Not replying to emails

firedeath1234firedeath1234 San Jose, CAMember Posts: 1

I've sent numerous emails to support@wizard101.com and community@wizard101.com and have received no replies.  My account was recently banned and i have received no explanation. I didnt receive any email after my account was banned

Comments

  • SovrathSovrath Boston Area, MAMember LegendaryPosts: 22,860

    Many companies will not give you an explanation, just one e-mail stating you were banned for breaking one of their rules.

    I went to the site but don't see a phone number. They do say that numerous tickets/e-mails can slow down the process. Not sure if that's the issue.

     

     




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