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Holiday Support...[mod edit]

ilivesilives Fort Dodge, KSPosts: 418Member

"Due to the holidays our support will be limited. Please prepare for this as there will be longer than normal wait times."

http://www.mortalonline.com/forums/threads/holiday-support.94415/

[mod edit]

Where have all the "good" shills gone?

Comments

  • ToferioToferio RandomPosts: 1,403Member Uncommon
    Well, it is Christmas coming up after all.. Not everyone can outsource support to india. 
  • ilivesilives Fort Dodge, KSPosts: 418Member
    Originally posted by Toferio
    Well, it is Christmas coming up after all.. Not everyone can outsource support to india. 

    Why not take a month + off?

    Where have all the "good" shills gone?

  • Slapshot1188Slapshot1188 Boca Raton, FLPosts: 4,502Member Uncommon

    What holiday is/was it in Sweden?

     

    "I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator

    Starvault's reponse to criticism related to having a handful of players as the official "test" team for a supposed MMO: "We've just have another 10ish folk kind enough to voulenteer added tot the test team" (SIC) This explains much about the state of the game :-)

  • DMKanoDMKano Gamercentral, AKPosts: 8,523Member Uncommon
    Originally posted by Toferio
    Well, it is Christmas coming up after all.. Not everyone can outsource support to india. 

    I am not aware of a single major game company that has India based game support.

  • ilivesilives Fort Dodge, KSPosts: 418Member
    Originally posted by DMKano
    Originally posted by Toferio
    Well, it is Christmas coming up after all.. Not everyone can outsource support to india. 

    I am not aware of a single major game company that has India based game support.

    Doesn't SV support consist of 1 person?

    Where have all the "good" shills gone?

  • ilivesilives Fort Dodge, KSPosts: 418Member
    Originally posted by Slapshot1188

    What holiday is/was it in Sweden?

     

    There wasn't any.

    Where have all the "good" shills gone?

  • ToferioToferio RandomPosts: 1,403Member Uncommon
    Originally posted by Slapshot1188

    What holiday is/was it in Sweden?

     

    Pretty sure they mean Christmas, it is in a few weeks after all.

  • teddy_bareteddy_bare Washington, NJPosts: 398Member Uncommon
    Originally posted by DMKano
    Originally posted by Toferio
    Well, it is Christmas coming up after all.. Not everyone can outsource support to india. 

    I am not aware of a single major game company that has India based game support.

    I know for sure that Microsoft does, at least for their 1st tier support, if your ticket gets elevated you usually get someone closer to home.

    There is at least one other publisher that I contacted for support and I got someone named Atmanand (not really the name of the person I spoke w/ but if you get the reference +1 for you) I could barely understand, I'm not 100% so I won't throw out the name of the company I think it might be.

    image
  • deathshrouddeathshroud londonPosts: 1,366Member
    sv usually take 2 weeks off at christmas

    there are 2 types of mmo, imitators and innovaters.

  • deathshrouddeathshroud londonPosts: 1,366Member
    Originally posted by ilives
    Originally posted by deathshroud
    sv usually take 2 weeks off at christmas

    [mod edit]

    i doubt they have started their christmas holidays yet, but when they do expect 0 support

    there are 2 types of mmo, imitators and innovaters.

  • LahuzerLahuzer BorPosts: 666Member Uncommon
    Originally posted by ilives
    Originally posted by deathshroud
    sv usually take 2 weeks off at christmas

    [mod edit]

    Well, they haven't started yet. They are hard at work on character revamp... Your reading WAAAAAAAAAAY to much into that statement. They are talking bout the christmas holidays. At least that's what I read into it. If you just glance alittle at their forums they are very active and talk to the players about this upcoming patch etc.

    And they ARE a small crew so ofc the support will be less during christmas time. At least they are upfront with it. Dunno how some1 can try to make this statement into a bad "LOL" statement.

  • LahuzerLahuzer BorPosts: 666Member Uncommon
    Originally posted by ilives
    Originally posted by Toferio
    Well, it is Christmas coming up after all.. Not everyone can outsource support to india. 

    Why not take a month + off?

    Why on earth should they take a month + off? That's just stupid.

  • asmkm22asmkm22 Anchorage, AKPosts: 1,788Member
    Originally posted by DMKano
    Originally posted by Toferio
    Well, it is Christmas coming up after all.. Not everyone can outsource support to india. 

    I am not aware of a single major game company that has India based game support.

    EA support takes gets you in touch with people in India.  Just go start a online chat ticket and speak to someone named Abhishek.

    You make me like charity

  • ilivesilives Fort Dodge, KSPosts: 418Member
    Originally posted by Lahuzer
    Originally posted by ilives
    Originally posted by Toferio
    Well, it is Christmas coming up after all.. Not everyone can outsource support to india. 

    Why not take a month + off?

    Why on earth should they take a month + off? That's just stupid.

    Yet, here we are.   It was posted the day before Thanksgiving (Lead GM Discord is in the US) and stated "Holidays". (as in plural)

    Where have all the "good" shills gone?

  • LahuzerLahuzer BorPosts: 666Member Uncommon
    Originally posted by ilives
    Originally posted by Lahuzer
    Originally posted by ilives
    Originally posted by Toferio
    Well, it is Christmas coming up after all.. Not everyone can outsource support to india. 

    Why not take a month + off?

    Why on earth should they take a month + off? That's just stupid.

    Yet, here we are.   It was posted the day before Thanksgiving (Lead GM Discord is in the US) and stated "Holidays". (as in plural)

    Even so. What's the point of your thread? Completly useless if you ask me. So this small MMO company will have less support during holidays. Well... Duh!!! Your suggestion? Take a month + off!?!? Wtf!?!? Why on earth would they do that!?!? And have ZERO support!?!?!? Some people...

     

  • LahuzerLahuzer BorPosts: 666Member Uncommon
    Originally posted by ilives
    Originally posted by Lahuzer
    Originally posted by ilives
    Originally posted by Lahuzer
    Originally posted by ilives
    Originally posted by Toferio
    Well, it is Christmas coming up after all.. Not everyone can outsource support to india. 

    Why not take a month + off?

    Why on earth should they take a month + off? That's just stupid.

    Yet, here we are.   It was posted the day before Thanksgiving (Lead GM Discord is in the US) and stated "Holidays". (as in plural)

    So this small MMO company will have less support during holidays. Well... Duh!!! BTW, no asked you

     

    So will they be offering a discount during that time frame?

    Why would they? They have said their support will be limited. How hard is that to get? And why would they follow your "brilliant" idea of taking a month off? This is nothing new to MO/SV or any other small indie company. If you think this is exclusive to MO/SV, well then you haven't played many games. Again. Pointless thread. Try harder next time.

  • ilivesilives Fort Dodge, KSPosts: 418Member
    So what other game companies completely shut down for weeks at a a time?

    Where have all the "good" shills gone?

  • DihoruDihoru ConstantaPosts: 2,731Member
    OP you need to find something better, I don't like MO but still... people getting holiday vacations pissing you off? what's next? getting upset another MMO has a christian-based holiday event?

    image
  • LahuzerLahuzer BorPosts: 666Member Uncommon

    Originally posted by ilives
    So what other game companies completely shut down for weeks at a a time?

    Do reread the post... Now your just making a fool of yourself. They don't "shut down for weeks". They have limited support during the holidays. If it was like you said, this weekend that was that went smoothly, and 1-2 weeks during christmas.

    Originally posted by Dihoru
    OP you need to find something better, I don't like MO but still... people getting holiday vacations pissing you off? what's next? getting upset another MMO has a christian-based holiday event?

    Agree. This is prolly one of the most stupid threads I've read for quite a while.

  • ilivesilives Fort Dodge, KSPosts: 418Member
    Originally posted by Lahuzer

    Originally posted by ilives
    So what other game companies completely shut down for weeks at a a time?

    Do reread the post... Now your just making a fool of yourself. They don't "shut down for weeks". They have limited support during the holidays. If it was like you said, this weekend that was that went smoothly, and 1-2 weeks during christmas.

     

     

    Are you saying SV hasn't shut down in the past??? imageThey've repeatedly closed shop for vacations and holidays.

    I just found it rather amusing Discord made such a blanket statement, which may easily mean until next year. 

    Where have all the "good" shills gone?

  • AmanaAmana New York, NYPosts: 2,538Moderator Uncommon
    There's really nothing here that isn't just an excuse to try and laugh at the company without an actual discussion. 

    To give feedback on moderation, contact community@mmorpg.com

This discussion has been closed.