Launch pad unable to connect

vtravi

I can't log onto the game on my main PC. It works on my laptop. When the Launcher comes up it says Unable to connect. 

I googled the problem and have tried the troubleshooting things mentioned :

If you are still encountering this issue I would suggest that you reset your Internet options by following these instructions: Go to Start > Control Panel > Internet Options > Click the Advanced Tab. On the Advanced Tab Afterward click Reset > Delete Personal Settings > and click Ok. Then go back on the Internet Options and on the advanced tab, scroll down to Security and un-check "Check Server Certificate Revocation" and "Do Not Save Encrypted Pages to Disk" then click on Ok.

I Put in a ticket a few days ago with no answer and they disabled the call center. So I am wondering if anyone has any ideas?

 

Bucketloader

Could maybe try this

https://help.daybreakgames.com/app/answers/detail/a_id/12981/kw/launchpad

Wizardry

You tried at the exact same time as your laptop?

I ask because they tend to bring servers down a ridiculous amount of times,like every day or every 2-3 days.Usually if you cannot connect it is because the server is down.

vtravi

My Laptop is brand new and the game worked right off the bat with no problem. 

My main PC it never worked. 

 

Thank you Bucketloader, I just Tried those and still no good. Thanks for response though

 

kitarad

Try changing your default browser because it uses the browser to connect. I recall some discussion here on that awhile ago.

 

https://forums.daybreakgames.com/eq/index.php?threads/fix-for-the-4-404-error-with-launchpad.214344/page-2

 

Try Corlen's suggestion

vtravi

Originally posted by kitarad

Try changing your default browser because it uses the browser to connect. I recall some discussion here on that awhile ago.

 

https://forums.daybreakgames.com/eq/index.php?threads/fix-for-the-4-404-error-with-launchpad.214344/page-2

 

Try Corlen's suggestion

That didn't work either. Thanks though

Storm_Cloud

I had a issue connecting the other day as well.

 

After updating the drivers for the graphic card to the latest version, everything worked smoothly again.

 

vtravi

Originally posted by Storm_Cloud

I had a issue connecting the other day as well.

 

After updating the drivers for the graphic card to the latest version, everything worked smoothly again.

 

Hmm, that's a good idea. I am at work, but when I get home I will try that.