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Being Charged 14.99 Up front Beforre 30 Days???
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People have the right to upset if they are being charged ahead of 30 days. For apologists nothing ever is a big deal.
If this is the case, you are correct. Don't screw with people's money. That said, from what I read on the official forums... this is actually a pre-authorization and not a charge. Even many of the original complainers now realize this. but again, if you were in fact CHARGED you should be mad.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
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Well clearly you have not read all my posts on this thread wow. Yes of course I have entered my retail key that is the only way you would be asked for a sub.
That is what i wrote on last page too, entering retail key takes you to sub page by default. No surprise he didn't even bother to read and rushed straight to defend Zenimax.
I was charged 15 bucks too so you are not alone. I sent in a ticket for refund.
Jesus, seriously people. If it was an error, call their billing department and get it sorted out like a normal person would. Stop making posts on forums trying to raise hell over an error.
Use due diligence and let them know they have to fix it and get it done. And for the "omg i cant believe they did this to you!".......it was an error on Zenimax's part and they know it.....its not some tricky super conspiracy bait and switch to steal your money.
Warhammer/Mythic had the same, multiple charges I think some lost as much as $1000+ from their Bank accounts, of course it was reimbursed later. Still quite the snafu.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
You know you're one of the first to call a fan out for the opposite of this kind of thing. I'm sorry but do you really think they can get away with stealing peoples money? When the company is admitting to possible defunct charges, how hard do you really think it's going to be to reverse this charge?
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
Exactly that was the point of the post at the start to let folks now wether a pre auth or a charge(most mmos never do the full sub amount ever as a hold or charge up front0
but it slowly unraveled lol but yeah either way I love the game it was just a pooor choice for a merchant they are using to process their subs I am sure the processor is not a great one.
I didn't have to set up a Subscription and I'm hardly a fan. I'm tired of people making generalizations based on ignorance.
Where have all the "good" shills gone?
This statement seems to cover pretty much everything TESO marketing and billing does.
Yeah sure..even though putting the retail key takes you to sub page and there is no way to validate it without setting up a sub first.
Stop talking BS.
So keep in mind i'm using American Express card and I alerted them to my payment method in my inital response via email and on phone. Here is the response just pointing out AMEX is not mentioned and I am clearly using that.
Response By Email (Linwood) (04/03/2014 09:47 PM)
Players setting up their subscription plan using Visa, MasterCard or PayPal may see an initial transaction against their account. However, this transaction is only temporary. The charge represents an authorization check against the account provided, and will be removed once the authorization check is complete. American Express card holders may see a transaction this may not be a hold but a charge due to our merchant and the charge against their account may take anywhere from 30-60 days to resolve.
If you have any further questions or problems, any of us here at the Elder Scrolls Online Support Team will be happy to assist you with them.
Sincerely,
Linwood F.
ESO Support Team
Yeah typical chain response.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
There where no "keys" for pre-orders.
Where have all the "good" shills gone?
clearly man your a troll here have some food
Clearly you have no idea what youre talking about, my account DOES NOT have a Subscription.
Where have all the "good" shills gone?
Huh? i got three keys.
One for pre purchase which gave me early access, one for bonus explorer pack and i got another one today for the release date.
Its ironic that you were the one calling other ignorants when you yourself don't know half of what you are saying.
HE was certainly not trolling there, he's right ..well partially. some people have not received keys for retail yet, one reason you always see the annual extended early access post at every launch. Many haven't received their actual box either.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
The worst thing I've seen is Square used to delete every FFXI account after 3 months of inactivity forcing you to rebuy the game if you want to play again.
This is up there though lol
Thanks....I did the digital pre-order and never received any key.
Where have all the "good" shills gone?