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Diablo 3 added voice chat to the ps3 version and many peeps left the pc version just for that. You don't have to have voice chat but for group chat, so why didn't they add it?
End of line.
They also should have added EQ Next Landmark housing
Interactive Objects in the game world
BCNM's or Rare mob spawns in camps
Crafting that's Second to best gear in game.
A way to farm a decent living without feeling like a Chinese gold farmer.
Rewards besides tomestones for dungeons.
But they did not add these things, and if you think they'll add voice chat, look at that list above again.