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If you've been having latency problems in FFXIV like me and many others, please visit the thread below from the official forums. They're gathering evidence. Apparently, there may be a problem with ISPs throttling data as they see the game as peer-to-peer...or something. IDK, not tech savvy! Anyway, the more evidence SE gets, the more likely they are to act. The thread is currently 76 pages long.