Earlier this month i bought a prepaid card and i had an existing membership. I had just redeemed the card then i log on and BAM! my membership is gone. It doesn't say upgrade now on the top left corner. Kingsisle if you you could please respond to this i would be delighted. I sent in 1 email previously but no email in return from you. If you could email me by this email i could email you my other email.