade, it only works on the server you bought it on and not your account. So you have to buy it separately for each server. They don't tell you this when you buy it, the game lists it as an account upgrade that gives you "all the perks of the imperial edition", when it obviously doesn't.
There's a thread over here:
http://forums.elderscrollsonline.com/en-GB/discussion/232691
Comments
I hope they didn't do it on purpose, that would be pretty lame.
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If you did buy the collectors edition BEFORE it went into F2P mode and made your account then that would have covered both servers (as long as you had a character on it).
But yes, if you like to play on both servers (EU and US) then it will cost you twice as much, and that i dont agree with either, it should be account based.
However my friend, the information was given on this before it went into F2P mode, on the main ESO website.
If they made it clear, I'd say it was a bad deal and they were money grabbing. But when they tell you you're getting one thing, and find you've only got half, I think it's more than that.
It's not like PvP player will all of a sudden want to play on PvE servers and the opposite.
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Even those who got the console transfer for $20 (including the console version of the game) had the Imperial edition and explorer pack entitlement transferred to the console.
They should have kept the Imp edition, explorer pack and DLC sales account wide as well. To add to the confusion, if you buy a DLC outright, it''s only for the one megaserver. But if you get use of all DLCs without paying by virtue of being subbed, that happens account wide because subs apply to both the US and EU megaserver.
They should just get their heads out of their ass and realize that there wouldn't be a hell of a lot of people who play in both the EU and US servers anyway (especially not with the other idiotic requirement that has been with us since launch of needing to have another 40+ GB of the identical game files to do so.) The impact on potential sales would be tiny and they'd get a huge boost on good will to boot.
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Also, who gives a rodents donkey if something was stated in the forums. If a statement on the packaging or store page for an item says it has something it doesn't, then it's wrong and needs to be corrected. Otherwise it's a hairy customer service issue, and possible fraud based in false advertising. (ianal)
What's so hard to understand about that?
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Oh, so you the buyer gets to decide what the seller is selling you?
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