It looks like you're new here. If you want to get involved, click one of these buttons!
I didn't know where else to post since it didn't have a technical section on games but I thought you guys could help out since you know so much about MMOs, clients and servers.
I play this game Age of Wushu and it's an MMO game. Recently, last Wednesday they did their weekly maintenance. I logged in as normal, had changed nothing on my computer prior to this, in fact I wasn't even home, and when I tried logging in I logged in for 1 minute until I was kicked out due to a Plugin problem. It said we recognized a plugin on your computer, please disable it and relog and it also gave me a weird character buff in game.
I've tried everything from repairing the client, to re-installing and re-downloading it. I've tried re-formatting my entire computer and accessing the game without any programs other than updates. I've tried disabling individuals programs, browsers and more. Nothing works. However, when I was at a friend's house it worked without any problems. He runs Windows 7 64-bit like me but uses cable internet unlike my mobile network USB router. I'm now wondering if that is the problem.
Customer service is really bad. They've responded to me but have recently left me stranded and refuse to get me tech help to check out their end. I've spent money and lots of time since it's debut in April 2013. I'm wondering if their locking me out by IP or if it's some advanced virus that stays around after I reformat the computer.
I think the plugin they're referring to is like a server extension like those used in minecraft (which I don't have) or a bot program hack (which I also don't have).
Anyway, thanks for any help you guys if you have any. I really appreciate it.