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Just wanted to give anyone reading this a heads up about BioWare and your SWTOR account.
If your account is compromised ( ie hacked ) bioware will do nothing to return your items unless your send them a scan of a PASSPORT and state issued drivers ID.
This is what they have told me after spending 6 hours on the phone and 4 emails dealing with them about my account.
For me this was to much I refused to give them this kind of information and as such have lost every thing in game .
I am posting this because I had assumed incorrectly that if my account was hacked they would return my items like in other games .
I answer the secret questions verify my account and get my items back .
Never would I have thought they would demand a scanned image of my drivers ID and a passport .
This is something I think they should let customers know up front before purchasing their game . So I am wanting to give every one a heads up.
If a person purchasing their game is ok with this that is their business but they should make all aware from the start this is how they deal with the issue .