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Everything seemed to be going so well. Finally, had all the accounts. The entered pre order code worked. I got another another code for my preorder code and, God, it worked too! My account finally showed that the ARR is registered! And as PS3 version, not the PC! A miracle, I thought, oblivious to what awaits me.
As I was ticking all the agreements, after entering the code that I got thanks to the first code, I had the opportunity to import my beta phase 4 character. There was only one problem. I've made two characters, because I was experimenting a little, and then only picked on of them to play with, and made quite a lot of progress. But... but only one of them, the level one experiment character shows up as my option. And my beautiful Miqo'te that made so much progress doesn't seem to be available.
I'm devastated............ Will try to contact SE but I'm not sure if it can be fixed. Any of you had the same problem?