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Ok, first off I know nothing about how graphic engines work, their cost and how much they have to do with the art in a game, so my idea here could be a complete pipe dream or fantasy, but if only....
In eq2 you have the option of selecting a character 'model' type. US type or European type, I believe. When selecting one or the other, your character's appearence completely changes. So, why not have the same type of option in EQN but on a larger scale.
Meaning, suppose you had to versions of EQN. One called EQN-YA (young adult) and EQN-MA (mature adult). When installing the software, you select which type you want. The YA version is the current cartooney style version many of the vets don't like and the MA version could be more in line with eq2 graphics but better since that is a 10 year old game.
Now you reach the new target younger audience and also keep the Vets dedicated to EQ1 and EQ2.
Again, not knowing anything about graphic engines, cost, etc.. this could be something that is just too costly a risk for them to take, but how awesome would it be to have the option to pick one or the other - the best of both worlds.
Play with my kids on EQN - YA and then later with my adult friends on EQN - MA. This of course assumes that many of the vets will not play the cartooney version. Me personally, if the game is fun it's fun, but I do prefer a non - cartooney graphic game so wish this was even possible.
I know, I like dreaming.